Embassy Suites Lubbock
About this hotel
Nestled in Lubbock, this lovely hotel for $52 per night is a great option for your next vacation. This Lubbock, Texas hotel is a short drive from Texas Tech University and the Buddy Holly Center. The hotel offers free cooked-to-order breakfast and flat-screen TVs in every suite.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Lubbock, TX
Reviews
4.0/5.0
Good(542 Reviews)
100% verified reviews10.0
The breakfast and location
The pool is to small
9.0
I have stayed here several times. The staff is exceptional. Friendly and they bend over backwards to help you. The facility is clean. The breakfast is tasty. The beds are comfortable.
My only complaint is that our key cards kept going bad. I was there for four days and had five different key cards. For my last time in the room, I asked a cleaning lady to help me get in. Her key didn’t work either. She hit the door lock a few times, and then it worked.
8.0
The bar, food and atmosphere is great!
Rooms are pretty dark. Lots of stains on curtains and furniture made it feel dirty. Just looked dingy so it was hard to rest.
6.0
Their breakfast is of course the best. The indoor pool is also great
Rooms haven’t been upgraded in years. For prices that rival the Overton across town, it’s surprising how many rooms have showers that have cheap shower heads. The coffee table was missing in our room. The chair at the desk was on its last leg. Etc.
6.0
Breakfast was great.
The hotel needs an update. Seems old. Rooms need new everything.
6.0
Breakfast was great. Staff - very friendly.
Beautiful lobby, bar, open areas with plants and pond.
Grandkids loved the pool.
We started going to this motel 30 years ago. It saddens me it has not been kept up.
Bathroom - wall treatment peeling. Mold in tub. Grout looks bad.
Mirror frame chipped and scratched.
Furniture worn. Will look for another hotel next time.
4.0
The manager tried to make me feel better about how awful the first day/night was..
4pm check in turned into after 8pm. Rooms were not ready. We and many other guests had no rooms. They tried to NOT give me a handicap accessible room. My friend, who traveled with me, sacrificed her room so that I could have a walk-in shower.
8.0
Did not try breakfast. Fairly good access to TTU
TV service
10.0
Everything
10.0
Close to doctor office.
My view was a parked car. Traveled for medical. Breakfast potatoes and eggs were horrible. Vegan options other than fruit would gave been nice. Room never really cooled down. No discounts were offered.
8.0
We love staying at this hotel. It is a wonderful place to gather with family!
The rooms really need a good remodel. The furniture and fixtures are worn. Also, the staff was picking up the breakfast food as people were making their plates. Staff picked up food as an elderly customer was attempting to make her plate.
5.0
The inside of the hotel is beautiful. Housekeepers were friendly. Room was nice.
Beds and couch are worn out. Air conditioning wasn't working. Wallpaper in the bathroom was coming off the wall. Hot tub was broke and the water smelled, when staff notified they just threw more chemicals in it.
9.0
The breakfast was excellent!
The frame on the pullout bed was broken so the mattress kept sinking down.
1.0
Nothing didn’t get to stay said booking.com didn’t give them the reservation, this is the second and last time I’m ever using booking.com cuz last time I used booking.com in las cruces New Mexico the hotel didn’t get the reservation either according to both hotels
They didn’t have my reservation, and they were full even though I booked my hotel a month in advance, all my confirmation codes. Then the front desk man made me stand there while he talked to his manager even though he told me they had no rooms and we wouldn’t be allowed to stay but still he told me to wait.
5.0
Staff was very pleasant and accommodating.
Property looking a bit warn. Our room the TV didn't work and I could not get it too cool off. Pricey hotel so I expect it to live up to that.
6.0
location, breakfast,
My room was not in great condition. There was a large square of wallpaper that had been cut out of the wall, had been replaced but the top was not stuck down. it was really tacky. there were also many “bubbles” on the wallpaper on the wall behind the bed. looked like water had run down the wall and loosened the paper so there were air pockets. The bathroom tub had so many areas around it that looked either dirty or needed caulking. I could not take a shower the next morning because there was only scalding hot water no matter which way I turned the faucet dial. Zero cold water.
5.0
nice rooms, comfortable beds.
the hotel was full. they had a band right outside our door.
we found a used wet towel on the back of the bathroom door.
