Candlewood Suites Louisville Airport, an IHG Hotel
About this hotel
This Louisville, Kentucky hotel is located 3 miles from Louisville International Airport and 5 miles from Churchill Downs, home of the Kentucky Derby. Facilities include free Wi-Fi and on-site sport courts.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Map of Louisville, KY
Hotel in Louisville, KY
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(109 Reviews)
100% verified reviews
9.0
SOOOOOO friggin clean! I was very impressed
My body wash bottle in the shower was empty
10.0
Everything was great
-Everything was great
10.0
It was nicer than I thought. The staff was amazing.
8.0
Staff was grate to deal with
Keys to get back in worked but hard to get them to work
1.0
Never got invoice for my stay. Would not recommend for Business travel.
8.0
the atmosphere when you walk in
n/a
10.0
was close by to everything we needed
10.0
My husband and I enjoyed our 2 night stay. The hotel was clean. We loved that our room had a full sized refrigerator, dishwasher, stove top, microwave, and a full sink. Our room and the bathroom had plenty of floor and storage space. The large walk-in closet was nice and included an iron. The hotel is close to everything. The area where it is located was quiet. The parking lot was well light at night. The staff were friendly and helpful. We will definitely stay here again when we come back to Louisville. I recommend this hotel to anyone who wants a nice, quiet, comfortable, convenient, and reasonably priced place to stay.
We have no complaints at all about our stay!
10.0
easy to get too
no automatic door entrance
5.0
good location,
Not what was advertised
10.0
Super clean and staff was great!!!
Pillows... that was the only part of our stay that was horrible. They aren't very comfortable.
10.0
Staff very helpful. Pet friendly..
Everything was great. The building shows some wear and tear but that is not staff fault
3.0
free parking
Facility smelled like smoke on both nights and it was reported to the front desk however it does not seem as if anything was done. The mattress was absolutely horrible we had to flip it over and turn it and it was still terrible.
8.0
Location
No breakfast selection
5.0
the room itself was comfortable and clean and the guy at the desk when we checked out was super friendly (even though nobody else really was..)
it took what felt like forever to even get in our room. we didn’t get the room we paid for, and the keycards wouldn’t work. we paid for a disability shower and were told it was “unavailable” and just got placed a different room with no compensation. the staff in the beginning were decently rude and the entire building didn’t really look like the pictures at all. we were also told our room would overlook the Kentucky kingdom park and it did not. it overlooked an empty parking lot.
8.0
Convenient to the highway
Needed some updating
3.0
Location was convenient to the Kentucky exposition center and fairgrounds. There was plenty of parking available for both cars as well as trailers.
Everything from arrival through checkout was sub par. The front desk couldn’t be bothered to smile during check in or check out. The door didn’t close without lifting the handle. There were plumbing issues in the bathroom leaving a puddle when we arrived. There was no toilet paper or body wash/soap in the bathroom. I asked twice for soap and never received it. The hallways and room smelled musty when they didn’t smell of marijuana. There were awkward people in the parking lot who approached my wife and I to tell us about vehicle and trailer break-ins and theft.
4.0
mostly everything
there were an ant problem. also when checking out they couldn’t check us out so we that was a little weird so the lady was nice to take a picture and of the final price.
1.0
The only good thing about this property was it was close by where we was going.
The staff was not very helpful, apparently they have gone through some management changes. There are no security cameras up. New manager, Jerry, doesn’t really care about his customers. We had items stolen from our motorcycle. The front desk clerk that morning didn't really know how to respond. He had to call a coworker to get the managers phone number. When he got a hold of the manager, Jerry, he told the clerk he had went to sleep at 5am and the customers problems had to wait. He told us there was nothing he could do for us and we could call the cops if we wanted. The only security camera they have is on the back of the building, where they have a shed that people have tried to break into a few times.
10.0
Wish it had a pool
3.0
Close to airport
I didnt like that when i checked in no one was at the desk at 330 pm for 10 whole mins. After we checked in we went to our room and the staff was still cleaning the room. I returned downstairs to asked for another room. Which we got but it was so funky. I had to leave and buy incensed a d candles..smelled like a dirty mop, or like mildew. Or like animal peed all in carpet. And out side my door way was the stair case where staff pile trash in and it was so funky. I had to call and asked for it to be removed
FAQs
How much does this hotel cost compared to others in Louisville?
The average price for a rental in Louisville is $135 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Louisville Airport, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Louisville Airport, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Louisville Airport, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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