Apartment in Kazakhstan
4 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
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Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Map of Kazakhstan
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
The apartment itself was lovely, and I particularly appreciated the privacy. Nobody disturbed me during my stay, which was exactly what I needed. Although I was only in Astana for a few hours, the hosts were flexible enough to allow me to check in earlier and check out later than the standard times. I genuinely appreciated this flexibility, and the apartment was a pleasant place to spend my time.
Unfortunately, the overall experience was overshadowed by a few things.
First, I received an excessive number of rules and instructions, which made the stay feel unnecessarily complicated.
Secondly, I was surprised by the requirement to pay a security deposit. I travel quite frequently and have never previously been asked to pay one when booking accommodation through Booking.com.
However, what disappointed me the most was the way the deposit was handled. The staff asked me to leave a review before returning my money. I found this inappropriate, as reviews should reflect a guest’s genuine experience and should never feel like a condition for receiving a refund.
The deposit was eventually returned, but only after I made it clear that I was not willing to exchange my review for my own money.
I believe honest feedback should always be voluntary, and a refundable deposit should not be used to influence a guest’s opinion.
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Top rated by guests
9.5Outstanding
(6 Ratings)
"The apartment itself was lovely, and I particularly appreciated the privacy. Nobody disturbed me during my stay, which was exactly what I needed. Although I was only in Astana for a few hours, the hos..."
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