Comfort Inn Roanoke Civic Center
About this inn
Situated in Roanoke, this charming inn for $104 per night is a fantastic choice for your next break. Roanoke Regional Airport is 10 minutes’ drive from this hotel. It offers an outdoor pool, free passes to a fitness centre and a flat-screen cable TV with HBO in every room.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Roanoke, VA
Reviews
4.1/5.0
Excellent(785 Reviews)
100% verified reviews
8.0
Decent breakfast selection, friendly staff, large comfortable room. A pleasant 20 minute walk into downtown Roanoke along traffic free green way.
Not as good value as other chain motels
7.0
The room was very clean
The bed was a bit hard for me and I had a handicap room with a roll in shower. The problem was the drain in the shower was reset into the floor and I rolled my ankle trying to stand to shower.
6.0
Location
Said it was 100% smoke free, it was NOT! Air freshener was sprayed all in the room to try to cover up the smoke smell! It smelled horrible!
7.0
It’s a quick drive to downtown with free parking. Breakfast was way better than I expected (waffles, sausage, bagels, toast, cereal,eggs even - just don’t try to drink the coffee or juice). The pool was across the parking lot and decently sized. The front desk ladies were nice.
The hotel halls smell like cigarettes, badly. Bed is super uncomfortable. We had a large fridge that didn’t work so our food spoiled overnight. Groups were at the pool drinking, smoking (while swimming?) and being overall rowdy and inconsiderate. I wouldn’t bring my family here. If I was staying more than one night in Roanoke, I would have checked out and and ran to somewhere else, but it’s a safe enough place to get some sleep if you’re stopping in for a night.
10.0
Very good
I liked everything thing about no complaints here
10.0
Proximity to the Miss Virginia Pageant activities. Clean rooms, comfortable beds, quiet
Nothing
1.0
I booked this hotel by error. Weare traveling south and thought i was in this hotel and was actually 2 hours further south, we were to exhausted to turn around and drive backwards 2 hours Yes 100% my mistake, however when reaching out to try to work out a possible refund or at least a credit on a future stay as we will be driving back north in a week we received no call back or email. I called and spoke to a receptionist and was told her manager was in a meeting and would call me back...never did.
I did however receive a text the next morning after our supposed stay asking how our night was
..and this here request asking me to rate the company. Luke we stayed there...which tells me they must pay zero attention to who actually checks in or not as long as the bill is paid. Poor customer service.
Peggy DAngiolillo
352-467-2898
This questionnaire received all poor marks, how can I give you better when we did not stay the night.
8.0
The room I had was more comfortable than I had expected for it to be. It was very clean and neat, the air conditioning system was amazing, bed and pillows were comfortable(would have liked a little more firmer)....The breakfast options were good as well.
9.0
The breakfast was very good and the employees were very friendly! We also like the front desk employee that checked us in.
I really don’t have any complaints about anything! Would certainly stay there again!
8.0
Very clean and great staff!
The neighborhood
8.0
The location was convenient to Roanoke College and downtown Roanoke. The room was clean. The parking was sufficient. The staff was very professional and went out of way to offer help when they saw a need. The breakfast room/buffet area was clean, well managed, well stocked. The water pressure was excellent. The pre-check in communication was excellent as was the check-in experience.
People had definitely smoked/were definitely smoking tobacco cigarettes/weed in the hotel. I really struggled with smoke smell in room-- had to literally cover my head with my blanket when trying to sleep in order to get away from the smell. Other family members were in an adjacent room and did not have that problem. I didn't complain because these days people are nuts, and I didn't want to risk any retaliation. I had the same concern for the hotel staff. Sad, but true. The hotel was adjacent to a rougher area-- some in my party were concerned about our cars being broken into, etc., but really there was no problem in this regard at all.
8.0
Usual Comfort Inn facilities except it was a handicap room. Breakfast was fine. The staff allowed an early heck-in as the room was ready.
Small issues really, maintenance can address easily. Water in commode too high. I had to fiddle to get the shower head adjusted to spray in the right direction steadily. Room too small for 3 persons traveling for a month (not enough adequate room for luggage.
10.0
Comfortable and clean with a good location
all fine
8.0
close to downtown. Parking on the premises. Free breakfast.
Hard to regulate the room temperature. Breakfast was okay, although there was no fruit.
2.0
Nothing, they had bedbugs!
Comfort Inn Civic Center, Roanoke, VA has bedbugs. They assigned me the first room, the fridge was not working. Had to change rooms after a twelve-hour flight, and I was playing musical chairs trying to find me another room. The Second room had BEDBUGS. See attached photos. I was moved to a 3rd room, but I had to sleep in the desk chair, I didn't trust the place. The manager refused to give me my money back, and She refused to give her name. Cleaning was not good, they are not changing pillow cases nor sheets daily by housekeeping. They hit you with a $25 coincidental fee, but you have to use a different Credit Card.
10.0
breakfast
9.0
The location was nice. The view outside my window was beautiful.
Friendlier front desk employees.
1.0
I was bitten by bedbugs
6.0
location
It was old and dated and my room had a smell in it when I arrived
8.0
BREAKFAST WAS GOOD ROOMS CLEAN QUIET CONVIENENT
tHE PRICE WAS NOT WHAT i WAS TOLD OR WHAT WAS ON MY RECEIPT IT STILL NEEDS TO BE FIXED WAS NOT TOLD AT CHECK IN THAT THEY ALSO WOULD BE HOLDING 25 DOLLARS THAT WOULD BE GIVING BACK TO ME BUT SHOULD AT LEAST TELL US ABOUT IT
FAQs
How much does this inn cost compared to others in Roanoke?
The average price for a rental in Roanoke is $104 per night. This rental is $0 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Comfort Inn Roanoke Civic Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
Yes, a swimming pool is available for use at Comfort Inn Roanoke Civic Center. Enjoy the water!
Is Comfort Inn Roanoke Civic Center pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn Roanoke Civic Center?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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