The Carlton Hotel, Atascadero Paso Robles, a Tribute Portfolio Hotel

Great vintage hotel, and location

The room heat was out and we were VERY cold all night. Hoping for a future comp room to compensate.

It’s recently renovated, located in the heart of Atascadero and has a fabulous bakery on site

This wasn’t our first time at the property and in the past we always stayed on the second floor, where rooms seem bigger. We didn’t have so much of an issues with our third floor room size which was smaller, but with the fact that housekeeping room was directly next to ours and the cleaning ladies were incredibly loud from 8 am till 5pm

I like the room.

Nice and big.

The hotel’s exterior and interior rooms are very pretty with a lot of decorative touches. The neighborhood was an easy walking area and there was coffee places right nearby. The people who worked at the desk tried to help and reassure us regarding some of the issues we encountered, although there wasn’t much that they could do.

There were quite a few mechanical glitches occurring, the first one being the only elevator taking us to our room on the third floor made a horrible scraping sound as it reached the upper floor. The people at the desk explained that they were aware of the problem but that a repair would be happening at some future time. Once inside the beautiful room we learned that the hotel was aware the heating and air conditioning didn’t work and we were feeling chilly, hoping to warm up the room. Once again, the people at the desk apologized and explained that it wasn’t working and they were awaiting parts for repair. Finally, the jet tub in the bathroom had no available soap nearby and the jets barely pumped water through it. This experience was disappointing to us because we wanted to love the hotel since the beds were comfortable, the room and its views were pretty, and the people at front desk were nice people.