7.0
Breakfast and kitchen staff were excellent. Good decent size rooms.
I didn’t like that booking.com jacked my nightly rate up to over 250 per night when the front desk told me they couldn’t can be it go the going rate of 189.00 because by the time I discovered the huge increase, we were checking in. Such a scam and will NEVER use booking again.
7.0
had a bar restaurant tvs and pool
the jacuzzi stunk really bad and seemed like we were sitting on slim , too much cleaner very strong.we had to get out.
10.0
The rooms
The fact I requested an early check in and was told I would get one but once I arrived I did not get an early check in.
8.0
location, room was comfortable and quiet, friendly staff
the pool was disgusting. there were clumps of hair, slim at the bottom.
7.0
nice indoor decor
lumpy couch and too light from hall
5.0
room size and breakfast
1. didn’t have rooms available until 4:30/45 when check in is at 4pm
2. there were 2 families having birthday parties in the lobby area and took up most of the room. on top of that had 10-15 kids (not registered guests) at each party who then also used the pool and caused it to be very overcrowded for the paying guests to be able to use the pool with small children safely.
3. the pool itself needs a lot of care, the water is green and the bottom is slimy and you couldn’t swim with out be tangled up in massive amounts of hair. There are clumps of hair at the bottom of the pool and covering the drains. you almost need to wear shoes in the pool.
4. I don’t believe our room was vacuumed or bathrooms cleaned, when we dropped the door hanger and picked it up the static had collected what looked like to be a ton of animal hair…even though they say no pets allowed, we did see a lady with a dog in the lobby. the bathroom floor was covered in black hair as well.
The hotel needs a lot of updating, cleaning and maintenance for the price you pay.
6.0
Great atmosphere and friendly staff
Room had peeling wallpaper, worn furniture, and both tv remotes did not work.
4.0
fire alarm went off at 0700 and scared me too death. went off in several other rooms as well at that time. no explanation or apology from staff. I was looking forward to a few extra hours of sleep that morning.
9.0
Breakfast was great. Great location in town. Accessible to the loop to get anywhere in town.
5.0
We were driving from Colorado to San Antonio so this was just a quick sleep. the Beds were comfortable and the room was large. however the wallpaper is peeling off of the walls and it did not meet Embassy Suites standard in my opinion.
9.0
Happy hour, snacks, pool
The bed closest to the sliding door in 330 was very wobbly
10.0
comfortable, clean, great breakfast
7.0
Staff, Managers reception and breakfast
pool was green and slimy (only reason we booked was to take kids swimming)
1.0
the front desk staff was friendly
Embassy suites review
DON'T STAY HERE IF YOU ARE LOOKING TO HAVE A GOOD TRIP. This "hotel" ruined my family's whole trip. Zero stars, we expected a beautiful and nice hotel for what we paid and found a run down depressing hotel straight out of the 60's. The first room they put us in had a scuffed up desk, the couch was disgusting, was dusty and looked like it had never been cleaned. We complained and got moved to another room, awesome right! NO! The next room was only slightly less depressing the room smelled humid the couch was still ancient but looked clean enough to sit on, bathroom was Tiny and the water was barely lukewarm in the shower. The wall by the bedroom door had an odd square cut out that looked like someone had tried to cut through the wall and then replaced the wallpaper. Heater did not work and they sent a "maintenance guy" to fix it and he said to give it thirty minutes but to "bundle up just in case" it did not get better, room was cold all night especially by the window. My family woke up the next morning after a terrible nights sleep expecting a nice breakfast to help bring up our moods there was a nice selection but the potatoes were lukewarm at best, and when my sister in law commented on it to me she heard the chef say " there not cold , you can eat somewhere else". The downstairs mens bathroom had a leak, my father noticed that there was steady flooding of the floor behind the toilet. Overall this was an all around bad experience from the rooms decor , the heater issue , uncomfortable beds and bad breakfast. Do not book this hotel it ruined our whole trip and maybe travel as a whole. Again zero star review!
FAQs
How much does this hotel cost compared to others in Lubbock?
The average price for a rental in Lubbock is $120 per night. This rental is $68 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites Lubbock. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites Lubbock. Enjoy the water!
Is Embassy Suites Lubbock pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites Lubbock?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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