What Guests Are Saying (the praise and the real talk)

Guests consistently love:

❤️Clean, true-to-photos spaces.
“Spotless,” “exactly as pictured,” “exceptionally clean.”

❤️ Location & value. Walkable Germantown vibe; 5–10 min rides to Broadway; “close to everything without the chaos.”

❤️Clear check-in + fast communication. “Instructions were crystal clear,” “hosts responded immediately,” “felt taken care of.”

❤️ Free gated parking & safety. Many note feeling safe and loving the gated lot.

And here’s the honest stuff - so you know exactly what to expect:

⚠️Finding the entrance: The complex spans multiple gates and doors.
→ We send an annotated map + step-by-step codes 24–48 hrs before arrival, re-send on check-in day, and stay on call to guide you.

⚠️Pool and Corridors: Building-managed and seasonal - a few guests found pool closed, drained, or under maintenance.
→ If the pool matters to you, please message us before booking so we can confirm its current status.

⚠️Typical apartment sounds/light: Some mention light street noise, footsteps, or exterior lighting.
→ Each bedroom has a white-noise machine and blackout curtains. Quiet hours apply across the community.

⚠️Stairs/no elevator: A few units are walk-ups.
→ We list floor level clearly and can guide you to if you prefer a ground-floor unit.

⚠️Neighborhood mix: Germantown borders busier corridors. Most guests say it’s peaceful and safe; a few recommend rideshare after dark.
→ We share best-lit walking routes and clear arrival instructions so you never feel lost.

⚠️House rules: Pet hair on furniture = cleaning fees; gated lot uses fobs that must be returned.
→ These rules keep the next guest’s stay just as great as yours.

★ “Exactly like the photos - spotless and comfortable.”
★ “Close to everything but still peaceful at night.”
★ “Hosts were lightning-fast and made everything seamless.”

•THE SPACE•

★Sleeping★
✓ 1 Queen in bedroom (sleeps 2)
✓ 1 Queen air mattress (sleeps 2)
✓ Large sofa (sleeps 1)

★Living★
✓ Dining for 4
✓ Large Smart TV (apps)
✓ 1-Gb fiber Wi-Fi
✓ Digital House Manual with local tips

★Kitchen★
✓ Cookware & utensils
✓ Knife set
✓ Toaster
✓ Coffee maker w/ filters & ground coffee)
✓ Mixology kit
✓ Spice Rack

★Bedroom★
✓ Fresh linens, extra linens/pillows/blankets
✓ Nightstands w/ lamps + charging
✓ White-noise machine (July 2025)
✓ Walk-in closet w/ hangers
✓ Blackout curtains for bedroom (October 2025)

★Bath★
✓ Fresh towels (bath/hand/pool) + extras
✓ Hair dryer
✓ Steamer
✓ Shower Essentials (body wash, shampoo, conditioner)
✓ Added shelving for longer stays

★Extras★
✓ In-unit washer/dryer (detergent provided)
✓ Dishwasher (pods provided)
✓ Fitness center access
✓ Free gated parking
✓ Secure smart lock (unique code issued at noon on arrival day)

☀THE NEIGHBORHOOD☀

★Eat: Rolf & Daughters, Butchertown Hall, Taco Mamacita
★Drink: Bearded Iris Brewing, Monday Night Preservation Co.
★See/Do: Nashville Farmer’s Market, Bicentennial Capitol Mall State Park, TN State Museum
★Coffee: Barista Parlor, Red Bicycle, Juniper & Co.

The apartment complex spans multiple cross-streets and entrances. We’ll send:

⦿ Exact address & best GPS pin
⦿ Annotated map (parking lot, pedestrian gates, glass-door entrance)
⦿ Building/entrance codes + how to use the gated lot key fob
⦿ Your apartment door code at noon on check-in day

✓ We are available via the Airbnb app 8:30am-7pm and will respond to messages immediately

✓ Outside of those hours, one of our five cohosts (Cortlandt, Tom, Gordon, Lauren, and Michelle) will accommodate any immediate needs as soon as possible

✓ We have some amazing local co-hosts, Michelle and Lauren, who live a few minutes away for any emergencies or on-site needs

✓ We always provide our direct cell # for call/text communication instead of the app. Our phone numbers are posted on the fridge

✓ We are very committed to making your stay as enjoyable as possible and eagerly welcome special considerations and all feedback!

🏠 Building Character
The Ellis is a classic gated community - modern apartments inside a traditional property. The units themselves are newly furnished and meticulously cleaned. May show light wear typical of a residential community.

💡Noise & Light
This specific unit is ground floor (people live above) and is adjacent to the main road. Blackout curtains and white noise machine are in bedroom for your comfort.

🏊Pool & Amenities
The pool and fitness center are shared community amenities managed by the building (not the host). Availability and cleanliness can vary seasonally; we always communicate if they’re closed for maintenance.

🛡️Safety & Neighborhood Context
Germantown is one of Nashville’s most sought-after neighborhoods but still urban in feel - a mix of historic homes and modern developments. Guests note it feels safe and walkable by day with easy Uber access at night.

✓ Early check-in considered case by case (earliest 2 PM for $25 fee)
✓ All guests must follow community guidelines posted by building
✘ No locals without prior approval
✘ No pets (except approved service animals)
✘ $200 fee for pet-related damage, evidence on furniture, or unapproved pets
✘ $75 fee for lost or damaged parking fobs
✘ No late check-outs on day of departure

✦ We’re dedicated to an honest, comfortable, and transparent stay - message us anytime with questions or feedback. ✦