Hotel in Madison, WI
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Madison, WI
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
Location and cleanliness
9 / 10Outstanding·Apr 2026
Valet parking was wonderful. The staff were kind.
Nothing, it’s a great property.
10 / 10Outstanding·Jan 2026
Room was nice and comfortable. Check in and out was easy.
I’m not crazy about the parking situation. It’s one of those locations you really rather use the valet out of necessity versus convenience.
6 / 10Average·Apr 2026
We had a very frustrating experience during our stay.
Despite having a “Do Not Disturb” sign clearly displayed on both of our rooms (311 and 313), housekeeping still entered and stripped the beds. This was not only a clear invasion of privacy, but it also resulted in a personal item—AirPods that were left in the sheets—going missing.
When I reported the issue to the front desk, there was little urgency or ownership. It took speaking with three different people before anyone meaningfully engaged. I was told the manager, Renatta, would call me directly, but I never received that call. I ultimately spent over an hour at the front desk trying to get assistance while tracking the AirPods, which showed they were still in the hotel.
As I suspected, the AirPods were eventually found in the laundry—but only after I stood there waiting for someone to take action. This entire situation could have been avoided had our “Do Not Disturb” request been respected in the first place.
Additionally, our room was missing basic amenities like shampoo. After three calls and over an hour wait, it was finally delivered—causing us to be late to a family engagement.
Overall, the lack of respect for guest privacy, poor responsiveness, and lack of follow-through from management made this an extremely disappointing stay. This level of service is simply unacceptable.
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Top rated by guests
8.3Excellent
(44 Ratings)
"Location and cleanliness"
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