Extended Stay America Suites - Houston - Westchase - Richmond
About this hotel
This Extended Stay America - Houston - Westchase - Richmond is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Houston, TX
Hotel in Houston, TX
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
2.6/5.0
Average(192 Reviews)
100% verified reviews
1.0
I liked nothing about the hotel stay.
Thr room, staff, and overall area
1.0
old nasty ghetto
nothing at all
8.0
P I like the staff the location the rooms the quietness
The cleaning service
7.0
The breakfast ok but the location is very good it around of shopping area which is a plus
The cleaning can be better
1.0
I showed up after booking it through booking and it said pet friendly when I arrived it wasn't pet friendly but there was drug dealers and prostitutes running around and they canceled it the front desk attendant canceled my order and then still tried to charge me
Website said it was pet friendly but in fact they are not pet friendly there was drug dealers and Drug heads and prostitutes running around and but yet they couldn't accept a working man that wanted to go to sleep with his dog
1.0
Nothing. I decided not to stay in this hotel and used Hotel Tonight to flee the place for my safety and health.
The place is chaotic. It is more like a temporary housing. The room had a strong smell to smoke, cannabis and who knows what else. It was dirty and noisy. People yelling everywhere.
2.0
location
pet smells in room, rodents in room
1.0
Absolutely nothing.
Everything...this property is in poor condition. The rooms were smelly, dirty, and roaches in kitchenette, restroom, at door entries. None of us slept, cancelled the 2nd night stay, but have not received my refund that was to received based on management.
1.0
The customer representative was very kind
Poor sanitation...smelled really bad...and there were roaches in both suites that i was charged for. So we only stayed 1 night...but was charged for both.... absolutely un acceptable. Was told i wouldn't be charged for both nights. Overcharging guest for the accomodations.
10.0
OK no
Eggs
10.0
Polite staff
1.0
Nothing
The whole stay
1.0
nothing
everything the smell was horrible the room was horrible
1.0
Nothing
Nothing. It was no pillows in my room . No hot water in my room along with roaches my stay was horrible.
4.0
The breakfast was okay but there were no spoons and forks
Make sure I had new sheets and towels and make sure everything that was suppose to be in the room such ass Accessories and make sure there’s no bugs ( roches ) and make sure everything works in the room
1.0
nothing
• The hotel was not clean. It was total dirty
o Floor in the lobby was sticky and you can see footsteps
o The front desk and tablet to check in was full of finger signs and not disinfected
o In the rooms the carpet was full of dirt stains and was not cleaned for months
o The same for the tiles in the bathroom
o If you walk around in the room / bathroom it feels like walking on honey
o All surfaces of the switches, door handles, tables are also sticky and not disinfected
o Hairs found in the shower
o Bed sheets, towels and dishrag old and with dirt stains
o All chairs with dirt stains
o Huge layer of dust on the fridge
• The room was labeled as non-smoker but the rooms smell totally to cold cigarettes
• Surface of toilet seat de-laminated. Due to this a well cleaning by the stuff was not possible
• Cockroaches in the room.
• In one room “APEX Cockroach bait” found in the bathroom bin
This is dangerous for untrained persons and especially for children
• Smoke detector is beeping
1.0
Nothing
terrible place to stay. stinky. unsafe environment.
1.0
Nothing...
room, bed, are, bugs
1.0
Roaches everywhere weird man walk in around the hotel I was scared to go to my car
Everything
8.0
Price
2.0
it’s close to where we want to go
Please, do not come to this hotel if you have some where else to stay. Its not just dirty, it’s super dirty. The staff was not there for checking out. we waited for 25 minutes, and still… we had to go, we didn’t have all day to wait for her
2.0
The price was good, but that is about all. Location is along the freeway, so the location is convenient but very noisy. To be honest there is not much more to recommend this place. Even though I travel here often, I won't be booking here again.
Local hoodlums were hanging out in the parking lot when I arrived. The desk staff was unhelpful. The 3rd floor had a terrible odor. And as you walk down the hall, dogs are barking loudly from inside guest rooms. Room was not very clean. I never felt safe.
1.0
nothing
everything when I arrived they didn’t have a room for me
FAQs
How much does this hotel cost compared to others in Houston?
The average price for a rental in Houston is $121 per night. This rental is $73 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Houston - Westchase - Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Houston - Westchase - Richmond pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Houston - Westchase - Richmond?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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