Quality Inn & Suites Airport West
About this hotel
Located in Salt Lake City, this lovely hotel for $60 per night is a fantastic choice for your next break. The Quality Inn & SuitesT hotel is two miles from Salt Lake City International Airport and offers free airport transportation to its guests. Downtown Salt Lake City and its many attractions are just minutes away.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Salt Lake City, UT
Reviews
3.6/5.0
Good(902 Reviews)
100% verified reviews
1.0
Nothing
Rudest front desk, I go to check in and there was a sign that said back in 10 minutes. When I made my reservation it was for a night and a park and ride. I specifically called the location direct to make sure that was correct, I was told yes, I said I need to be at the airport at 4 am, do you run that early, I was told yes. When I get there I was told they would shuttle, but I could not leave my car there. I told the very rude clerk, that I was told that I could, other than stand there and stare at me, she offered no solution, no apologies for the wrong information I received from one of there employees. That left me scrambling on what to do with my car. Worse customer service. Pay a little extra and go down the road to get good service, cleaner, nice friendly at the Doubletree.
6.0
I liked the beds, they were comfortable. And the check in/check out times were reasonable
The hairdryer in my room didn’t work. Housekeeping tried to enter my room while I was asleep which was awkward.
7.0
Bed was comfortable. Room was clean.
All was ok for the 1 night stay. Airport noise most of the night.
3.0
The only good thing about this property was their staff member “Ismael”. He was understanding and polite about my feedback in the morning then really helped several times on the phone when I thought I had misplaced my jacket. Great service & again Thank You!
Staff prior to changeover for the night shift were underwhelming, poor handling of bus pickup.
Hard to give the short location to the airport a positive with a long wait & rude driver. Great welcome to the USA.
The ONLY part of the common areas or room that felt remotely clean was the bathroom. Room had disgusting damp smell, that went nicely with filthy carpet in hallway & room. Luggage cart’s dirty & in need of maintenance.
I did let reception know that night about the smell and checked they had passed the room feedback to the morning staff. Another review mentions “junkies” that was dismissed by the property.
I can’t make the same assumption but after what I saw in the hallway & in the parking lot I encouraged them to review their cameras in the morning.
It’s been a long time since ie’v felt unsafe in a hotel anywhere let alone the USA.
10.0
Breakfast was a nice surprise, nicer than I expected. Check-in and out was very quick and nice.
The TV was on when I first walked in and the room. No big complaints, very nice. It would have been nice to have bottled water to make the coffee rather than tap water. All of the hotels I stay at in Europe have bottled water to make coffee and tea.
4.0
Location
Was not clean...at all :(
7.0
the room was very spacious
room is showing it age - the bathroom door had water damage and would not shut without a lot of force, waking occupants up in the night when someone used the toilet. The main door lock took several pushes to latch. Unfortunately, we didn't realize this until we returned from dinner finding the room open.
7.0
L’emplacement
3 nights in a hotel without any cleaning of the room; never seen this .
2.0
The main reasons I picked the quality inn was the proximity to the airport, and the swimming pool. When I asked about the pool during check in, the child working at the counter informed me that "it's being remodeled I think?" Also the entire floor reeked of Lysol.
4.0
Reasonable price.
Toilet kept clogging up and I had to go to the front desk to get a plunger and unclog it myself.
Shower head was broken
Staff was unconcerned and indifferent
9.0
Breakfast good, location what we wanted.
7.0
great location and friendly staff!
8.0
24 hour gas station next door and a free 24/7 airport shuttle (call the hotel for pick up)
5.0
Doors were open, even though there was a major blackout.
Unfortunately, a storm nocked out all power and power was not restored until very late. No HVAC, TV, Refrigerator, Microwave or Wi-Fi.
7.0
Overall, the accommodations were good. The manager was helpful, especially knowing that I arrived in the middle of the night after an extremely long flight delay.
The rugs!! They were dirty and there was some sort of extremely allergenic agent within--stronger at the entrance but still present in the room. I noticed that even the night clerk and the manager had symptoms consistent with allergy.
8.0
getting an 11 week old GSD in and settled at 11pm
no eats around
9.0
proximity to the airport
not many places to eat around
8.0
clearly, it’s an older property; but it’s had some upgrades, was clean and comfortable. the staff was very helpful and courteous. The full breakfast was a surprise and nicely done.
the shower made me nervous. I think a grab bar would be a small way to ensure safety. anyone can slip in a tub or shower.
5.0
Looking a little tired.
1.0
The code of conduct at this motel is the worst I've ever seen!
8.0
Great location especially if you are going to or coming from the airport and/or getting onto I80!
It was clean, friendly staff and the breakfast selection was pretty good too.
There were only 2 floors and we were on the 2nd however it sounded like an elephant was above us most the night stomping around. And just FYI there’s no fast food close by besides gas stations. But no real negative comments on the property
7.0
Fairly close to the airport with a shuttle.
the staff had a bit of an attitude
1.0
Nothing. There was nothing I liked about this hotel. The staff did not try to help.
My flight was very delayed and I was tired, made a mistake with the date for my booking, booked it one day off. I called the motel about an hour later when I realized the mistake and they would not refund me. I should not have had to pay $87 for a small mistake of this nature. Ended up getting charged for a room the next night that I didn't use.
9.0
Quality Inn has always provided quality rooms at affordable prices. I really like the size and quality of the room, which includes all the required amenities. I will keep coming back.
Everything was good, may be some boiled eggs for breakfast would be a great addition.
7.0
The bed was very comfortable. The linens were clean.
We put four cans of coke and one Atkins drink in fridge. They froze, and one of the cans exploded in the fridge. I checked the temperature of the fridge. It was at 3 and the highest number was 10 I think. Anyhow, I cleaned out the fridge the best I could. I showed the front desk guy and he didn"t seem too upset. He just looked and mumbled something about housekeeping would take care of it. He failed to say thank you for cleaning it out. I was a bit miffed at his response or raather his failure to respond. Hope the next traveler doesn't get room 121 and put food or beverages in the fridge and have the same experience!
10.0
nice and quiet area
nothing wrong with it
FAQs
How much does this hotel cost compared to others in Salt Lake City?
The average price for a rental in Salt Lake City is $130 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Airport West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites Airport West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites Airport West?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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