Tru By Hilton Oshawa

Good location for onward travels from Toronto to Ottawa, with ample park & easy to use Gym & Breakfast bar

Noisy heating system

Good breakfast, even had soy milk which was good because I am lactose intolerant.

The room was too minimalist, there were no comfortable chairs and table. Also, We don't know why we were assigned to a accessible room when we didn't expect to get one because we didn't have disability.

Very comfortable beds. Liked the lite blanket provided upon request. Good quality breakfast included.

The fridge made a periodic noise which sounded like someone knocking at the door. But it was only periodic.

The hotel looked bright and cheery. There was a small fridge in the room. They accepted pets for a fee. Staff were friendly and helpful. What I didnt like: No bacon or scrambled eggs. They had only sausages and hard boiled eggs. Fruit was all ready to be disposed of. Marked up apples and oranges-orange even had marks shaves off, and bananas were overly ripe and ready for the banana muffins they serve. My bed did not smell fresh and clean and 2 pillows actually smelled awful-like they had not been washed after a dirty head sleeping on it for many nights! I asked maid in hall to exchange them. She brought me 2 pillows and one of them also stunk. I just put it on the desk. So important and so disgusting. This issue must be throughout the hotel. When I got coffee there was only half a cups worth left so I filled my cup with decaf! The groove along the back of the bathroom counter was filthy. It needed to be cleaned properly. If they dont want to clean it properly they could seal it with clear caulking! Upper management should be addressing these issues.

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