What Guests Are Saying (the praise and the real talk)

Guests consistently love:

❤️Clean, true-to-photos spaces.
“Spotless,” “exactly as pictured,” “exceptionally clean.”

❤️ Location & value. Walkable Germantown vibe; 5–10 min rides to Broadway; “close to everything without the chaos.”

❤️Clear check-in + fast communication. “Instructions were crystal clear,” “hosts responded immediately,” “felt taken care of.”

❤️ Free gated parking & safety. Many note feeling safe and loving the gated lot.

And here’s the honest stuff - so you know exactly what to expect:

⚠️Finding the entrance: The complex spans multiple gates and doors.
→ We send an annotated map + step-by-step codes 24–48 hrs before arrival, re-send on check-in day, and stay on call to guide you.

⚠️Pool and Corridors: Building-managed and seasonal - a few guests found pool closed, drained, or under maintenance.
→ If the pool matters to you, please message us before booking so we can confirm its current status.

⚠️Typical apartment sounds/light: Some mention light street noise, footsteps, or exterior lighting.
→ Added blackout curtains in bedroom (October 2025), white noise machine in bedroom (July 2025). This 3rd floor apartment is typically quieter than ground or 2nd floor. Quiet hours apply across the community.

⚠️Stairs/no elevator: This is a 3rd Floor Walk Up. There is no elevator.

⚠️Neighborhood mix: Germantown borders busier corridors. Most guests say it’s peaceful and safe; a few recommend rideshare after dark.
→ We share best-lit walking routes and clear arrival instructions so you never feel lost.

⚠️House rules: Pet hair on furniture = cleaning fees; gated lot uses fobs that must be returned.
→ These rules keep the next guest’s stay just as great as yours.

★ “Exactly like the photos - spotless and comfortable.”
★ “Close to everything but still peaceful at night.”
★ “Hosts were lightning-fast and made everything seamless.”

•THE SPACE•

★Sleeping★
✓ 1 Queen in bedroom (sleeps 2)
✓ 1 Queen air mattress (sleeps 2)
✓ Large sofa (sleeps 1)

★Living★
✓ Dining for 4
✓ Large Smart TV (apps)
✓ 1-Gb fiber Wi-Fi
✓ Digital House Manual with local tips

★Kitchen★
✓ Cookware & utensils
✓ Knife set
✓ Toaster
✓ Coffee maker w/ filters & ground coffee)
✓ Mixology kit
✓ Spice Rack

★Bedroom★
✓ Fresh linens, extra linens/pillows/blankets
✓ Nightstands w/ lamps + charging
✓ White-noise machine (July 2025)
✓ Walk-in closet w/ hangers
✓ Blackout curtains for bedroom (October 2025)

★Bath★
✓ Fresh towels (bath/hand/pool) + extras
✓ Hair dryer
✓ Steamer
✓ Shower Essentials (body wash, shampoo, conditioner)
✓ Added shelving for longer stays

★Extras★
✓ In-unit washer/dryer (detergent provided)
✓ Dishwasher (pods provided)
✓ Fitness center access
✓ Free gated parking
✓ Secure smart lock (unique code issued at noon on arrival day)

☀THE NEIGHBORHOOD☀

★Eat: Rolf & Daughters, Butchertown Hall, Taco Mamacita
★Drink: Bearded Iris Brewing, Monday Night Preservation Co.
★See/Do: Nashville Farmer’s Market, Bicentennial Capitol Mall State Park, TN State Museum
★Coffee: Barista Parlor, Red Bicycle, Juniper & Co.

The apartment complex spans multiple cross-streets and entrances. We’ll send:

⦿ Exact address & best GPS pin
⦿ Annotated map (parking lot, pedestrian gates, glass-door entrance)
⦿ Building/entrance codes + how to use the gated lot key fob
⦿ Your apartment door code at noon on check-in day

✓ We are available via the Airbnb app 8:30am-7pm and will respond to messages immediately

✓ Outside of those hours, one of our four cohosts (Cortlandt, Tom, Gordon, and Michelle) will accommodate any immediate needs as soon as possible

✓ We have an amazing local co-host, Michelle, who lives a few minutes away for any emergencies or on-site needs

✓ We always provide our direct cell # for call/text communication instead of the app. Our phone numbers are posted on the fridge

✓ We are very committed to making your stay as enjoyable as possible and eagerly welcome special considerations and all feedback!

🏠 Building Character
The Ellis is a classic gated community - modern apartments inside a traditional property. The units themselves are newly furnished and meticulously cleaned. May show light wear typical of a residential community.

💡Noise & Light
This specific unit is third floor and is adjacent to the main road.

🏊Pool & Amenities
The pool and fitness center are shared community amenities managed by the building (not the host). Availability and cleanliness can vary seasonally; we always communicate if they’re closed for maintenance.

🛡️Safety & Neighborhood Context
Germantown is one of Nashville’s most sought-after neighborhoods but still urban in feel - a mix of historic homes and modern developments. Guests note it feels safe and walkable by day with easy Uber access at night.

✓ Early check-in considered case by case (earliest 2 PM for $25 fee)
✓ All guests must follow community guidelines posted by building
✘ No locals without prior approval
✘ No pets (except approved service animals)
✘ $200 fee for pet-related damage, evidence on furniture, or unapproved pets
✘ $75 fee for lost or damaged parking fobs
✘ No late check-outs on day of departure

✦ We’re dedicated to an honest, comfortable, and transparent stay - message us anytime with questions or feedback. ✦