Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel

Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel Hotel in Saint Louis

About this hotel

Located in Saint Louis, this lovely hotel for $87 per night is a fantastic choice for your next trip. America’s Convention Center is across the street from this downtown St. Louis hotel. Rooms are classically furnished and feature cable TV.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Map of Saint Louis, MO

Nearby attractions

Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel

3.6

Good(384 Reviews)

Hotel in Saint Louis, MO

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Map of Saint Louis, MO

Nearby attractions

Reviews

3.6/5.0

Good(384 Reviews)

100% verified reviews

10.0

Dec 2023

Had a good time. I went for my birthday weekend to get away with the kids

Nice and clean

Pool was small and cold

7.0

Oct 2023

Mostly friendly staff, clean rooms, great breakfast. Walls thin and pool small.

The location was great, most of the staff was pleasant and extremely helpful.

Construction happening right next to the building, the pool was much smaller than expected and there was a bunch of white stuff floating around in the pool, we got out once we noticed and didn’t use it anymore during our stay. Upon checking in, we got to our room and it was extremely hot. We turned the AC all the way down to 50° and it read 80°, maintenance came up to take a look and said that the AC was working perfectly fine but the entire 4 nights we were there it read 80° and felt like it. The bathroom ceiling seemed to be caving in, made my anxiety extremely bad every time I had use the bathroom or take a shower. At one point the water pressure was extremely low we couldn’t even take a shower. Regarding staff, almost everyone was extremely nice except for one Front desk agent(didn’t catch her name but she worked Monday, Tuesday, and Wednesday night) she was extremely unpleasant to talk to. We called down to ask about breakfast one night and she hung up on us before we could ask about the bar, so we had to call again to ask when the bar closed and she hung up on us again. Wednesday night we called down to ask for towels, we never got them. Housekeeping was extremely loud in the mornings, we could hear them talking loudly in the hallway. I think the worst part about our stay was how thin the walls are, we could literally hear the guest in the room next to us peeing, on multiple occasions.

10.0

Oct 2023

Great stay

Location

Parking

1.0

Oct 2023

Not happy at all!!!!😡😡😡😡😡

Nothing

The reservation was all a mess. The reception gave me a double bed with out the sofa bed and sofa. I was told I could upgrade to this room from just a double bed. I than called them reception to get that fixed. I was told they did jog have that available. I was than given a king with a sofa bed and an air mattress. I go to the room, the sofa mattress is all stained, the bathroom bath tub is dirty, the remote control has tape holding the batteries. The mini fridge cabinet door doesn’t close. I had to call for bed sheets, blankets and pillows. I was brought 2 sheets a blanket and pillow cases but no pillows. Third call to the reception for pillows :( I was told they have no house keeper and she did not know where the pillows are located at and the hotel has no manager. I was charged $247 and change for all this mess. 😡 😡😡😡

8.0

Aug 2023

Overall great experience with phenomenal staff!

Great location for games and concerts!

The bathrooms need updating

6.0

Jul 2023

Ok? But wouldn’t go back!

I Liked that it had a Pool and I Liked that it had shuttle.. but the Pool i didn’t see no one in it the whole time I was there I thought something was wrong and the shuttle was like scooby doo… Van

I know they trying due to construction rehabbing but the staff was not Professional and not being attentive to the guest… they seem like they was at home or on break all the time. The breakfast wasn’t good it’s basic but couldn’t been much better if they going to charge the guest

6.0

Jul 2023

Alright stay, room was mostly clean and comfortable bed, staff was just okay. Would we return again, possibly but not ou

Rooms were comfy and decent size.

In town for a concert, stood in line to check in for over an hour before we were told they had no rooms cleaned at the so called check in time and didn’t have any remorse that their guests were SOL for getting checked in before our concert. They said they didn’t have a clue about something going on for a second night. They need to have accommodations for big events, bring in more staff/housekeepers.

1.0

Jul 2023

Bad

Room was nice

We got to the hotel early to check in (at 2pm) but there were no rooms clean, I was told they could not guarantee a room would be clean by check in time at 3pm either. They said they put my name on a list (and I was supposedly the 3rd on that list) and they would call me when a room was ready, two and a half hours later there were still no clean rooms to be given. We had a concert to be at and I told them we could not wait to check in and would have to wait until after the concert. The lobby was packed with people who were expecting to get their rooms and get ready before the concert and people doing there hair and makeup at any plug in they could find. They were extremely underprepared for an expected event and no compensation was offered for the inconvenience.

