Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
3 / 10
Avoid renting with Casago Smoky Mountains. They manage a few cabins. Stay away.
Location and supposedly amenities that I couldn't use like heater pool.
Lack of maintenance and fast response. They have a lot of cabins around and no office for fast inquires. You need to send a message and wait until they decide to respond. I paid including taxes and fees and exaggeration amount of money.
1 house $1,564.49
7 % TAX $150.12
US$ 332.17 Cleaning fee per stay $332.17
2.50 % Tourism fee $39.11
US$ 17.96 Heating fee per night $71.84
6 % Shuttle fee $93.87
2.75 % City tax $43.02
Price
(for 7 guests)
$2,294.62
Booking.com pays − $125.16
Just check what you will pay for only 4 days in this cabin in a summer. 6% shuttle fee, $332 for cleaning, $72 for heating in a summer.
Let me explain you, my issues. Just a day before they send a message about the BBQ, after advertising in they told me that I couldn't use it because of the new regulation and offer me other cabins with BBQ, without inside pool and other amenities that I had in the cabin reserved. First day, my brother arrived at 8pm, no water pressure, they came next day and fixed replacing the water pump. second day, I arrived late because of my flight delays and pool water heater issue, water too cold. I sent a message, they supposedly fixed. Once we went to bed the wall sconce lamp was not tie enough to the base and the lamp took a 90 turn and hit the head of the bed broking the shade glass cover and cutting my wife arm, not a big deal, but she got a small cut. Third day same situation, water heater issues. I sent another message and they told me that maybe the breaker was off. I went to the main electric box breaker and all of them on. Last day, same issue. Avoid this kind of cabins because at the end your days going to be a horror movie. They offer me only $196 refund for the inconvenience.
7 / 10
Nice cabin , good value Terrible customer service from Casago.
Location and amenities
We had water issues for the first 24hrs. Casago less than helpful as they are not local and are managing properties all over. When someone finally arrived ( local person ) he was great and had us going pretty quick.
We had water issues for the first 24hrs. Casago less than helpful as they are not local and are managing properties all over. When someone finally arrived ( local person ) he was great and had us going pretty quick.
Parking is not specified as an available amenity at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room. For more information, we encourage you to contact the property about where to park.
Is there a pool at this cabin?
Yes, a swimming pool is available for use at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room. Enjoy the water!
Is Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room pet friendly?
Unfortunately, this cabin is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this cabin rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Family friendly
Fire alarm
Map of Pigeon Forge, TN
Ratings and reviews
5 / 10
(2 Ratings)
100% verified reviews
7 / 10Good·Jul 2026
Location and amenities
We had water issues for the first 24hrs. Casago less than helpful as they are not local and are managing properties all over. When someone finally arrived ( local person ) he was great and had us going pretty quick.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Pigeon Forge, TN
About this cabin rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Family friendly
Fire alarm
FAQs
Is parking included with this cabin?
Parking is not specified as an available amenity at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room. For more information, we encourage you to contact the property about where to park.
Is there a pool at this cabin?
Yes, a swimming pool is available for use at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room. Enjoy the water!
Is Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room pet friendly?
Unfortunately, this cabin is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxe Cabin Sleeps 14 Pool Hot Tub Theater Room?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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