Sleep Inn & Suites
About this hotel
Located in Newport News, this lovely hotel for $56 per night is a great option for your next break. Welcome to the contemporary Sleep Inn & Suites® hotel in Newport News, VA.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Newport News, VA
Reviews
2.2/5.0
Average(1,472 Reviews)
100% verified reviews
1.0
One of the worst hotels in Newport News Virginia,
Doors don’t lock, and the staff keeps opening my door with a key even with the no disturbing sign on the door , then Apologized saying they ain’t know , after they just opened it hours ago and we argued about it …. Another thing extra fees. Talking about some 10$ for a “hotel” fee .. breakfast terrible they only have cereal and 1 waffle machine but no waffle mix they bring it out at 9 even though breakfast start at 6 . Just down right terrible DONT COME HERE!!!
1.0
Nothing but pool
Everything dirty and water was cold in shower
1.0
The desk clerk was nice: respectful & courteous.
The clerk, Ed, was very nice. I had driven for 9 hrs, was exhausted & hungry.
The facility was in horrible condition inside. It should not be allowed to be opened. Elevator was not working. I saw 3 different rooms before I settled in the last one. Rooms 120,122,101 in that order. The carpet in the hallway is filthy. Room 120 bed sheets were stained and a chair & carpet were filthy. Room 122 was just as bad. Filthy torn carpet in various places, filthy & stained chair. The fridge didn't work. Room 101 to which I supposedly was upgraded was not in much better condition. All previously mentioned including cigarette burns in blanket, cracked sink in bathroom and part of wall is coming apart. Tried to contact booking.com as I had prepaid and was kept on perpetual hold. Managed to get them on the phone next day. Wasted my time.
I have more photos that couldn't upload. Photos not necessarily for title underneath.
Condemn the place.
9.0
how the staff gave you time to be to yourself. nobody knocks on your door every hour of the day. they dont bother you and i like that
the wash clothes werent as clean, and the shower wasnt as hot, but other than that it was a calm and cool stay from MY personal experience
2.0
Staff was friendly
I was locked out of my room and they couldn't open the door until the next day. So we had nothing. My anxiety was through the roof because there was an altercation that happened in the room across from us which ended up with someone being murder so the police was everywhere. My son was murder a month before so I couldn't get to my medication to relax my nerves being that it was locked in the other room and there was nothing staff could do. Manger told me with everything going on they would give me my money back and I still haven't received that. The room we got moved to looked like nobody cleaned it. There was hair in the bathroom shower, tissue on the floor, just things everywhere.
5.0
The POOL
The manager harassing, following and watching my family like we were criminals. On top of my deposit being taken due to a food stain on the sheet
Sonya was ruin yelling in my face accusing me of saying something bad about her mother when the statement was never made. Waited all day for the owner to receive my deposit and still no one. Just Sonya being ruin and unconcerned with the issue at hand
10.0
The POOL!!!!!! THE ROOMS LOOK GREAT N ARE COMFORTABLE
I was comfortable being followed and watched by staff for whatever reason. I don't know what the issue was with the lady from the front desk. But she made us feel really uncomfortable bothering our visitor. A family member who had come to visit. N questioning my child about things which again is NOT ok
4.0
It was quiet for the most part.
Hall had a smell… carpets need to be shampooed. And the Indian or Guyanese lady at the front desk u Is so rude..
1.0
Do not stay here ! Mad roaches! Burn holes! Stains on blankets. Mold. Smell. Rugs are not vacuumed. Rips in lamp shades! No sheet on a bed! No shower in a bathroom! They don't state u only have 30 mins from when you book the room to check it out to see if u want to keep it!!! Horrible service! Good luck if booked through booking.com or priceline.com getting your money back! Didn't even stay here that night due to not wanting to bring roaches back to my house in my belongings! Don't not look like picture at all. Owners don't email you back or booking.com nor will answer the call from booking.com. I was right there and it wasn't ringing but they're number is going thru smh must of blocked them because do many complaints they are stealing people money! And I booked 3 rooms and only wanted 2 booked a 3 Rd to make sure the second was secure because when I called manager siad she don't see it, figuring they would accommodate me seeing I only needed 2* rooms. After all this I called next day tryin to talk to manager and hangs up in my face !!! Just rude as ever! Also a guy passed away in there as well the same day I came. My mom is 64 w emphysema and COPD. My daughter and I suffer from asthma and my best friend and her kids are allergic to mold!!! But no one cares and I'm beat outta 300$$$$!!!!
Everything
3.0
no breakfast
the bath tub was dirty have to clean the shower my self
1.0
I liked absolutely nothing and I’m still waiting on my refund
I didn’t like that I called 2 days in advance about the pool and was told that it would be available for my booking date and it wasn’t open when I arrived to check in very disappointed and so was my daughter it was for her birthday.
1.0
It was fairly cheap.
The pool, breakfast, and fitness room were all closed. Even though it was advertised as open. It smelled very musty and the drawers in the room were filthy. It has a microwave that didn't work and they refused to switch it out for me.
Additionally the staff was very rude and unhelpful.
The front desk people were mocking me to my face because I dared to ask for another of of toilet paper for my nine day stay.
1.0
Absolutely nothing!!! The hotel was nothing as described online, it was filthy from the hallways to the room. The elevator didn't work, it smelled horrible, cigarette burns and blood stained sheets on the bed, mildew and peeling wallpaper on the walls and list goes on and on. I am emailing now to get a refund immediately, I checked out 15 minutes after checking in!
Absolutely nothing!!! The hotel was nothing as described online, it was filthy from the hallways to the room. The elevator didn't work, it smelled horrible, cigarette burns and blood stained sheets on the bed, mildew and peeling wallpaper on the walls and list goes on and on. I am emailing now to get a refund immediately, I checked out 15 minutes after checking in!
1.0
nothing absolutely disgusting
everything please don’t waste your money and I need a health department to visit this hotel .
1.0
nothing
carpet was dirty and hotel hand a bad order
6.0
Locati
O
5.0
It was handicapped accible I was greated by a nice man he took very good care of me . because I'm homeless my daughter them put out
I called up front to see did someone pay for another night and he got nasty with me
1.0
The location that's it.
Smells like cat litter box, roach crawling on the wall, food left in the microwave from previous guest, no filters in the AC/Heater unit, poor service.
4.0
The location-parking lot had plenty of lights at night. The room was a good size-bath room was clean-bed was comfortable.
Staff wasn't friendly-nobody spoke or made eye contact with you. My room was not vacuumed had corn chips on floor when I got there.Over all didn't feel comfortable with other things going on and people hanging around the facility.
1.0
I was supposed to be contacted about a change of date and. Was never contacted
7.0
close to everywhere I wanted to go
nothing
2.0
pretty much nothing
it was not clean at all. it had a nasty smell in the hallway.
the ac was leaking water on the floor that left a nasty
smell in the room.
FAQs
How much does this hotel cost compared to others in Newport News?
The average price for a rental in Newport News is $106 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sleep Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sleep Inn & Suites. Enjoy the water!
Is Sleep Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sleep Inn & Suites?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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