The beds were super comfortable, and my son loved the arcade. This a great place if you love to swim and perfect for the kids.

The smell of the bleach in the pool was way to strong and it really hurt my eyes.. And to much running of kids in the mornings.

Food option is limited and average

We loved the swimming and storytime. We loved that there was a refrigerator and the shower felt like a massage.

We would like there be more chairs for eating in the hotel room.

my family have so much fun

everything was fun and amazing i cant say i didn’t like because that was super blast

Swimming was great.

Our room was not ready at 4. We were given some tokens for the arcade but when we are paying as much as we are it is not exceptable our room was not ready. I think we should have gotten a discount on the room. When you say check I is at 4 you should be ready. Especially at the prices you are charging. I work in the service industry and if we are not meeting standards we make it right and make sure the customer will come back and is happy.

We went different area for breakfast

I like a location staff they are welcome

Drunk staff was n restaurant, Lon know on bedroom door broken and show broken.

Room

Price of food in the restaurant

I’m upset because we all caught Covid

Friendly staff and loved the indoor water park

Not enough showers to rinse off, but that's not really a big deal

The water park

The smell is strong

you need to update things like cell phone pug ins . and there are so many thing you need to fix there and up date when we went n a quest a lot of them did not work putt putt golf needs fixing up

Breakfast was good. Slides were fun, lines moved fairly quickly, life guards/staff were excellent.

Haven't received an email with checkout status or what the cost was. I know what's been charged to my card, and when I made my reservation I had a gift card that should have been applied but wasn't. Was supposed to be given $50 off my stay and a breakfast voucher because our room wasn't done and waited in the parking lot for hour and half past check in at 4pm. Front desk staff wasn't very personable or apologetic for our long wait, and when we left I checked in at the front desk to check out and wasn't given a receipt. Was told they would email it. I have yet to receive. There was no option to get the room cleaned (no tag to put on door) We had the pizza, which wasn't very good/ tasteless. Would recommend going out. The ladies in the gift shop and wizard area were very nice and helpful. All in all, the kids had fun and that's what matters the most.

The Tornado Water Slide.

The lines you had to wait in to get to the water slides and climbing all those flights of stairs. Escalators would be an excellent idea!

Cleanliness, water park inside the hotel is very convenient.

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property had lots of activities to do. The workers who do the dance party go above and beyond for those children. they are awesome.

The elevators took absolutely forever and often had long lines.