DoubleTree by Hilton Chicago - Oak Brook
About this hotel
Situated in Oak Brook, this attractive hotel for $91 per night is a great choice for your next break. Close to many of Oakbrook's major corporations and area attractions, this hotel offers spacious accommodations as well as a variety of modern services and facilities.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Oak Brook, IL
Reviews
3.1/5.0
Average(221 Reviews)
100% verified reviews
7.0
Staff members are nice
Breakfast was the same every day
No soaps in the public bathroom
10.0
Nice location to shops and food
The elevators were slow and unreliable
5.0
Location and peace
Have listed amenities on a scan bar in room and online but doesn’t offer it. No refrigerator in room or microwave
5.0
Same food every single day. If you will stay for more than 2 days, better look for another place
Rooms looks old. My first one the AC doesn't work. I had to ask for room change 15min after my arrive.
2.0
Near to everything Oak Brook has to offer
Outdated. Paint peeling in bathroom.
8.0
Was in a good spot
All of the staff I dealt with weren’t very pleasant.
1.0
When we showed up they told us that they were overbooked and couldn’t accommodate us. It eas pouring rain outside and they told us to talk to the Marriott 15 min away.
5.0
Good location to food & shopping
Old needs updating paint peeling.
1.0
Location is good. Cleanliness of room is good AC/heat did not work. Got into the room and it was an oven. Room was very clean. I have stayed at double tree before and never had an issue but this visit had a huge problem.
When we got into the room, the heat/AC was not working. Called to desk. Took 50 minutes for someone to come up to check. Asked for another room they would not switch us until they had a person Come check it. Finally got another room. Maintenance person brought us up keys to another room. Someone at the desk failed to enter the room change. My wife was harassed by desk person. Desk person came to room and let themselves in. Luckily my wife had the door locked or should I say the secondary lock. They treated her like a criminal. Wanting to know how she got that room. Thanks to a fatal error by desk staff we were treated poorly. When checking out we were awarded 10,000 Hilton rewards points. I’m still not sure if that made us feel any better. We have stayed at your hotels before and all stays were excellent. The treatment by more than one person on your staff was not good. Some thing you would need to look into for sure! my wife and I are starting to travel more often and would be using your hotels more often. We are now unsure of coming back. If someone would like to discuss this, I would love to get a phone call from someone of importance. Also, my wife went down when we got the first room because one key didn’t work. She was allowed to stand there and had to ask for someone to help her. When we checked in, I went through the same thing with the same gentleman.
7.0
The rooms are fairly quiet, which is great for privacy.
I would have preferred to have 1 room with double king beds as advertised on the site. Rather than separate rooms. And I feel that for the price you pay, breakfast should be free.
7.0
Location, kind staff, good breakfast, value, the cookies.
Had to switch our room due to a non working ac & no cart available to move our belongings from room to room.
6.0
I love the scenery especially when we walked in the lobby absolutely beautiful.
I didn’t like how the ceiling was leaking with water damage in the bathroom and pieces of the ceiling had fell off! I took pictures and showed it to the front desk so they can repair that room with future guest!
3.0
nothing
everything
10.0
Didn't eat breakfast. Staff was very friendly. Location was ideal.
Rate.
10.0
The front desk was very helpful that night.
8.0
lounge area was really nice
stayed on the 6th floor and wet spot on floor close to my room
3.0
location
bad gym and non operational pool while still advertising it on the websites.
8.0
The beds were very comfortable. Our heat was not working in our room so they moved us to another room. Very clean.
The front desk personnel were a bit cold.
9.0
proximity to the mall
staff not so friendly
4.0
Staff was rude.Change price upon check-in but staff adjusted price on check out.That staff that check us out very nice and professional.The staff that check us in was rude .
1.0
The bedding was exceptional.
I have stayed at this hotel 2 or 3 times a year. I have never been in a room that was so disgusting. The walls, bedroom and bathroom had paint missing as if someone had used a machine gun on the walls. The carpet was old. It no longer is near the wall in some spots. The bathoom needs updating. Our weekend was dismal because of the accommodations.
8.0
Check in was really smooth.
The room can be renovated. the walls in the bathroom was damaged
4.0
I liked the scenery of the lobby and the ballrooms. nice and elegant. staff is nice as well.
I didn’t like how the water was extremely cost. almost no access to hot water. paid &190 for one night and there is no Wi-Fi included rooms don’t even have a refrigerator and microwave
3.0
The room was spacious
The tub was dirty and the tv was broke
3.0
location
there was no fridge at the room , no room service till we left although we asked about it
I asked for an extra bed or change the room to a bigger one but they didn’t oblige
FAQs
How much does this hotel cost compared to others in Oak Brook?
The average price for a rental in Oak Brook is $132 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Chicago - Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Chicago - Oak Brook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Chicago - Oak Brook?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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