10.0

Jun 2023

Exceptional

Room was very comfortable. Staff was friendly considering the rude people they had to deal with at check in. Kept it professional.

Parking was the only down part. Had to pay for parking and was a distance from the hotel.

5.0

May 2023

Passable

Got an upgrade because the room type I booked was unavailable . Hotel was clean and comfortable

Front desk was unorganized Hotel is dated and needs some updates Bathroom sink was leaking water on the floor

8.0

May 2023

Very good

The location and staff were very nice. It was very clean. Breakfast was wonderful!

The air conditioner in our room was not working. It was 78 degrees in our room making it hard to sleep.

4.0

Apr 2023

it would’ve been so much better somewhere else outside of downtown St. Louis

it was close to the arch the room was bigger then expected that was a plus. the hot water felt amazing

the pool was closed. the desk clerk wasn’t very friendly. maintenance talked to us like we were stupid. free breakfast would’ve been nice for the price that was paid.

8.0

Apr 2023

great place to stay, and close to downtown activities.

close location to downtown activities. The staff were super friendly and the shuttle was awesome.

Not a great view from the location. The pool was closed for maintenance.

8.0

Apr 2023

Very pleased. Will stay again.

The staff was "the best". They were helpful at every request.

Bathroom did not smell clean.

5.0

Apr 2023

Passable

The evening and night staff were great. So was the staff for breakfast.

The morning desk clerk was very rude.

7.0

Mar 2023

Needs improvements.

Location, customer service, comfortable room.

Shower was too small. View was horrible. Neighbors very disrespectful. Charging $50 to park our vehicles was insane. The young lady Shonna that received us and the valet driver that parked our vechles were amazing. The hotel was decent but the view outside room 201 was horrific. We had to listen to extremely loud neighbors from 200 until about 2am. As Diamond Wyndham members whom stay in hotels every weekend all over the country I can say that in comparison to their hotels of equal rates I am disappointed.

10.0

Feb 2023

excellent, stay very comfortable and relax.

First time here. Check in was very easy. Very nice people. Loved my executive room I was so amazed how big it was. Clean facility and breakfast was fire. Never been to a hotel that served bacon. The place bacon was crispy and good. I will be back soon. 5 stars

9.0

Feb 2023

Great location, large rooms, quiet relaxing hotel.

Proximity to trade show. Size of room was amazing.

Breakfast is repetitive. Elevators need an upgrade.

10.0

Feb 2023

No complaints here!

The facility had pretty much everything that was needed for the entire trip. Dinner / Drinks / Breakfast - everything was great.

n/a

8.0

Jan 2023

King room close to the dome

Location to the Dome was fantastic. Walkng distance. Decent pool. Friendly staff. Decent breakfast. Shuttle available. Kid friendly hotel.

Beds needed to be updated. Slept pretty rough. We had a king room and only one heater ran making one side of the room way cooler than the other. Half of us froze while half of us were hot. Make sure u check your reservations...we were told ours did not include breakfast when our booking.com reservation clearly said we did. We did find a severely rotten apple in our room..yuck

1.0

Jan 2023

My vehicle was stolen and my stay was terrible.

The parking area was not secured by the hotel.

10.0

Dec 2022

Exceptional

everyone was very nice and gave excellent help

3.0

Nov 2022

Won't stay again

Bed was comfortable, lobby was pretty big and clean.

Can't park anywhere due to construction everywhere around hotel, loud construction noises constantly. Elevators are ancient and didn't work on the 3rd level. Halls and room smelled like smoke and bleach.

FAQs

How much does this hotel cost compared to others in Saint Louis?

The average price for a rental in Saint Louis is $114 per night. This rental is $27 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel. Enjoy the water!

Is Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel

About this hotel

Amenities

Map of Saint Louis, MO

Nearby attractions

Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel

Hotel in Saint Louis, MO

Reasons to book

About this hotel

Amenities

Map of Saint Louis, MO

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Saint Louis?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn St Louis Downtown/Convention Center, an IHG Hotel?

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