Novotel Montréal Aéroport
About this hotel
Located in Dorval, this attractive hotel for $58 per night is a great option for your next break. Novotel Montreal Aeroport is a contemporary full-service hotel. It is centrally located in Montreal's West Island with easy access to Fairview Shopping Center and Pierre Trudeau International Airport.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Dorval
Reviews
3.8/5.0
Good(780 Reviews)
100% verified reviews
1.0
Rien
Insalubres et aucun service de malettes, la bouche de ventilation du ventilateur de la salle de bain est très sale et sûrement avec bc de bactéries
1.0
Nothing
Everything
8.0
La chambre agréable ainsi que le personnel
5.0
The hotel was nice. The lobby was very clean and welcoming. We didn’t get to use the pool but the gym was ok. Restaurant was nice.
The staff on arrival was ok. None of the staff were friendly. I went down to ask a question and the staff at the front desk was on her phone. I stood there for a few minutes before she noticed me.
Our room was decent however the bathroom was not properly cleaned. There were stands and dirt on the sink, the floor and in the shower.
On our departure we went to check out and once again the front desk staff was more concerned about their phone than greeting me. I said I would like to check out, he took my room keys and said “ok thanks, buy”. He never opened the computer to check anything. When I asked about the receipt he said it would be sent by email but didn’t verify if there was an email on file which there wasn’t. I had to call the hotel 2 hours later to confirm that the room was checked out and that I would receive the invoice. The person I spoke to on the phone was very nice and confirmed that there was no email on file which I then gave her one and received my invoice.
For the price I paid and the service I received I would not come back here. I have had much better hotel experiences in Montreal.
7.0
Overall ok
Breakfast not as expected
9.0
Edit: Accidentally reviewed another Novotel..
This Novotel near Durval YUL was very good. I am sure not many people stay here for the proximity to downtown, but it's not to far from the airport. Room was nice, large and clean. Checkin in/out was efficient and staff nice. Restaurant on site.
Hotel was fine. Restaurant was mixed. When we arrived that evening, the chap serving tables and getting drinks, I think did his best to keep everyone happy, and I believe he did his best. There was only him serving. He was generous to discount the meal because the descibed salade did not have any arugula. (anybody who loves arugula knows that it must be in any salade described that way on the menu - it's not an ordinary mixed green)
The next day at noon when the restaurant opened for the day, there were two young ladies serving. There were maybe four tables in use. The service was generally ok, but it took two of them to do the job of the one chap in the evening. I was simply perplexed by the fact that we had ordered coffee, they brought creamers and sweateners but never brought any spoons. They tagged teamed the food delivery and still no spoons as we sat with our coffees getting colder by the minute. So, I asked about getting spoons. I had to ask a 2nd time to get spoons. Oddly I noticed the two ladies at anoher table who as well had coffee and never did get spoons. I assumed they didn't bother asking and used a knife to stir. :-) Sill boggles me. It's as if neither young lady had ever ordered coffee in a restaurant, or were simply not thinking about what was needed at the tables. :-(
8.0
Rooms were clean and comfortable, staff friendly and helpful. I was an unanticipated trip with some uncertainty so not a pleasure trip, but was certainly as good as could have been expected given the circumstances.
Nothing
10.0
Super clean and big rooms and really well maintained...
Shout out to Nicole at the front desk for a wonderful customer service 👏
10.0
I had an excellent meal at the Rivoli Restaurant in the hotel. The service was great, as well. The room was very comfortable and spacious. Check-in and out was quick and easy. Would highly recommend the property.
3.0
Not much.
Dirty
8.0
Didn’t eat there.
Left for day at 930 AM and left door sign to make up our room. We came back at 3PM and room not even touched. Had to sit in lobby for 30 minutes while room cleaned. Not what I expected for this class of hotel. Staff pleasant but overall unenthusiastic. They need to smile.
8.0
proximity to airport
7.0
The beds are comfortable and the room is clean
The shower is very poor. The surface of the bath is very slippery, and the shower head can't be moved around to give a good shower.
8.0
The restaurant staff were great, very friendly and efficient
I sent numerous emails to confirm my reservation via the Booking app and the hotel never responded. My reservation was fine in the end, but it’s clear that they don’t check the Booking.com messages. The sink and shower drains in my room had slow clogs - so slow to drain. Luckily there was an additional drain in the bathroom floor to deal with all of the water from the shower (room was a wheelchair accessible one, so no lip to contain the water)
6.0
confortable
no open breakfast and restaurant , you need to order in your room
8.0
location
I got double charged for the room but it was quickly resolved.
3.0
dirty, smelled like cigars, wet stain on carpet, stains on towels, room needing work, no Nespresso pods for machine, dirty face cloths and robes, no blanket for pull out couch and staff did not bring one when asked, advertised shuttle airport shuttle service which did not exist, alarm clock was set for 6am and woke us all up, no receipt provided at end of stay, nor emailed. overall, terrible stay. I have pictures to support all of this.
6.0
big room
very far from terminal it is on opposite side of the terminal, no shuttle bus to airport and taxi was very expensive. no restaurant opened during Christmas
8.0
close enough to the airport but far enough to be quiet
ease of checking in & out
pool, hot tub was appreciated
8.0
was ok
no coffee
7.0
the bed
for the price this hotel is not well built,drawers kept opening,the floor was not properly made,the heater noisy,won’t return
7.0
Good breakfast and quick !
Comfortable room BUT hotel is far from Dorval international airport AND Radisson does not provide an official SHUTTLE. A taxi from Dorval airport to Radisson will set you back 32 dollars ( one way). Moreover, in the Radisson neighborhood, there are not restaurants nor shops. Your only option is the Radisson restaurant.
10.0
clean and big
nothing
FAQs
How much does this hotel cost compared to others in Dorval?
The average price for a rental in Dorval is $124 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Montréal Aéroport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Montréal Aéroport. Enjoy the water!
Is Novotel Montréal Aéroport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Montréal Aéroport?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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