SpringHill Suites by Marriott Charlotte / Concord Mills Speedway
About this hotel
Nestled in Concord, this charming hotel for $82 per night is a fantastic choice for your next trip. This all-suite hotel in Concord, North Carolina is only 5 minutes' drive from Charlotte Motor Speedway The hotel features a daily continental breakfast and an indoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Concord, NC
Reviews
4.2/5.0
Excellent(272 Reviews)
100% verified reviews
10.0
Great stay. Very comfortable bed; great sized room; nice, HOT water for the shower with a nice heavy water stream. The breakfast was great. My only (very minor) comment is that breakfast is 7 to 10 am, but we didn’t know that during the week it was only til 9. After loading our car to leave, we went inside for a nice breakfast at 930 only to find everything cleaned out. The staff was so nice, though, and quickly made a fresh pot of coffee for us! All in all it was a wonderful stay.
Nothing
10.0
The property was nice and clean pool hours are amazing 6am-11pm and heated 10/10
3.0
The location
Outdated rooms. Dirty carpet. Horrible customer service. Toilet kept running.
10.0
Breakfast was good, Room and hallways wwere clean
Hot water took a long time to warm up
9.0
Was nice and close by what went to go out
8.0
We loved the trundle bed couch for our toddler who rolls non-stop. It worked really well for her! We also loved the heated pool (worked great to get toddler energy out when it was chilly outside). Location was great, central to shopping/entertainment/food. Staff were all very friendly and helpful.
Breakfast wasn’t anything special, my husband actually ended up picking something up after we left that morning.
1.0
We went to check in and was informed we did not have a room because of overbooking. The clerk was very rude and did not provide anything besides telling me we didn’t have a room.
6.0
Staff were very friendly.
We found a cockroach in the room, although the room seemed pretty clean.
1.0
The manager at night was apologetic for the condition on our room. She understood we were not interested in staying the night.
The room was not cleaned properly. There was loose change on the floor in our room and the couch that was also a pull out bed was dirty. The cover for that bed was ripped. We were charged full price but did not stay they night due to the unsanitary condition of our room. We have never had a bad experience at a Mariott until now.
10.0
Very clean
Nothing
8.0
room all guest to move around. I will stay again. I will bring my other boys next time.
There was not enough soap in the room. There was not enough soap to wash your hands. and not enough shampoo to wash your hair. other then that all went well.
4.0
Location near a lot of places food, mall, downtown
Walls were dirty rat poop u see the mattress the pull out mattress had rat poop and pee on it with old food crumbs. couldn’t get a new room and staff just seemed like they didn’t care.
10.0
Location excellent for me close to restaurants and entertainment, breakfast was okay room for improvement for breakfast
3.0
I liked the bathroom amenities and the AC was great.
The general manager Timothy Hayward was outwardly rude and didn’t accommodate us for what we had paid for, at all. The first room looked nothing like the picture and space was cramped, at best. Elevators were squeaky and constantly seemed like they would break down at any moment. Some of the front desk seemed to be very problematic & no housekeepers ever came. Hard to get towels.
8.0
Staff, facilities,great location near Great Wolf Lodge, restaurants and more. Easy off to interstates.
The beds were very lumpy. Had back pain each day I arose. King suite a little crowded.
9.0
Clean and close to a ton of things
Nothing - entire visit was wonderful
9.0
Very friendly and helpful staff. The place was spotless in my opinion.
Some confusion with housekeeping when our room was almost skipped despite not having a DND sign showing. But they took care of it right away. The hotel could use an ATM machine.
5.0
Location
Not all. But some of the staff was unfriendly with there response.
8.0
Location
9.0
Good continental breakfast.
Lots of choices.
Could use more areas to take a walk, or at least have the staff provide info about walking/hiking in the area.
8.0
The location was amazing! The rooms were very clean. No scent (good thing)! There was a very nice girl there at the front upon arrival but sadly not there when we checked in later that day.
We arrived two hours before check in. The sweetest girl at the front told us our room would be ready quickly because it was vacant & they get taken care of first. We left & returned 30 minutes before check in. There was a sign at the front desk that stated front desk attendant had unfortunately stepped away.
Then, We saw a man (seemed to be the manager) who was helping another couple who was sitting down. He said their last name and I was getting in line behind her so I could check the status of our room bc our baby was antsy. He looked at me & said their last name again (as if he didn’t understand why I came to the counter when he called their name). I began to say “oh I was just going to check if our room was ready” and before I could finish he cut me off & said “it’s not!” I just sat down. He never asked our name, reservation number, anything. He said “I’ll get y’all taken care of in a minute”. After he took care of the couple, he walked into the back for 30 minutes. We overheard him lecturing an employee. We waited & waited until he had some kind of meeting at the front desk. I tried to be understanding & eventually had to go up to the front after their brief meeting and a guy who had just arrived was very nice & got us checked in very quickly. He had no idea we had sat there and not been helped yet. I felt very dismissed by the manager, but he seemed stressed so maybe just a bad day.
10.0
Very good
Nothing
10.0
Fastest check in I have ever had. Great job!
10.0
The hotel is clean, modern, and the staff was welcoming and friendly. It’s got shopping and great restaurants all around it, so the location was perfect.
It is LOUD. The hotel is very close to the highway and you can hear the traffic. I’d stay there again, but I’d ask to be at the end of building away from the noise.
9.0
staff great comfy beds and trundle felt safe in area
smelled odd smell think through vents from other rooms? skunk like middle of night… but knew staff couldnt control tell where coming from🤷
4.0
Great location near the Speedway and Concord Mills with lots of shopping and dining choices, However the room was horrible! This was anything but a suite! You could barley move in the room. Bathroom counter was way too small for 2 people! The window in the room was double paned that had failed so it was so dirty and condensated that you could barley see out. By far the worst Marriott room I have ever stayed! The staff was very nice and friendly however.
9.0
Convenient to everything we were going to. Nicely decorated and very clean.
The elevator was a little scary between 4th and 5th floor. It made a lot of noise between floors.
9.0
Great price
I asked them to refill the body wash dispenser and it was never done
10.0
Breakfast was great, The hotel is a in great location for everything food and sight seeing.
There nothing wrong.
FAQs
How much does this hotel cost compared to others in Concord?
The average price for a rental in Concord is $125 per night. This rental is $43 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott Charlotte / Concord Mills Speedway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites by Marriott Charlotte / Concord Mills Speedway. Enjoy the water!
Is SpringHill Suites by Marriott Charlotte / Concord Mills Speedway pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott Charlotte / Concord Mills Speedway?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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