Great breakfast and staff

Bed was super uncomfortable. Did not give very good support and felt like you were sleeping on a thin piece of foam and springs.

location….

the toilet ran non stop unless I took it apart…bed was worse than sleeping in my truck seat…..absolutely will be contacting corporate. when I told the lady a check out she couldn’t have had worse customer service or care.

quiet neighborhood, places for eat and drink very close

did not like the short pillows

The facility is beautiful. It was clean and the staff was very friendly and helpful. Room was spacious.

Beds did not live up to the rest of the hotel. Breakfast seemed lacking, but we were fairly late so that could be why. We have stayed here before and the breakfast was good, so could easily be just a bad day.

The breakfast was ok

The pool was closed, the room was dirty. Not alot of room in the hotel room.

clean

pool closed

Good price but you only get what u pay for.

Luke warm food. Nobody was keeping breaker area clean. For example - waffle syrup on floor and also in elevator. No housekeeping service. Smell of weed / pot drifting in from adjacent rooms

it was very clean and comfortable

Staff was friendly and breakfast was also

No pool/hot tub

Friendly staff

Water damage on walls near windows Definitely needs an update.

Well the only thing that I looked forward to was the breakfast.

First they could not help me in cancellation after a late check in or give me a bigger room I was not expecting that kind of room they should have better advertisement. The hospitality sucked very rude and just out rite rude even the nite crew. Not very friendly and the whole thing was a waste of trip. And there pool was under maintenance they should put that on the ad. All together it sucked

Day staff very friendly and helpful;. Breakfast ok, but person did an excellent job refilling etc.

I had reserved a room that has the king bed with the French doors per the website pictures etc. Being that we have stayed before and had some issues with rooms, I called right after I made my appt. to verify that I had the right room and was told yes. Checked in on Saturday and the room was not the same room as I reserved and called about. Went downstairs to change and told they had no openings, and they have that issue all the time. I get that, but not my fault and I even called to verify I booked the room I wanted. I ended up having to rent another room and I AM NOT HAPPY about that. I will say also our garbage was not emptied under kitchen sink and I opened it up as we could smell something in the room that was raunchy, and it was the garbage with baby diapers in it etc. The garbage did not have a bag in it (or fell into garbage) and so I brought it downstairs that night and the front desk clerk handed me 2 garbage bags and then walked away. I was like, "Sir, I am not going to be the one to empty this as this is gross and not my problem," he looked at me and then grabbed it and emptied it out and then just set it a little hard on the counter. I then proceeded to put the bag in since he could not do it and went back to my room. Unacceptable, Due to the issues with him and the fact I had to pay for another hotel room when I had called and verified that I had the king suite with the French doors and then come and find out, no and it was sold out. I will probably choose to look at another hotel in that area over Thanksgiving area.

we stay there like once a month the last two or three times we’ve been there a TV in my room doesn’t work