Hotel in Pelham, AL
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this hotel
This upscale hotel is a 20-minute drive outside of downtown Birmingham and is connected to the Riverchase Galleria Mall. This Alabama hotel features a seasonal outdoor rooftop pool and Merk’s Tavern & Kitchen, for casual dining.
Amenities
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Pelham, AL
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Always a pleasure to deal with the stuff
I have nothing negative to say
8 / 10Excellent·Aug 2026
Pretty awesome having the mall so convenient!
10 / 10Outstanding·Aug 2026
Cleanness
Everything was nice
6 / 10Average·Sep 2026
It was okay
I had a tough week and needed to get away and I came to the Hyatt. I requested a room with the pool view and I got a room that was facing the street lights. I called the front desk and she moved to another that was facing white pipes that was worse than the first room. My first night the room was extremely warm even when I drop the air conditioner on low and so had a bad hot flash. I told them the next day and they sent the maintenance guy who stated that the air filter had not been changed and he asked if I mind if he left the vent off and I said sure. He never came back and the unit made the loudest noise all night. The water pressure in the bathroom was very low. My daughter’s bed had sheets and a thin blanket. My bed had an actually comforter. We stayed for 3 nights I had was excited about the pool and when I finally got in the pool it was covered in bugs and I felt like it hadn’t been cleaned. I immediately got out and went to the room and was disappointed. I was just not pleased at the stay and for the amount of money we paid I felt like the hotel should have been much better.
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Top rated by guests
Most favorited
8.5Excellent
(744 Ratings)
"Always a pleasure to deal with the stuff"
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