Holiday Inn Express Seguin by IHG

The room was ok but the room was too small for a 2 bed queen

The room was to small

The quiet area and great customer service.

Stains on the sheets and sofa

Very clean and the staff was so great

I have no complaints

The breakfast was very good; good variety of foods, the food was warm/hot/cold as required. The food area was clean, well organized and well stocked. I would rate the breakfast food area very good. The coffee was excellent. Our room, 419, was nice. Plenty of amenities, clean, the bed was comfortable, the pillows were terrible. The room was average.

We arrived Friday just after noon. The girl at the reception desk was busy in a personal conversation with guests waiting. The lobby wasn’t clean and the breakfast seating area wasn’t clean. Saturday morning I came down to breakfast, the lobby still wasn’t clean and several of the tables were dirty (food and cups, etc.) the floor had food and napkins on it. Sad part is, there were two or three employees sitting around by the kitchen area on their phones or talking. The area stayed dirty, same spilled food/coffee until 10:30. In our room, 419, the bathroom sink faucet is loose and moves around when you attempt to use it. The USB plugs (for phone chargers) were all broken except one, where people have jammed plugs, etc. into them.