Waikiki Beach Condominiums

The condo is clean and free of odor. Good water flow through faucets. Appliances are in very good condition.

The bedroom connect to the kitchen with no door which leaves no privacy for family with children.

Ideal for a family vacation, centrally located in the middle of everything in Waikīkī

The location, view outside the condo, friendly staff.

We had booked two condo’s almost two months in advance and did not get room beside each other. It was a big disappointment for our family get together. The condo we stayed in was not maintained and had many issues including broken sofa bed & mattress, uncomfortable extra bed, broken bathroom locks, clogged sink drain, broken sliding door between rooms. We called and showed the dirty mattress and broken sofa bed to the staff several times and requested them to change the sofa bed. The staff did a quick fix by turning over the mattress and telling us it was good now. We made several request to change the sofa bed or the uncomfortable mattress but it was not changed. It was super uncomfortable. We comforted each other by saying at least the view outside the condo was great. Although, the staff was friendly, kind, they only came once to clean our room during our stay. The staff came and tried to fix the issues as soon as we called but it took several attempts to get the items fixed. It was like we were not on vacation but trying to get the condo fixed. The last day, the tv programming just stopped working before the checkout time. The other condo room was much better with a better sofa bed and few problems. Our stay was a big disappointment.

Great location.

The assigned parking space was in the basement and the smallest spot, with a wall and a large column on the other side. It was extremely difficult to park. If parking head-in, the driver could not get out of the car. If backing in, you would need a smaller vehicle because the space was very tight. The fob key did not work, so we were given a physical key instead. However, the door was stuck, and my kids and I had to force our way in every time. The balcony door was also stuck and could not be opened, so we were unable to use the balcony. In addition, the washer and dryer were broken, and AC was VERY loud. When I reported these problems, I was told by the management representative in California that no other tenants had complained about this unit, , so they were unaware of the issues. However, I was wonder if the cleaning staffs noticed these problems before our arrival or if the unit was properly checked. The maintenance team did come to fix the doors issue after we reported it, and we appreciated their response. However, balcony door was stucked again the next day. These problems should have been checked and resolved before our arrival to ensure the unit was ready for guests Finally, on the fourth day, they installed a washer and dryer . The management representative mentioned that she could refund us and check us out as soon as possible because the unit had a waiting list. However, this was during the July 4th weekend, and there were no other available rooms nearby. Leaving immediately was not a an option for us. The location was nice, but the condition of the unit and the lack of preparation greatly affected our stay.