TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema
7.1 / 10
Good(43 Ratings)
$$$$
Apartment in London Borough of Southwark
2 guests · 3 bedrooms · 2 baths
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
One of the worst places I’ve stayed in
Nothing
No electricity first 2 days and waited for 1.5 hrs in pitch black to not even be contacted again absolute disgrace neighbours shouting late at night
6 / 10
It was good fun but a little worrying
This is a nice sized property well located and overall reasonable value for money. There is a cinema room, hot tub and sauna. The owner has taken the time to decorate and provide soft furnishing to create feeling of quality. It is nice.
The quality of the actual finishes do not match the tableware, soft furnishing and facilities - cheap laminate flooring, amateur wiring with extension leads to the garden feeding the sauna and hot tub.
8 / 10
Overall a very pleasant stay
Lots of space and especially lived the hot tub which was ready to go on arrival
I didn’t like that the place was not checked for issues properly before I checked in and was then having to then explain that I was not responsible for the broken items that I never even used
1 / 10
Absolutely appalling - AVOID!
The location was ok and easy to access the public transport.
We were working in London so used the property as a base. We chose this property as it was advertised as having private parking.
The hosts communication was appalling and I ended up with a parking fine. When attempting to contact the host I could not get a clear and helpful response for two days and I could not get access to the parking link on the booking form with it being in French, not English so I had to leave my vehicle next to the property and not in the designated parking facility, which was a short walk away. When I was asking for the actual location of the parking bay the host kept referring me back to the parking link, which I was telling them would not work, so I had no option but to park outside the property. The hosts did not inform me of the designated parking facility location until after 48 hours of being in the property and after I paid the parking fee, which was initially advertised as £15/£20 then they eventually sent a different link and changed the cost to £32. We ended up paying £20 after some discussion back and forth.
Hosts did not respond on any number provided and did not respond to Booking.com when issue was raised. Host refused to pay parking fine and would not accept responsibility - however I had asked for support numerous times and tried for two days to contact host via telephone, even messaging through booking.com and asking for an urgent call three times. This is still not resolved and we have checked out of the property. They are supposed to be investigating this issue with management but we are having to constantly chase this. I have raised a dispute with Booking.com.
The noise during the night was horrendous and this hindered our sleep. There were people digging up gardens and also lifting drains. We did get an apology for this from the host.
The property need to reimburse me for the parking fine and the inconvenience and absolute stress this has caused me before I even left for work in the morning.
Lots of space and especially lived the hot tub which was ready to go on arrival
I didn’t like that the place was not checked for issues properly before I checked in and was then having to then explain that I was not responsible for the broken items that I never even used
10 / 10Outstanding·Jun 2026
So relaxing any stress just melted away...
I've been in my element all night... Everything you could want and need under one roof.. You definitely won't be bored 👍
The fact that I have to leave 😔
10 / 10Outstanding·May 2026
The property was overall clean and well presented. The outdoor space with the hot tub was a really nice feature and made the stay feel more relaxing. Staff were friendly and helpful, and I appreciated the clear and detailed instructions provided prior to check-in, which made everything smooth and easy.
The hot tub area could do with a bit more attention to detail, particularly removing spider webs around the space. The upstairs bathroom also needs some maintenance — the bath didn’t have a plug, so it wasn’t possible to use it, and the lighting was very poor, making it difficult to see properly (I had to use my phone torch).
6 / 10Average·Aug 2026
This is a nice sized property well located and overall reasonable value for money. There is a cinema room, hot tub and sauna. The owner has taken the time to decorate and provide soft furnishing to create feeling of quality. It is nice.
The quality of the actual finishes do not match the tableware, soft furnishing and facilities - cheap laminate flooring, amateur wiring with extension leads to the garden feeding the sauna and hot tub.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema
7.1Good
(43 Ratings)
"So relaxing any stress just melted away...
I've been in my element all night... Everything you could want and need under one roof.. You definitely won't be bored 👍"
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of London Borough of Southwark
Ratings and reviews
7.1 / 10
Good(43 Ratings)
100% verified reviews
8 / 10Excellent·Jul 2026
Lots of space and especially lived the hot tub which was ready to go on arrival
I didn’t like that the place was not checked for issues properly before I checked in and was then having to then explain that I was not responsible for the broken items that I never even used
10 / 10Outstanding·Jun 2026
So relaxing any stress just melted away...
I've been in my element all night... Everything you could want and need under one roof.. You definitely won't be bored 👍
The fact that I have to leave 😔
10 / 10Outstanding·May 2026
The property was overall clean and well presented. The outdoor space with the hot tub was a really nice feature and made the stay feel more relaxing. Staff were friendly and helpful, and I appreciated the clear and detailed instructions provided prior to check-in, which made everything smooth and easy.
The hot tub area could do with a bit more attention to detail, particularly removing spider webs around the space. The upstairs bathroom also needs some maintenance — the bath didn’t have a plug, so it wasn’t possible to use it, and the lighting was very poor, making it difficult to see properly (I had to use my phone torch).
6 / 10Average·Aug 2026
This is a nice sized property well located and overall reasonable value for money. There is a cinema room, hot tub and sauna. The owner has taken the time to decorate and provide soft furnishing to create feeling of quality. It is nice.
The quality of the actual finishes do not match the tableware, soft furnishing and facilities - cheap laminate flooring, amateur wiring with extension leads to the garden feeding the sauna and hot tub.
$$$$
7.1Good
(43 Ratings)
"So relaxing any stress just melted away...
I've been in my element all night... Everything you could want and need under one roof.. You definitely won't be bored 👍"
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of London Borough of Southwark
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TranquilHaus! 3BR Retreat with Spa Saunas, Hot Tub & Garden Cinema?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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