Mill Falls Resort Collection at the Lake

Incredible - we were upgraded to a suite with beautiful lake view, absolutely stunning! The property was beautiful, the spa was overlooking the lake. The sun rise view in the morning was absolutely amazing!

Nothing! I loved everything.

Grounds are beautiful. Gardens all kept well and similar feel. Great restaurant -- Town Docks. Looks deceiving but the food is quality! Enjoyed walking between the areas of the property and sitting various locations to enjoy the view of the lake.

The cleanliness of the room was not great. A few dead flies and no one came to clean the third night. Not up to the same standards as the rest of the property.

The property was stunning and the suite we had was spectacular. Beautifully appointed and gorgeous views of the lake. Plus a private porch with rocking chairs. It was all perfect

Because of a laundry issue, we couldn’t get into our room until 45 mins after check in. The front desk staff was swamped and frustrated. One employee took initiative and inspected our room himself to move things along. The TV and two lights in the room and on the porch never worked. We were compensated at checkout. There needs to be an outdoor foot shower at least so going from lake to pool is easier and cleaner. It took several calls over two days to get our room service dishes removed from the hallway. They seemed a bit short staffed. Front desk employees could have been much friendlier.

Check in for Palmer House at Church Landing is inconvenient. Toilet was not functioning in the room and we had trouble getting someone to come and look and repair the problem.