Nice hotel with a very good location nearest the beach and the tavernas

Even if the hotel doesn't look too big, there are a lot of people. Do not come if you are looking for a "human-size" hotel. People put their towels in the morning to book the sunbeds at the swimming pool so you do not find ANY available sunbeds all day long. If you want an espresso for your breakfast even if your breakfast is included, notice that you will have to pay. Not at all the kind of hotel we are looking for.

Everything. A lovely beach front property with modern rooms. Staff really care about your stay and provide a friendly and professional service. A special shout out to George for his hospitality throughout our stay! Thank you we won’t forget it.

nothing

attent personeel.

veel muggen

Convenient 5 min walk to the town 2 x pools

Nothing

the setting and view are remarkable. breakfast is exceptional. friendly staff are available for assistance whenever you want and can fulfill all your needs.

our room was a little close to the entrance

Breakfast was good but very often difficult to find a table. Hotel too crowded and restaurant too small.

Damp bed linen every day. No documentation in the room. No DO NOT DISTURB tags for the doors. Broken hair drier. Shaver socket inoperative. No tea/coffee facilities in rooms. Shampoo not replenished

Excellent breakfast, the man at the reception was very kind. Clean location ( not only the rooms) but the common spaces and the area around the hotel. Attention to the guest. Top.

All was nice and comfy

Sea view

There was not hot water in our room very often, so we couldn’t even take a shower :( it is not normal for a 4 stars hotel, I guess? Coffee is awful during the breakfast :( but when you ask it in the bar (for extra price), they bring you a very nice cappuccino. Why do they serve such a poor coffee at breakfast?

Good location, nice pool area and restaurant. Staff very friendly.

Rooms very basic, dark and gloomy. Very little lights.

Very friendly staff!!!

The location of the hotel is far away from the airport and the historical sightseeing.

The hotel manager, Angeliki, is very responsive and helpful.

Hotel is clean and tidy, daily housekeeping in the room, fresh towels in the room every day. Nice sea view for extra fee.

Killed one roach in the room and one near pool. Food in the restaurant is not good. Breakfast is ok. To few beds near pool - need to reserve them early. For 2 days AC didn't work but was repaired. Laundry closed due to pandemic. 20 mins walking from the sand beach. At nearby beach water is still - no waves, and a lot of rocks.

Spa run by Erin, the massages were perfect. Garden is beautiful Sea view and surroundings are nice Close to Malia with nice beaches ⛱ This hotel was cheaper than others with breakfast and dinner included. Close to the Heraklion airport (35min by car)

-Check In process, you need to send an email while at the reception to the receptionist your are talking to with booking confirmation. -At the restaurant there are not as many tables as guests so you need to wait for your table most of the times for 10-20 min. There are very nice restaurants in Sisi like Mike's place with regional food and nice nice wine produced by the restaurant. -The food was good but with all the fresh vegetables, cheap olive oil and other regional delicious food, the food served at the hotel restaurant was poor. -There are 2 nice pools, but you will not be able to enjoy it with that many people. - Beer costs 4,2Eur for 0,4, there is a shop near the hotel so it is ok. -We had room 203 on the ground floor with sea view tarrace, the room was OK but not perfectly clean ( I mean you could see big stains on the door and some blood on the wall) and it was close to the kitchen or some prep rooms and we could hear staff yelling at each other several times per day. -You have an info in booking that there is a free 15 min massage but it is only when you buy 45 min session at the SPA. We have been to 2 other hotels in Creta in Chania and Balos with less stars but the quality was better.

Excellent

The location in the small town of Sissi is ideal for those who are looking for a quiet location. The pool area is lovely with pleasant sea views. The staff are friendly and always helpful. On arrival we were unhappy with our room and the receptionist was able to offer us an alternative room immediately.

I was disappointed to find that the hotel was not offering a laundry service 'due to covid'. I had checked the hotel facilities prior to booking as a laundry service was high on my priority list. It would be helpful if the hotel mentioned on their website that they are not currently offering a laundry service, then guests can make up their own mind whether to pack more clothes or choose an alternative hotel. There was very little storage space in the room.

Spent 8 nights at the Martimio Beach Hotel. Very attentive, helpful and welcoming staff. Very good breakfast and dinner selections. Very clean and nice rooms. Appear to have dealt very well with Covid precautions (e.g. covered buffets with individual servers). Supermarkets, shops and restaurants nearby. Will miss the early evening swims in the old port just by the hotel.

The layout of the hotel is brilliant. You get space, not everyone congregates in one area and nothing feels stressful. The staff are extremely friendly and helpful and I also liked some of the entertainment in an evening. I also like that there are 2 pools, a main pool (which is super deep in the deep end) and a kids pool to seperate the splashers from the rest.

I would appreciate more designated no-smoking areas. Next to the main pool and pool bar, people can smoke anywhere which is off putting if you are a non-smoker like myself and my family. There is a no-smoking policy next to the children's pool but a few people smoked there and I don't think the staff knew about the policy there either to enforce it. I would also have liked a little more variation in the food or focus on local cuisines however, I do understand there is probably a requirement to feed the masses and you can't please everyone all of the time.