Four Points by Sheraton Cambridge Kitchener, Ontario
About this hotel
Nestled in Cambridge, this charming hotel for $73 per night is a fantastic choice for your next vacation. Offering an indoor pool and a restaurant, Four Points by Sheraton Cambridge Kitchener features free Wi-Fi throughout. Each of the accommodation types enjoy a microwave and flat-screen TV with cable channels.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Map of Cambridge
Reviews
3.9/5.0
Good(212 Reviews)
100% verified reviews
10.0
The staff, the room, breakfast & dinner. If I had time I would have enjoyed the fitness room too.
Pool needs a bit of an update
3.0
Location
Bed was squeaky
9.0
Breakfast was great the chef was very pleasant and service was great
5.0
Very nice front desk staff. Comfy beds.
Room and pillows smelled of body odor. Sheets wrinkled and did not seem clean. Shower stall floor dirty.
8.0
I booked thru booking.com when I arrived they told me to pay for the room … I told front desk that I already paid thru booking.com … front desk said no that was just to reserve the room … I showed front desk the email receipt from booking.com … they still said it was to reserve the room and that booking.com will not charge me just the front desk … I knew this was not correct but I needed the room and didn’t want to start a ugly dispute then and there and I would call booking .com later … anyway sure enough there are 2 charges on me visa statement one from booking.com and the other from four points Cambridge … not happy with the front desk talking to me like I was stupid and not even caring or looking at the email properly !!!!
10.0
We choose this hotel for our anniversary celebration so that we were celebrated a good time and we did.
7.0
friendly staff,clean  and reasonably priced
I was hoping there would’ve been 24 hour coffee available in the lobby. And that there would’ve been a free continental breakfast included with the room.
8.0
close to the highway
slow elevator and room needed some airing - it’s unfortunate I couldn’t open a window as the air was VERY stale
8.0
Overall a great place.
9.0
it was a good hotel
staff were friendly
Navjeet was friendly and helpful
Quiet location
spacious bedroom and soft bed
4.0
my room wasn’t clean, hair in the shower, garbage in the bins. and I requested a crib both before I arrived and when I arrived and I did not get one.
3.0
I liked that I was contacted that the hotel flooded but the quality inn we were switched too was not an ideal location and we had a horrible sleep thinking of bed bugs as stated on reviews. We did not have any bedbugs but won't stay there ever again. Front desk fella was very nice.
Beds
8.0
The location was good
The services
7.0
staff were brilliant
Room was 3* seventies decor
no kettle no milk to make tea or coffee
6.0
clean room, facilities
no control over loud screaming people in hallways until 2am
9.0
Everything was amazing but thr staff, they were exceptional. Housekeeping in particular were so wonderful and friendly. Also, there was a young Indian woman working at reception- she is phenomenal! Great with the kids, knowledgeable, kind and fun- a real pleasure and an asset to Four Points.
Another local hotel is having construction works (but had lower prices) and that when we chose Four Pounts.When we cheched in at Four Points, our floor was under construction. We had to implore the manager to give us a better rate.
The pool needs help!
There was mold in the bathroom shower too.
3.0
Breakfast was a buffet for which there was a $17/person fee
We stayed here because it was the hotel the wedding guests we’re recommended to stay at as there was a shuttle. The shuttle to the wedding was full and the price ended up being > $50 more than we anticipated. We waited over 45 minutes for our room to be ready which was supposed to be ready at 3:30pm at the latest. When we finally went to our room there was a lady not in uniform using our bathroom claiming the toilet was plugged because she threw too much paper in it. We waited an additional 25 minutes outside of the room.
7.0
Breakfast was great and service for breakfast was excellent with very friendly staff. Beds were comfortable and room was clean.
All information stated that check in was for 3pm however when I arrived just after that, rooms were not yet available for many guests. I understand the hotel was fully booked and very busy however, if that is the case there should have been or should be a disclaimer on all info stating there may be significant delays to check in times!
1.0
Our room was ready an hour after check-in, which was less than ideal, as we had to prepare for a wedding to attend. As a result, we ended up accepting a different room than originally booked (two queen beds instead of a single king). They offered us nothing for the inconvenience, and we carried on. Upon arriving in our room, we immediately noticed the smell, an entity really, a putrid, horrible smell, like body odour to the power of 100. We (wrongly) assumed it was coming from the bathroom, closed that door and proceeded to get ready for the wedding. When we returned from the wedding, it was clear the stench was here to stay. We spoke with the staff, hoping for another room, but no luck (they were allegedly fully booked). They offered us a $50 credit (which we have yet to receive), and we tried our best to sleep. When we left in the morning, the stench remained. Definitely one of the worst hotel experiences of my life.
9.0
Close to airport and family
That I couldn't get the motel to answer their phone as I called many times to see if we could leave our car their and be shuttled to the Kitchener Waterloo Airport.
FAQs
How much does this hotel cost compared to others in Cambridge?
The average price for a rental in Cambridge is $92 per night. This rental is $19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Cambridge Kitchener, Ontario. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Cambridge Kitchener, Ontario. Enjoy the water!
Is Four Points by Sheraton Cambridge Kitchener, Ontario pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Cambridge Kitchener, Ontario?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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