Apartment in City of Westminster
2 guests · 1 bedroom · 1 bath
Reasons to book
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Includes essentials and more
About this apartment rental
Comfortable Living
Amenities
Non-smoking
Map of City of Westminster
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jul 2026
Was very clean
10 / 10Outstanding·May 2026
Everything
None
7 / 10Good·Apr 2026
Beautiful simple interiors - sparkling clean. Smelled of fresh paint !
Location seemed decent; used my hotspot for majority of trip as WiFi was very intermittent; no rack to hang toiletries in shower; on main road so lots of noise from ambulance and passing vehicles
5 / 10·May 2026
Good location, comfortable bed, new interiors & good kitchen facilities. Staff were generally available online to assist with issues
Our stay had some major issues that made it far less comfortable than expected, especially given the price and length of stay (almost 3 weeks).
On the first night, we found small fragments of glass on the floor, which immediately raised concerns about the standard of cleaning.
The biggest issue was the boiler, which did not work properly for most of our stay. After repeated follow-up and finally insisting that an engineer properly assess it, we were told the boiler needed full replacement. This meant we had to move out of the apartment temporarily, but instead of simply allowing us to remain in the alternative accommodation, we were then expected to move everything back again, causing significant inconvenience and disruption. There was also no compensation or meaningful consideration for all the unnecessary back and forth.
For a stay of this length and cost, we also expected at least basic weekly cleaning or a refresh of essentials such as toiletries, soap, toilet paper, and fresh bedsheets, which is standard in many similar properties. Despite being told this would be provided by an agent, and following up about it, it never happened.
Another major inconvenience was that we were not given a full second set of keys despite there being two guests. This meant we either had to leave the door partially unsecured, which felt extremely unsafe on a busy ground-floor London road, or constantly coordinate movements around a single usable key.
Overall, while there were some positives, the lack of proper maintenance, poor follow-through on promised services, and the level of inconvenience during a long stay made this feel poor value for money.
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7.8Good
(4 Ratings)
"Everything"
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