IT Boutique Hotel & Restaurant

IT Boutique Hotel & Restaurant Hotel in Playa del Carmen

About this hotel

Nestled in Playa del Carmen, this charming hotel for $118 per night is a great choice for your next trip. Conveniently located in the centre of Playa del Carmen, IT Boutique Hotel & Restaurant offers air-conditioned rooms with free WiFi, free private parking and room service.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Map of Playa del Carmen

Nearby attractions

IT Boutique Hotel & Restaurant

4.0

Good(639 Reviews)

Hotel in Playa del Carmen

5-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Map of Playa del Carmen

Nearby attractions

Reviews

4.0/5.0

Good(639 Reviews)

100% verified reviews

6.0

Apr 2024

Pesimo

La ubicación

El servicio es pésimo Recepción con una cara de pocos amigos, su desayuno incluido repetitivo y para variar con un cabello en el omellete, no se disculparon solo retiraron el plvolvería. El estacionamiento super pequeño y no hay vigilante tienes que esperar a que te habrán hasta q ellos quieran. Conclusión no volveria.

4.0

Mar 2024

Mala experiencia

La ubicación

En la tarifa se decía desayuno incluído, el detalle que no advirtieron es que no incluía el café o bebida alguna, ni el pan. Así que al final e costo de esas cosas hacen que el desayuno en realidad No se encuentre incluido, pues lo pagas con el café/ jugo y pan. Adicionalmente nuestra habitación NO contaba con nevera, la cual se supone debió tener. Estaba el espacio de la misma vacío.

5.0

Feb 2024

Normal.

La cama del hotel, es un hotel comodo, sin duda, es un hotel que presta las condiciones normales, las que debe un hotel prestar.

la recepción, es decir a la llegada no hay cuidado con el visitante, no se ofrece un vaso de agua en un sitio con temperaturas considerables, y mejor no comprar en el hotel por 50 MXN, la atención muy precaria, no hay mayor interes en tu instancia, cumple con lo que corresponde sin nada en especial. en el desayuno incluido, no te incluyen las bebidas, que esta bien, pero que te cobren 90 MXN por un café, eso si no es normal.

1.0

Feb 2024

Great location, staff not good

We liked the location.

The breakfast didn't include the beverages... OMG.

5.0

Feb 2024

It não é hotel boutique. Não vale o quanto custa.

Gostei dos funcionários da recepção que foram sempre muito simpáticos e solicitos, principalmente o Eduardo. O quarto é grande e confortável, com uma cama king muito confortável. Ar condicionado funcionando bem. Banheiro de bom tamanho, porém precisando de manutenção. O nosso tinha uma rachadura no revestimento do boxe. O prédio tem duas piscinas que são boas e um bom terraço. Localização do hotel é próximo da 5 avenida, não fica próximo da melhor área da avenida, mas também não está na pior área. É próximo da praia, cerca de duas quadras. O café da manhã é gostoso, porém com pouquíssimas opções.

O café da manhã começa a ser servido às 8:30 am, entretanto os passeios começam antes desse horário. O cozinheiro chega bem antes para a preparação do café e em um dia de passeio solicitei dois lanches para levar para o passeio, já que não haveria tempo para tomar o café da manhã. Infelizmente o cozinheiro de forma mal educada, reclamou grosseiramente, para piorar ainda chamou a atenção do colega da recepção na minha frente. Constrangedor para mim é principalmente para o recepcionista. Como não sei o nome dele : é um jovem rapaz, usa óculos, magro e branco, e é bom que os responsáveis pelo hotel saibam para orientar o funcionário quanto ao tratamento córtex que deve ter com os clientes e com os demais colegas. Apesar de tudo, acabou nos atendendo apesar da sua grosseria. O café da manhã é simples, sem muitas opções e qualquer coisa fora do que temos direito é cobrado. Pasmem: pão, café, suco, chá, etc… são cobrados. As toalhas estão velhas e já muito usadas. Tivemos um dia que queríamos um lanche, foi ao fim da tarde, tem inclusive um cardápio no quarto, como o interfone do quarto não funcionava fui até o terraço, isto era após as 15horas e fiz um pedido, não pude ser atendido pois não tinha cozinheiro. Lamentável. O bar da piscina só funciona a partir do fim da tarde, absurdo, se formos à piscina pela manhã não podemos pedir nada. Bar e cozinha da piscina fechada e sem garçom. Não existe secador de cabelo nos quartos, você tem que pedir. Precisamos de toalhas para levar para a piscina, não tinham, fomos aconselhados a levar as do quarto. Os quartos do 4 andar, estava no 402, são barulhentos, pois no terraço acima do quarto andar, arrastam cadeiras e mesas e a noite há muitas pessoas e grande falatório e música até às 11 pm ou 12pm. A limpeza dos quartos diariamente é muito precária e não há a troca de toalhas e roupa de cama de forma uniforme. Reposição de xapoo, Condicionador e sabão líquido não é diário. Chato isto.

