Hotel in Knoxville, TN
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Just 3 blocks away from the fine dining, local shops and entertainment of downtown Knoxville, this hotel offers traditional southern hospitality with contemporary amenities, including an on-site restaurant and bar. Free WiFi is available.
Amenities
Business facilities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Map of Knoxville, TN
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Location, cleanliness, friendly and helpful staff, comfortable accommodation
Unfortunately, three quarters of the outlets in our room were not functioning. They sent someone up with a small multi outlet (4 plus) to get us by.
Also the water from the shower literally streams thru the shower door opening and creates a huge amount of water on bathroom floor that even the floor mat can’t absorb, extremely high risk for potential slip and fall.
Our room was not tended to/cleaned and we had to inquire three times before they finally sent someone up to complete it. By this time it was after three in the afternoon and we needed to get ready to go out for the evening.
8 / 10Excellent·Oct 2026
Liked location & view as well as black car service
That our room wasn’t ready early like we paid for
10 / 10Outstanding·Oct 2026
The hotel was nice, well located, we used valet parking and it was quick. All of the staff were very friendly. We used the complimentary pick up and drop off to our concert and that was a wonderful perk. Beds were comfortable with adequate pillows and the curtains made the room dark. I would definitely stay again.
If I have to choose something, I’d say I wish the bathroom had two sinks, but that didn’t impact my experience.
5 / 10·Jul 2025
I was clean and comfy.
The “fine dining” restaurant let a man 2 tables over conduct a full-on business Zoom meeting on his laptop during our entire dinner. We were paying almost 300 dollars for a nice dinner so we expected to be able to eat it in peace. The waitress saw that it was disturbing customers but said nothing. We waited about 10 min for the guy to finish thinking he might keep it short. When he continued past then, I got up and politely asked him if he could at least turn down the volume. He very rudely refused. Another customer was also complaining so I asked the waitress to please speak with the guy about finishing up his meeting because it was ruining our dinner. She said there was nothing she could do because he was was a “paying customer”. I ended up going down to the lobby TWICE to get help (the second time I brought video evidence of this egregiously rude FaceTimer)! Finally they sent someone up to ask him to quiet down. By that time our dinner was over and ruined. The waitress apologized but didn’t offer anything to make up for it. A dessert. A free drink perhaps???? I have worked in hospitality. There was a polite way to deal with rude behavior like this. This was a failure of management. I’ll never go back.
$$$$
Top rated by guests
9.2Outstanding
(303 Ratings)
"The hotel was nice, well located, we used valet parking and it was quick. All of the staff were very friendly. We used the complimentary pick up and drop off to our concert and that was a wonderful ..."
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