Elysium Relais

Location of this hotel was perfect for my teenage girls and I to spend 4 days in Naples. We felt very safe in this area, streets were relatively clean, lots of fun shopping along via Toledo. Lots of great side streets to explore with souvenirs, cafes, restaurants as well. The property is beautiful, room is spacious and very clean, staff was incredibly helpful! We were able to check in early, Mattias was a great help. (Be sure to download whatsapp before you travel, it's what everyone uses to communicate over there!) There is a taxi stand just a block away. The port to ferries is about a 20 minute walk but a taxi is just £15 if you're tired of walking. Piazza Dante was a fun place to unwind at the end of a sightseeing filled day, just steps away from the hotel. Great restaurants and lots of locals seem to come out to enjoy the evening here as well. Naples is loud. This hotel room was VERY well insulated and pretty quiet. The world cup excitement is the only thing we heard from our room and that's because 1000s of people were on the streets cheering. The AC in the room did an amazing job of cooling us down after 90° days in the sun! 10/10 stay. Will highly recommend!

This was a last minute weekend with little planning, so our stay was a pleasant surprise. Conveniently located, clean, comfortable bed, equipped with all basic amenities needed. With a warm welcome, Gianmarco was as always available and responsive. Great value for money

The room was immaculate and was cleaned everyday. Very modern and fresh. Struggled with the plug for the tea and coffee machine, though! The lady who greeted us was very helpful and courteous. The b and b is in an area close to landmarks. Great location. On booking was not aware that breakfast was not served on site. Given vouchers for local cafe on the opposite side of the road. Enjoyed our stay at the Elysium Relais but would book a room with a city view next time.

Let’s start with the plusses: • The location is perfect. 5-minute walk to Spaccanapoli and Spanish Quarter and other tourist spots. • The rooms are comfortable and clean. The not so good points: • On Orbitz it says breakfast included. But if you dig deep, it actually costs an extra $16 per day for breakfast. I told the owner this is misleading and she gave me two passes for breakfast at the café across the street. Only issue is the pass was only for cappuccino and a croissant not a sfogliatella. That’s a $7 breakfast. Hope you get more if you paid $16. • The real issue is the elevator in the building. You enter through a dark, dirty parking garage to an elevator. During parts of the day there is an attendant, and you need to pay 20 cents to use the elevator. Hope you have change. Day one the elevator was down for a few hours. Day 2 it was down for 24 hours, and we had to walk up and down the steps multiple times to the fifth floor. 108 steps if you are counting. The day we left the worst case happened. We had to leave at 4:00 am and the elevator was down again, and we had to haul our heavy suitcases down five stories. One of us could have fallen and been seriously hurt. • The beds only had a sheet, no blanket. Maybe I was supposed to ask for a blanket, but I have never been in a hotel anywhere in my many travels where only a sheet was on the bed. The owner was nice and tried to do right but could not overcome these issues.