10.0

Jan 2024

MUY LIMPIO Y BONITO HOTEL

buena ubicacion, piscina con vista increible, la habitacion muy comoda y limpia

la verdad nada, todo estuvo muy bien

6.0

Jan 2024

It Hotel….con potencial…. puede mejorar y ser una opción increíble en Playa del Carmen

El hotel tiene una ubicación excelente, a una calle de la 5a avenida, sin embargo se puede descansar en la noche sin escuchar el bullicio de la principal avenida de Playa del Carmen, el personal es muy amable, tienen un buen chef, sus desayunos siempre son muy sabrosos Es un hotel boutique bonito

Lastima que dentro de lo que el hotel ofrece está el club de playa, realmente no cuentan con este servicio, son un enlace entre el club de playa y los huéspedes, porque al llegar al club de playa hay que hacer un pago obligatorio que después regresan en consumos, aunque probablemente sea más barato por venir del hotel Otro punto es el desayuno incluido, en todos los hoteles esto implica el desayuno más el café o el jugo o te, en este hotel las bebidas se cobran El hotel es minimalista, pero se pasa, no hay closet, solo un pequeño colgador de ropa No servia el ventilador del baño, no servía la televisión ni el frigobar, además el elevador estuvo descompuesto un día Por todo esto considero la relación precio-calidad no buena para el huésped

5.0

Oct 2023

Maintenance is bad.

Breakfast included but coffee is paid separately. That is not expected.

The A/C

3.0

Sep 2023

Varios momentos muy desagradable …

La ubicación

Nos pasaron muchas cosas desde la inundación de la alcoba como en la que nos osaron no enfriaba el aire acondicionador

6.0

May 2023

Pleasant

I don’t really like it. rooms so small, no windows, no security box, no door in the shower so bathroom was watered. the staff it’s not friendly.

8.0

May 2023

Very good

- After check in, we got a room extremely hot (AC was off, so room needed some time to get cold) - One evening there was no water - Hairdryer is in reception

3.0

Apr 2023

Totally not worth it

The room has plenty of space. The beds are ok.

Very dirty, the room floor was dirty, the elevator was dirty, smelly and slow, the bathroom was dirty. The breakfast is extremely limited, you can have only one time of beverage, for instance. Not worth at all. The restaurant on the rooftop is limited and the piscine too.

6.0

Apr 2023

Pleasant

It was in a great location. One block from 5th Street, so it wasn't nosiey and two blocks from the beach. Nice rooftop pools. The staff was friendly, it was a call vibe

The sheets were dirty on the bed, and they had holes in them. They also didn't give you nice towels to dry with they were torn and ripped and overly used.

9.0

Mar 2023

Superb

my room was great! love the breakfast/restaurant in the mornings. awesome! my room was very nice and clean. and the location was great! I liked the restaurant upstairs too but would like more on the menu

couldn’t watch TV because you had to subscribe and pay for everything. terrible

5.0

Mar 2023

Passable

locatio

uncomfortable bed, very plain and simple included breakfast, small room

1.0

Mar 2023

Horrible

property had no power or water. Still trying to get a refund from Booking.com.

10.0

Feb 2023

agradable

tranquilidad

tv obsoleta

8.0

Jan 2023

Very good

breakfast and dinner restaurants were excellent. Fantastic roof top. spotty internet.

