Apartment not available at booked time. Cleaner was still there an hour and half after the 3pm booking time. Hard to believe any of the published reviews that state the apartment was clean. Cleaning equipment was only dustpan and brush. There was dirt under the bed and underfoot. Seemed the floor had not seen a vacuum cleaner or mop in weeks or months. When we pointed out the poor cleaning standard the reply was "Thank you we already stopped the contract with them I am really sorry". However, this seemed made up to deflect any responsibility. The apartment had been renovated relatively recently but it seemed that no real care had been taken since.
After initial phone call to collect keys that were not in key safe as stated, the owner refused to answer any calls but only communicated via WhatsApp (difficult if you don't have a WhatsApp account) - luckily my wife did.
Facilities not as stated: e.g. no kettle, one placemat, no clean bedlinen on arrival. Had to ask for washing powder/liquid to be provided and for clean linen and towels to be sent. Even though booked for 3:00pm arrival we could not move in until after 6:00pm. Had to remove dirty linen and place in corridor ourselves - not the ideal welcome!
After the stay host sent message-
"If your experience was positive, we would be very grateful if you could take a few moments to leave a review on Booking.com.
A 10/10 rating is a very important recognition for us and genuinely contributes to the growth and improvement of our service ⭐
If, however, you have any suggestions or comments, we invite you to share them directly with us in private: your feedback is vital for us to keep improving and providing an even better experience." (Suggests host only wants positive reviews on Booking, Com and wants to hide negative reviews from potential guests?}.
2 / 10
Ruined my stay in Turin
Great location close to city center and main tourist place as well as to the Porta Nuova Station.
We had terrible experience with the hosts. We were check-in 3 hours after the time stated for check-in around 6 pm. The hosts provided some lousy explanation about road closures due to protests, etc. However, when check-out is 10 am and you have 5 hours to clean and prepare, this does not sound good. Due to the hurry, not cleaned property, the sofa bed was not prepared as we booked the place for 3 persons. They showed no sympathy as we informed them we travelled with a kid. So we had to stay an hour in a cafe, just wasting our time and not knowing actually when we will check-in.
Very noisy at night and in the early morning. Garbage containers are located in the inner yard of the building and every time someone goes to throw garbage, the door shuts with a bang. When the truck came early in the morning to empty the containers, the whole family woke up before sunrise. Basically, you can sleep normally between 00 and 5 in the morning. There were also noises from the elevator and some ventilation which were bearable, but combined with the garbage containers, the whole experience was terrible.
A random hole in the ceiling in the small corridor in front of the bathroom, so we need to wonder what it is. It just gives you wierd feeling.
The property was once good, however, it needs better maintenance. For sure, it needs better management.
7 / 10
ok for a short stay - lovely bathroom
really great location
Easy check in
Comfy bed
Friendly staff
Nice bathroom great shower
couldn’t find WiFi password etc
Nowhere to leave baggage if checking in early / leaving later
No air con in bedroom
No water left in fridge or any extra touches like that which is fine just something to note (could also be because we booked last minute)
We also left at 10am to people knocking at the door to check in.so must have been a miscommunication there with our last minute booking for the night
10 / 10
Super eccezionale
Tutto magnifico dalla pulizia, le risposte immediate in caso di esigenza, mio figlio di 9 anni ha pernottato gratis.
Piano ad induzione perfettamente funzionante e frigorifero medio super capiente con freezer
Letto comodissimo, divano letto ottimo.
Tutto perfetto.
Punto centrale non si necessita di auto.
Essendo un punto centrale parcheggio solo a pagamento dal lunedì a mercoledì mattina ci è costato 67€.
really great location
Easy check in
Comfy bed
Friendly staff
Nice bathroom great shower
couldn’t find WiFi password etc
Nowhere to leave baggage if checking in early / leaving later
No air con in bedroom
No water left in fridge or any extra touches like that which is fine just something to note (could also be because we booked last minute)
We also left at 10am to people knocking at the door to check in.so must have been a miscommunication there with our last minute booking for the night
10 / 10Outstanding·Jul 2026
Tutto magnifico dalla pulizia, le risposte immediate in caso di esigenza, mio figlio di 9 anni ha pernottato gratis.
Piano ad induzione perfettamente funzionante e frigorifero medio super capiente con freezer
Letto comodissimo, divano letto ottimo.
Tutto perfetto.
Punto centrale non si necessita di auto.
Essendo un punto centrale parcheggio solo a pagamento dal lunedì a mercoledì mattina ci è costato 67€.
10 / 10Outstanding·Jul 2026
Absolut saubere Unterkunft mitten im Zentrum der Altstadt und am Bahnhof gelegen. Supermarkt und viele Restaurants und Cafés in der Nähe.U- Bahnhof- Station und Straßenbahn in unmittelbarer Nähe.Sehr viel Platz in der Unterkunft vorhanden. Waschmaschine und Balkon.Der Gastgeber betreut sie unaufdringlich von Anfang bis Ende ihrer Reise.Sehr angenehm. Küche mit Kochfeld und Kühlschrank und Klimaanlage voll funktionsfähig. Vielen Dank für die schöne Zeit
Alloggio assolutamente impeccabile, situato nel cuore del centro storico e adiacente alla stazione ferroviaria. Supermercato, numerosi ristoranti e caffè nelle vicinanze. Fermate della metropolitana e del tram sono a pochi passi. L'alloggio è molto spazioso e include una lavatrice e un balcone. Il proprietario si prende cura degli ospiti con discrezione dall'inizio alla fine del soggiorno. Molto gentile. La cucina è attrezzata con piano cottura, frigorifero e aria condizionata perfettamente funzionante. Grazie per il meraviglioso soggiorno.
