Quality Inn & Suites Hanes Mall
About this hotel
Situated in Winston-Salem, this charming hotel for $68 per night is a fantastic option for your next break. Located in Winston-Salem, North Carolina, this hotel features spacious meeting and banquet facilities as well as a seasonal outdoor swimming pool. Free Wi-Fi and coffee-making facilities are available in every room.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Map of Winston-Salem, NC
Reviews
3.3/5.0
Average(599 Reviews)
100% verified reviews
1.0
Nothing they got bedbugs
I suggest nobody to go here in a charge $100 deposit and they have big bedbugs everywhere
10.0
Everything but parking my husband is a trucker and it was almost impossible to get the truck and trailer in the lot and out. Over all stay was awesome thank quality for your quality customer service.
Tractor trailer access
7.0
Location, beds, and price
Staff, shower needed to be drained, and motel (not hotel)
6.0
Bed and pillows we’re comfortable.
8.0
Proximité
Côté labyrinthe
6.0
Customer service
It’s not that clean
10.0
Great Value, quiet and convenient location. Front desk staff is always a pleasure to see. Always professional and efficient and super friendly and helpful. Always am greeted with a smile.
5.0
The room didn’t smell good and the bathroom walls had stuff on it
10.0
Very good be quiet missing comfortable bed
1.0
Did not eat after finding black mold is bathroom we made an exit as quick as we could. Room was not cleaned. First room the door scan did not work so they moved us to a different room. Charged an extra charge of 10.00 for nonsmoking room. Reviews and pictures did not match the actual place. Would never stay here again. Would expect a partial refund since the room smelled of smoke and mildew
Cleanliness of room was a 1. With the presence of black mold should have made the room not available for use
4.0
Room was clean and was stocked as it should be
When reserving room online, check in time was chosen to be 2-3 pm, on arrival, staff said "cannot check in until 4pm" .
Was charged $100 deposit, only to be told 2-5 days to receive back to my account, ( my bank's fault). Was told originally money would not be deducted. Never had that happen before. Didn't like waiting for 2 hours to check in. Called motel about deposit, had rude desk person. Breakfast was a joke. Would not stay here again.
8.0
Check in is always smooth. Staff is always very professional and attentive.
7.0
Fine for a couple of night’s touring Winston salem. Nothing extravagant.
6.0
Breakfast, location, bed
Cleanliness could have been a little better
5.0
breakfast
nomany fruit choices
no vegan options
so much plastics you are killing my planet
room
no enough plugs
5.0
It wasn't too noisy. Front desk clek was very nice.
A bird got into my room.
6.0
It was ok
2.0
nothing
prices are way too high
4.0
The Bed was comfortable.
I was given a room that wasn’t cleaned at first and had to request a new one. I was given a clean room but it was missing things such as a fridge. Room was in a sort of disarray, things where broken and in poor condition.
9.0
The breakfast was awesome. My problem is that the person who worked in the breakfast area would not turn the lights on so it was pretty dark. When you're not familiar with things are it's kind of hard to find where things are. My opinion is the person working there should always have the lights on and people shouldn't have to ask him. The guy at the front desk on one day lectured me about how he (or the hotel) would prefer that I go to booking.com so that he could do other things for which he gets paid for. The next day he was extremely polite.
Need lights put on in the breakfast area.
4.0
room
Restaurant was advertised within hotel- when we arrived found out it was closed- That was a bonus for us picking this hotel
4.0
It was nice for the price.
The front desk staff during my stay were absolutely lovely and I had zero complaints they helped me with all of my concerns with a smile on her face. However, and I will admit first this is entirely my fault for leaving behind my property and no one else’s, I called the day after I left because I realized I left one of my devices and a game cartage behind in one of the drawers by the bed and was told since someone else already booked the room and they apparently don’t clean the drawers it was never discovered and the people staying in the room got a free Nintendo switch and almost completed Breath of the Wild game.
9.0
The lights were not on in the breakfast area. And I do not understand why they think people are supposed to walk around in the dark and find their food.
10.0
clean facility and friendly staff
limited parking in the back
9.0
location
loved it
2.0
the bed was comfortable
had roaches
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $110 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Hanes Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites Hanes Mall. Enjoy the water!
Is Quality Inn & Suites Hanes Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites Hanes Mall?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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