This is a great location, but some small details are not well done. my room would sometimes have two new bottles of water a day, and then a couple days there was none. Also no replacement of used shampoo bottles. The room key did not work on arrival, move to a numerical key, but no one ever followed up and gave me a working key despite a long stay. So the place is drifting on details.

8.0

Jan 2023

Very good

Not bed.Could be cleanest.Little bit far from centre of city

9.0

Dec 2022

Nice stay and recommended

Location is good, quiet and connected to the central 5th avenue in less than a block. The staff is well trained and useful. We had a problem of noise due to the poor location of the ac battery, but the next day they promptly gave us a solution.

The bathroom is big but the shower is really small in comparison to the size. Vibration of the ac battery just behind the bed header... Hopefully that was just our bedroom (104)

6.0

Dec 2022

Pleasant

Location was great, beach down the block. Breakfast was delicious, that is it only meal we had there. Very walkable. Hotel is pretty, quaint and romantic, our room had a nice large balcony.

Lack of Wi-Fi, it was available but very low speeds so didn't work most of the time. At times there was a sewer smell. Limited bath towels, no microwave, no ice machine. Also hotel should keep a first aid kit. The hotel was nice but could just use a few tweaks.

1.0

Dec 2022

Bad

Its a lie the place sucks uts dirty and i paid for balcony king and I was given the worst room, for that amount of money uts a scam and a lie

10.0

Dec 2022

Exceptional

rooms clean, breakfast was good, free parking but small and hard to park with a standard vehicle lol. I also stay in 3 different rooms all clean but there was one that i did not like no balcony really small window pressure of water bad and no A/C rom 404 😓

room 404 bad

1.0

Nov 2022

We were just waiting for the hotel stay to end already

Ivan the waiter was simply amazing! The only one in this place that made us smile. Kind, nice, professional and helpful guy!

It is not clear why this hotel is indicated in booking as a 5 star hotel since when you enter it you realize that it is barely a 3. We travel a lot but I have never come across a place like this. those were the longest two days ive ever experienced. -Let's start with the fact that we got the room almost half an hour late without any apology from the hotel, the electricity next to the bed doesn't work, the hotel is not that well maintained - rust everywhere, dirty from the sheets to the towels. The room is really small, there is barely room for 2 suitcases and all this can be dealt with, but the highlight of the stay was a strong smell of sewage from the bathroom that just didn't stop and I think it will also remain that way for the next guests because it doesn't seem to interest anyone. Lucky that we only closed the hotel for two days because it is impossible to stay here longer than that. It is so unbearable to the point that we tried to be outside as much as possible so as not to return to the hotel and even when we were already at the hotel we almost only sat on the balcony because it was impossible to breathe! We tried to check with the reception if it was possible to change rooms, but they claimed that there was no option (even though there were a lot of free rooms and there were almost no guests in the hotel) and their solution was to bring a cleaning lady to spray some vinegar in the bathroom and in addition they asked us to keep the bathroom closed so that there would be no smell in the room. This is the unhelpful solution they had, of course it didn't help and even with the door closed the whole room smelled of sewage. Just a shocking hotel and I will not recommend it to anyone, not even for one night!

9.0

Nov 2022

I highly recommend this hotel

Comfortable, spacious rooms. All of the staff were lovely and very helpful. Gorgeous food and excellent location. I will be returning after my trip to cozumel.

The coffee machine in my room was difficult to use and kept leaking

7.0

Oct 2022

not bad

location and price

cleaning

8.0

Oct 2022

Very good

The staff and facilities were outstanding.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $116 per night. This rental is $2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at IT Boutique Hotel & Restaurant. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at IT Boutique Hotel & Restaurant. Enjoy the water!

Is IT Boutique Hotel & Restaurant pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at IT Boutique Hotel & Restaurant?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony / patio.

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5.0

Outstanding(No Reviews)

IT Boutique Hotel & Restaurant

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

IT Boutique Hotel & Restaurant

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is IT Boutique Hotel & Restaurant pet friendly?

What amenities are available at IT Boutique Hotel & Restaurant?

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