Comfort Inn & Suites Mt Laurel-Philadelphia
About this hotel
Nestled in Mount Laurel, this charming hotel for $71 per night is a fantastic option for your next break. The recently renovated Comfort Inn & Suites Mt Laurel - Philadelphia is located in Mount Laurel, very convenient to the area corporate offices, as well as innumerable shopping and dining opportunities and is within a 25-minute drive of downtown Phila.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Mount Laurel, NJ
Reviews
3.4/5.0
Average(429 Reviews)
100% verified reviews
1.0
Location
The room was not clean it was very dusty. Furniture was old, the beds had metal sticking out
1.0
Bugs everywhere even in the bed I took picture and video and should the lady at the Front Desk she put me in another room and it had a few dead bugs but nothing in the bed I just kept the lights on
Bugs
4.0
The hotel is around a lot of restaurants.
The property is very outdated. One of the elevators were down my entire stay, I wasn’t aware that there was a $40 hold for damages until I got to the hotel since it’s not brought up on the app. I still haven’t received the $40 back which now I have to constantly call and call to see where my money is. The room smelled like mildew, stains/hair in the towels, the floor needed to be swept, there was a hole in the sheets, the shower could’ve been throughly cleaned, the tv/Wi-Fi didn’t work the entire stay, house keeping never came and cleaned my room and the curtains were covered with stains.
7.0
2nd time short on food, not happy a big part of why I chose
no breakfast sandwiches, small item for price paid
4.0
Close to interstate and amenities
Rooms were subpar. Tub was chipping paint and room was dirty (dark hair all over floor). Breakfast was mediocre, not a lot of options or variety.
5.0
Breakfast offerings were minimal and we felt we were being watched by the staff.
7.0
Good atmosphere peaceful
Rest room cleanliness
4.0
The staff were wonderful and very helpful during a stressful time for my family.
The beds felt like they should have been replaced years ago. When you sit you sink right in. The sheets and blankets had small holes and cigarette burns. The room could have been cleaned better as there was hair in the bathroom and on the bed. Also after a shower I used the towel and someone's hair was on me (gross). I had a new set of towels and the same thing happened when I gave my daughter a bath. I didn't have time to complain because when I had enough energy to call the front desk the room phone didn't work and it was cover in some kind of thick greasy substance (again gross). While the staff was friendly and helpful the experience was terrible and I wouldn't stay again. We booked this place because the hotel across the street we originally booked was absolutely disgusting and everywhere else was sold out and it was late in the evening.
2.0
The location was perfect and we got the size room that we asked for. It was a quiet stay and suited our needs.
The room was filthy and in really bad repair. So many of the bathroom floor tiles were broken that it pinched my feet - my partner wouldn't even use the shower. The tub was filthy, walls dirty, doors and smoke alarm broken. The air conditioner was so dusty and filthy that we were afraid to turn it on. The drawers were broken and the light switches were dirty. We payed in advance, arrived late and got out early which was the only reason we stayed at all.
4.0
i liked the location of the hotel and how they had a fridge with microwaveable meals for the go to buy.
the cleanliness the room. the sheets had stains and there was dust and dirt in the corners of the room. the pillows provided no support and the bed was hard.
7.0
Clean
Nothing.
10.0
Great staff an room are clean
8.0
Good location near Philly.
4.0
Location
Clean rooms on Tuesday and Thursday only. I came on Saturday and ran out of towels. The facilities were old.
8.0
We stayed in a suite and it was wonderful to have a large couch to stretch out on after such a long drive. The room was clean and had great water pressure in the shower!
There was only one elevator working during our stay.
3.0
fine
a lot of noise, First someone was using like a vacuum at the early morning, I can say 2:00 am… then the fridge sound terrible, a noise like static was on and off during the whole night.
last, the room next to us was having a party with loud music, like 4 people talking and screaming, with a whistle!
we couldn’t sleep at all…..
TERRIBLE EXPERIENCE
7.0
location is great , walking distance to Walmart and bus stop is just on the other side , breakfast is great related to the other hotels in same category
staff is unprofessional and manager is rude. they threatened us to throw us outside the hotel twice because of miss understanding and miscommunication related to the booking during our stay . they don’t know how to deal with customers
8.0
Pretty close to the center.
No view.
10.0
The staff was helpful. The breakfast was terrific! The rooms were clean. Bed could be updated, but overall everything was perfect. Highly recommend this place and no riff raff there!
4.0
Not much to it
Dingy looking. While effort has been put in with fresh paint and flooring, the hallway and bathroom doors were banged up and dirty. Curtains falling down. Mattress on sola bed was bloody and filthy
3.0
The coffee breakfast
The room
1.0
If I could give this place a big fat zero I would. The worst hotel I’ve ever been to. The two receptionist at the front desk had a disgusting attitude & very poor customer service. I had to switch rooms 3 time because of the smell of smoke, dirty Linen/ windows looked like it hasn’t been washed in months/ tv didn’t work / sink light was broke/ & chair had stains on them. I brought my 1yr old son with & I wasn’t letting him stay in such filth & nastiness. Also look like some residents lived there & a lady kept pacing the 2nd floors the whole time I was there. I asked for my money back & the receptionist seemed to have a tip on her shoulder & wasn’t trying to give me my refund. I wasn’t going to let my baby sleep no where it uncomfortable & cleanliness is not satisfactory. My family & I ended up leaving & going else where. I do not recommend this place to no one.
Poor Customer service
Poor cleainess
5.0
Could have been better.
Selections boring. No eggs, no real value.
5.0
The staff was very friendly & location central to shopping & restaurants
Our original room was dirty (bathroom & floors). The second room was clean but the door was hard to open/close & the shower head leaked water onto the bathroom floor
5.0
Very good location and reasonable price. Very friendly staff.
Room smelled like smoke.
FAQs
How much does this hotel cost compared to others in Mount Laurel?
The average price for a rental in Mount Laurel is $110 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites Mt Laurel-Philadelphia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn & Suites Mt Laurel-Philadelphia pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Comfort Inn & Suites Mt Laurel-Philadelphia?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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