Residence Inn by Marriott Boston Logan Airport/Chelsea
About this hotel
Nestled in Chelsea, this lovely hotel for $96 per night is a fantastic choice for your next break. Located 6 km north of Boston, this Chelsea hotel is a 10-minute drive from Logan International Airport. Guests staying at the hotel can enjoy the convenience of an in-room kitchen complete with a stove top, dishwasher and kitchenware.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Chelsea, MA
Reviews
4.1/5.0
Excellent(179 Reviews)
100% verified reviews
10.0
The cleanliness of the room
The fact that I had to pay for parking
1.0
My stay at this hotel was disappointing on several fronts. Not only was the pool left uncleaned for three days, but the constant noise from trains disrupted my nights, and the breakfast options were limited, lacking fruits, cheese, potatoes, pastries, and pancakes.
Furthermore, a notable issue was the parking fees. In contrast to the information on the hotel's website, Booking, and my confirmation, I was charged $20 per day instead of the advertised $15. This discrepancy in rates was an unwelcome surprise and adds to my overall disappointment with this establishment.
10.0
The entire hotel was very clean and staff was friendly. It felt very welcoming. There was a Coffee Station and it had several other drink options, not just coffee. I enjoyed the oatmeal at breakfast.
The sofa bed was uncomfortable but that's almost expected. There was only a set of sheets and one very flat pillow provided for it though, no blanket. The suite was smaller than I expected.
7.0
Very clean; good breakfast; close to airport yet off the beaten path.
Beware of the train noise nearby.
6.0
Good breakfast, close to airport and free shuttle.
First of all, we were 3 people and the room only had towels.And housekeeping never clean our room.I told the front desk and they claimed that they were short in staff.We had to ask for towels all 3 days.I forgot to mention that the safe was not working.
9.0
Suites
7.0
The rooms are nice and spacious. Lobby is comfortable. Breakfast was decent, although using real eggs for the scramble would be an improvement. All day coffee bar was a nice touch. Beds were very comfortable.
We weren't told that it wasn't possible to have rooms with two beds instead of just one king, which wasn't ideal for our party, and they didn't clean our rooms once while we were there, which is disgraceful.
10.0
Great room, amazing staff and breakfast
Pool was good for kids but not adults, gym could use some real weight machines.
1.0
nothing
the property rudely wouldn’t allow me to change my payment method. It was our wedding night and they gave us a very hard time. They wouldn’t allow us to check in unless we used the payment method on file. I’ve never experienced this before using Booking.com and was disappointed in the customer service. Especially because it was our wedding night.
10.0
My stay was very nice. Facility was good. Breakfast was very nice. Market basket was very near and had all the things needed for stay.
All good.
10.0
I loved the room space and that the room had a full size fridge.
I wish the kitchen had a pair of scissors.
9.0
Location near airport was perfect for catching my red eye flight. Parking and check-in was simple. Kitchen facilities, the layout and high ceilings made room very attractive, comfortable and practical-seemed like a studio apartment. Arrived late and left early, wished I could’ve stayed longer for price/value.
2.0
The lobby was very modern, and breakfast was good
The receptionist was rude and treated us worse than other guests. He also had a noticeable stain on his shirt. The phone was broken, the bathroom door didn’t lock. The listing for the hotel on Booking.com lists TWO sofa beds but the room only had one, and when we brought this up to the receptionist he said “The listing is correct, you just misread it.”
Worse, the sofa bed we did have was broken and we weren’t informed of this. I hurt my back trying to pull out the bed. A maintenance worker later told us that the hotel was aware of this issue and that there was a note not to rent that room out to more than 2 people; we had 4 people on our reservation. We were told we’d be moved to a different room, but when we showed up to the front desk later that day they didn’t even know and didn’t have another room ready for us. The room they moved us to was dirty, the bathroom door didn’t work properly, and the wall was stained with an unknown substance and broken in places.
I worked in hotels for many years, and I know that this is not quality service.
9.0
no cribs available
10.0
Hotel was great staff was super friendly
There was nothing I didn't like
10.0
very nice
I wasn’t expecting to pay for parking
9.0
Good breakfast
No fan in washing room
7.0
pool could have been cleaner
location
10.0
Everything went well. Breakfast exceeded my expectation.
The heat temperatur in the room was extremely high and couldn't be diminished
4.0
1. New modern room.
2. Large comfortable bed.
3. Near to few shopping outlets ie TJ Maxx.
4. Ample parking space.
5. Less crowded area.
6. Large bathroom.
1. Near to railroad. Noisy train sounds and horns almost every hour.
2. Less friendly staff at reception.
3. We booked for 4 pax. But, only 3 towels were available.
4. Similarly, the tea and coffee set fell short for only 2 persons.
5. We requested room service to make up the sofa bed. But, was told that the hotel does not provide such service. We were told that guests have to do the sofa bed by themselves. Felt being cheated because the room was advertised and priced for 4 pax. In the end, we had to ask for extra pillows, blankets, towels and do the sofa bed on our own. Disappointing.
6. Room has no bottled water.
8.0
Room was quiet
Lots of kids screaming in lobby running back and forth from pool to bar where their parents were.
In room bathroom needs some tlc. Vanity looked rough and ceiling paper was bubbling- no obvious way to turn on fan.
View - just looked at other hotels
6.0
Good location just 2 minutes from Chelsea station. Free parking onsite and friendly, helpful staff.
Spacious room with full kitchen facilities, comfy bed, decent shower.
Breakfast was ok, enough choice and regularly replenished.
Breakfast room was too small for the number of people trying to get food. Bagels were tough and biscuits were still frozen in the middle.
We asked for a cot for our one year old son and were given a flimsy 'pack n play' which was lumpy and unsuitable to sleep in. Only 2 high chairs were available in the breakfast room/bar, one of which had broken straps.
The noise from the road and trainline was terrible. The ceilings need better insulation as the noise from above was very loud too.
The pool was very small and the acrid smell of chlorine put us off using it.
Rooms are cleaned less frequently than previously, which is ok, but the dishwasher contained dirty crockery.
FAQs
How much does this hotel cost compared to others in Chelsea?
The average price for a rental in Chelsea is $194 per night. This rental is $98 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn by Marriott Boston Logan Airport/Chelsea. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn by Marriott Boston Logan Airport/Chelsea. Enjoy the water!
Is Residence Inn by Marriott Boston Logan Airport/Chelsea pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn by Marriott Boston Logan Airport/Chelsea?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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