Excelente localização. Fica bem na porta da estação tubo e do Shopping Estação. Só precisa atravessar a rua para entrar no shoping.

As janelas dos quartos são muito altas: começa a um metro e setenta do chão. E são muito pequenas. Praticamente não tem visão panorâmica

Eu fui muito bem atendida, especialmente, pelo Gilberto da portaria, que foi bem atencioso comigo na chegada e na saída. Além disso, gostei da localização, da cama e do café da manhã.

O café preto poderia ser mais forte e poderia ter cortinas em todas as janelas da acomodação.

Eu tive que cancelar a reserva em cima da hora pois a exposição que eu visitaria foi cancelada. Tanto o Boking e o hotel foram muito atenciosos e não me cobraram por isso.

Sem.

very good

the location was good and the size of the room was nice as well.

the bathroom was not really nice, and I found some larvae in the shower space.

I booked a room for 4 people, but the room had only 2 beds ( 1 queen size, 1 single). I had to pay extra for another bed - Ridiculous.

Spacious rooms for the price, good bathroom.

For some strange reason, they only gave us one thin blanket, causing us to be quite cold the first night until we asked for a better blanket. The mattress was a bit too soft.

Central location.

Very old and worn out facilities, bureaucratic checkin, lack of 1 bed, unprepared and undiscerning check-in attendant in a trivial situation. I made the reservation for 4 people. Upon arrival, I checked in for 4 people, with full payment. In the room there were only 3 beds. Walls with puffy and moldy paint. Old and crumbling wallpaper. Old and uncomfortable furniture, pillows and mattresses. I requested the correction to the reception. After 45 minutes of waiting with no response, I contacted the front desk again. The attendant Manoel said he couldn't do anything and said that the mistake was mine or Booking's. I asked to call the manager. Only then the hotel added 1 bed in the same uncomfortable room. Incompatible price (very high) with such worn out facilities. Similar or slightly higher price, there are much better and cozy hotels. Anyway, impossible to return. I was deceived by the advertisement photos and, when I got there, the receptionist's incompetence was added.

Bed queen size

Nothing

Location only.

The main lobby guy was super rude. We arrived late at the night after a long drive from Florianópolis. it was the January 1st and we didn’t expect things to be closed. we were hungry and we needed help to get something to eat. the front desk didn’t help at all, was rude to us and messed up our room number when the only pizza place we found open returned my call. they didn’t explain anything about the hotel amenities. the room was SUPER dirty, old and crappy.

fair place, cleanliness, friendly staff, recommend as a good place to stay

even facilities not being new, very well maintained

Friendly environment, cleanliness, amazing breakfast

Location Location

The toilet didn't work, the fridge doesn't cool the drinks

Bathroom was small, there was an outlet that was hanging out of the wall.

Easy access to Estação Shopping Mall.

I could not sleep well due to dust mites infestation. In the following morning I asked for another room and explained the situation to the attendant. She handed me a key to the new room in a rude manner, no apologies. When moving to the new room I forgot to take my shaver from the bathroom... Next day, when asking another attendant to look at Lost & Found, I heard that the person in charge was off work and that nobody else could open the Lost & Found box... What? Finally, after another unpleasant sleepless night, I decided to leave the hotel and cancelled my booking as the new room also had mites (apart from noise and not very well cleaned bathroom). Breakfast was disappoint!

The one guy who received me at night, very helpful and friendly.

Everything else, but especially the cleanliness (lack of) and the breakfast, extremely bad.