The Westin San Francisco Airport

Location was great, very nice hotel, problem that they don't have room service

No room service; the man working at the grill is completely clueless. Two of the employees that were people that I would check in with were absolutely wonderful and helpful. One was a man that helped me out with the clueless guy at the grill this morning, and another was a woman who was amazingly helpful when I checked in yesterday

Location, cleanliness, affordability

Long wait at check out and missed the shuttle. You should an express lane. Not sure if you can check out online but I was without my phone.

Comfortable room. Clean. Good location.

Not enough parking. Everyone had to double park. For $50 you expect a parking place. But as far as I know, no one was towed. Better than searching off property.

The location, the shuttle and the restaurant. The shower was hot.

Our first night one week ago was lovely. It was a more expensive high floor remodeled room with a view of the water and the runway. We received drink tickets and a food discount as well. For our second night in a week, our $220 a night room with the view of the parking lot, was right next to the elevator. (This time no drink tickets or food credit). Although my husband and I are not light sleepers, we heard the load groan of the elevator all night long. The room was badly in need of a remodel, with a stained (not dirty) comforter cover, outdated lamps with crooked shades, not enough light to feel comfortable, no chance of reading. The handle to the shower also fell off.