An impeccably clean place to stay, located right in the heart of the Old Town and next to the train station. There is a supermarket, as well as many restaurants and cafés, nearby. A subway station and tram stop are in the immediate vicinity. The accommodation is very spacious and includes a washing machine and a balcony. The host provides attentive yet unobtrusive service from the beginning to the end of the trip—a very pleasant experience. The kitchen is fully equipped with a stovetop and refrigerator, and the air conditioning works perfectly. Many thanks for the wonderful time.
Es gibt nur Schönes zu berichten
There is nothing but good news to report.
Non c'è altro che buone notizie da riferire.
6 / 10Average·May 2026
la décoration sobre, les équipements minimalistes mais très propre malgré un canapé pas hyper confortable
Très compliqué d'accéder au logement si on n'a pas internet : de multiples procédures à faire pour passer la porte d'entrée puis la porte du couloir puis la porte de la chambre !
3 dosettes à café alors qu'on est 4...
Personne ne nous accueille, à refaire on choisirait un hôtel, c'est plus chaleureux et confortable et surement moins cher.
Parking is not specified as an available amenity at Volta Apartment Turin Center, Porta Nuova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Volta Apartment Turin Center, Porta Nuova pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Volta Apartment Turin Center, Porta Nuova?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Map of Turin
Ratings and reviews
9 / 10
Outstanding(24 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
really great location
Easy check in
Comfy bed
Friendly staff
Nice bathroom great shower
couldn’t find WiFi password etc
Nowhere to leave baggage if checking in early / leaving later
No air con in bedroom
No water left in fridge or any extra touches like that which is fine just something to note (could also be because we booked last minute)
We also left at 10am to people knocking at the door to check in.so must have been a miscommunication there with our last minute booking for the night
10 / 10Outstanding·Jul 2026
Tutto magnifico dalla pulizia, le risposte immediate in caso di esigenza, mio figlio di 9 anni ha pernottato gratis.
Piano ad induzione perfettamente funzionante e frigorifero medio super capiente con freezer
Letto comodissimo, divano letto ottimo.
Tutto perfetto.
Punto centrale non si necessita di auto.
Essendo un punto centrale parcheggio solo a pagamento dal lunedì a mercoledì mattina ci è costato 67€.
10 / 10Outstanding·Jul 2026
Absolut saubere Unterkunft mitten im Zentrum der Altstadt und am Bahnhof gelegen. Supermarkt und viele Restaurants und Cafés in der Nähe.U- Bahnhof- Station und Straßenbahn in unmittelbarer Nähe.Sehr viel Platz in der Unterkunft vorhanden. Waschmaschine und Balkon.Der Gastgeber betreut sie unaufdringlich von Anfang bis Ende ihrer Reise.Sehr angenehm. Küche mit Kochfeld und Kühlschrank und Klimaanlage voll funktionsfähig. Vielen Dank für die schöne Zeit
Alloggio assolutamente impeccabile, situato nel cuore del centro storico e adiacente alla stazione ferroviaria. Supermercato, numerosi ristoranti e caffè nelle vicinanze. Fermate della metropolitana e del tram sono a pochi passi. L'alloggio è molto spazioso e include una lavatrice e un balcone. Il proprietario si prende cura degli ospiti con discrezione dall'inizio alla fine del soggiorno. Molto gentile. La cucina è attrezzata con piano cottura, frigorifero e aria condizionata perfettamente funzionante. Grazie per il meraviglioso soggiorno.
An impeccably clean place to stay, located right in the heart of the Old Town and next to the train station. There is a supermarket, as well as many restaurants and cafés, nearby. A subway station and tram stop are in the immediate vicinity. The accommodation is very spacious and includes a washing machine and a balcony. The host provides attentive yet unobtrusive service from the beginning to the end of the trip—a very pleasant experience. The kitchen is fully equipped with a stovetop and refrigerator, and the air conditioning works perfectly. Many thanks for the wonderful time.
Es gibt nur Schönes zu berichten
There is nothing but good news to report.
Non c'è altro che buone notizie da riferire.
6 / 10Average·May 2026
la décoration sobre, les équipements minimalistes mais très propre malgré un canapé pas hyper confortable
Très compliqué d'accéder au logement si on n'a pas internet : de multiples procédures à faire pour passer la porte d'entrée puis la porte du couloir puis la porte de la chambre !
3 dosettes à café alors qu'on est 4...
Personne ne nous accueille, à refaire on choisirait un hôtel, c'est plus chaleureux et confortable et surement moins cher.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Turin
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Volta Apartment Turin Center, Porta Nuova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Volta Apartment Turin Center, Porta Nuova pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Volta Apartment Turin Center, Porta Nuova?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and wifi/internet.
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