Andaz Maui at Wailea Resort - A Concept by Hyatt

Peaceful and relaxing

Plenty of room

Outstanding staff, cleanliness and beautiful views

Nothing

The Andaz was AMAZING. BEST resort I've ever stayed in. The breakfast was fantastic, the included excursions and activities were so fun and I was surprised so many of the were included. The pools were awesome. There were ALWAYS open chaise lounges.The staff was so welcoming. The room was clean, lovely and spacious.

Breakfast was pretty good (regular buffet with scramble, fruits, oatmeal,...) but things like lattes/cappuccinos were charged as extras - given $50 breakfast price tag it's fair to expect this to be included (it's not something like alcoholic drinks). Pools and beach were great - awesome cascading pools, super responsive and helpful staff, free ice cream:) Awesome activities like boat trips to do snorkeling and turtles watching - really enjoyed it. Great location for sure.

AC unit was constantly blowing us in the bed - even after 2 requests to adjust it I was feeling air flow on my face every time in the bed and was afraid to get sick b/c of it. We've a got a pretty big B52 cockroach (~2.5 inches long) in our room on one night and we were waiting 15 mins (during this time this thing was flying around me so I used my phone to fight it back) until staff came to get it. They changed bed cloth and were helpful but afterwards nobody from hotel management checked up on us or offered any help/room change/.... Looks like it's expected issue there but in this case guests should be warned about such possibility and/or some bug nets/screens installed on balcony doors.