Emerald Hotel & Restaurant

Emerald Hotel & Restaurant Hotel in Nuku'alofa

About this hotel

Nestled in Nuku'alofa, this attractive hotel for $75 per night is a great option for your next trip. Situated on the picturesque waterfront, Emerald Hotel & Restaurant is centrally located in Nuku‘alofa. Guests can enjoy Chinese cuisine from the on-site restaurant, or relax with a drink at the bar. Guests enjoy free unlimited WiFi.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Beachfront / Waterfront

Garden

Family friendly

Map of Nuku'alofa

Nearby attractions

Tonga Royal Palace Oval Office Palasi Faka-Tu'i

0.43 miles

Ancient Tonga

1.85 miles

Emerald Hotel & Restaurant

3.1

Average(208 Reviews)

Hotel in Nuku'alofa

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Beachfront / Waterfront

Garden

Family friendly

Map of Nuku'alofa

Nearby attractions

Tonga Royal Palace Oval Office Palasi Faka-Tu'i

0.43 miles

Ancient Tonga

1.85 miles

Reviews

3.1/5.0

Average(208 Reviews)

100% verified reviews

7.0

Apr 2024

Good for your money and very clean

Very bland and no cereal options or island menu or coconut to drink

4.0

Jul 2023

Check Confirmation and Room prices.

locations Convenient to the restaurant and town. Lots of parking space for your rental.

Breakfast was ok, but need to have more coffee and hot water. when requested for more they come back saying it has run out. Fruits inconsistent supplied. Make sure your booking is confirmed via email both from Booking.com and from the hotel as well. My booking was confirmed from Booking.com and from the hotel, but when we arrived, name was not on their computer. They were saying the hotel is fully booked and will check for any room availability. They had to rebook a room and the room that I was confirmed is the same room we were confirmed when booked via Booking.com. The price was not the same and were charged more from the price that was confirmed by Booking,com. There was an increase of $1,000 TOP. from the confirmed quoted price on the Booking.com website.

1.0

Jul 2023

Services not reliable and not trustworthy!

Breakfast ok. Location in town.

Very noisy. False advertising online! Booked the room o line, then got to the hotel, they said it was full which was not true. Clerk said she'll just get us a room and send others away. I books a room a second time and was confirmed, and the hotel said they were full and that I needed to cancel the room. Not very reliable with their online services. And we got the feeling that they were not very honest. Very u professional!

8.0

Jun 2023

Very good

the friendly cleaning staff

shower pressure

5.0

Jun 2023

Expensive for what you get

Staff were very friendly and helpful. Location is good, close to town and markets.

Rooms need some updating. Not very clean, cupboards not closing properly, shower not so nice.

1.0

May 2023

over priced and overcharged

photos were lovely

please be very careful when booking this hotel. they overcharged me by £109 and refused to offer a satisfactory explanation for the overcharge or refund me. customer services at Booking.com were no help

6.0

Apr 2023

Pleasant

bed and the aircon

9.0

Apr 2023

Everything was ok but they put me iin the wrong room

i like it but air conditioning should be on because too hot when go sone where come back very hot

i was requested for a room downstairs but they put me in upstairs not happy about it

9.0

Mar 2023

outstanding as always!

the staff service was excellent, always willing to go above and beyond to help. my children loved the location. we frequently walked across the road to snorkel or walked into town to get food or go shopping.

The hotel was a victim of the 2022 tsunami and it was clear that there were scars on the hotel from that natural disaster. however, the scars add character and a story of bravery, so this is not a criticism, simply an observation.

10.0

Feb 2023

amazing room with balcony and view

everything

nothing

6.0

Jan 2023

place is nice very convenient staff were amazing only downfall we only get a clean room through out stay I had to ask th

the aircon ☺️

room service

9.0

Jan 2023

Superb

Perfect location, amazing staff, views, and balcony were superve. The air con was good, the restaurant downstairs was handy, and the bed was super comfortable. The room contained all the basic necessities you would need for a few night's stay.

Not much to not like, could use an iron or ironing board, and a microwave would be great but not a big deal. Overall, it was a great reasonably priced hotel.

7.0

Jan 2023

Good

Very disappointed in the buffet breakfast. No variety. 2 pieces of watermelon and 2 hard boiled eggs does not constitute a buffet breakfast 😋. Same meal for 7 days🥶

1.0

Jan 2023

Never will stay here or recommend this place

Nothing

The whole room was putrid after changing rooms several times as the other rooms weren’t clean an the lady at reception was careless

4.0

Jan 2023

Nice staff, but hotel is very low standard.

Staff were friendly and helpful. The location is good...close to town and on the waterfront.

This is definitely not a 4 star hotel...the whole building is need of dire repairs and refurbishment. There was not wifi working, nor hot water during my stay. The bathroom hasn't been properly cleaned and descaled in years. Most fixtures and fittings were loose or broken. There were just so many odd things left in the room like a man's shirt handing in the wadrobe or a half drank water bottle on the bathroom floor. I could understand if this was priced accordingly but paying over £100 a night for this is totally unacceptable considering this was low season.

10.0

Dec 2022

Exceptional

great location and excellent service from staff

9.0

Dec 2022

The Hotel is very comfortable to stay. I love the location. The restaurant has various food choices

The Staff are very friendly and accomodating. Kuya guard was really very kind to give me some of his paracetamol when i was feeling really bad. It was very early in the morning, around 1:30AM. I could not sleep because of muscle and joint pain. The medicine was an instant relief.

The Food serving is actully too much for a Filipino type of meal. But it’s not really a bad thing. 🙂 It would be very nice if they serve a solo meal, like a set meal. Like a small portion of rice paired with a small portion of meat and vegetables. :-)

6.0

Nov 2022

Would not recommend this hotel to anyone.

The loumalo (?) hot drink was the best part.

Very disappointed with hotel’s lack of response to the recent tsunami warning. Unknown hotel evacuation plan as no staff working, security guard not around. Kitchen staff awaiting rides home didn’t know any emergency plan or how to get to top of the roof. Guesses remained in hotel were all from overseas and didn’t have means of transportation, know the lay of the land, or where to go. We were told that the Manager could not be reached.

10.0

Sep 2020

But over all was great and good location

Breakfast needs more verities of food fry eggs etc.

Needs cooked fry eggs or hot Sandwiches

2.0

Feb 2020

A total rip off. Poor service, food and not to be recommended on any level

Local staff were pleasant enough but breakfast poor. Cold hard boiled eggs each day. No cereal, just tea, toast and fruit

The manager tried to extort extra money from us by attempting to back track on agreed payment in Australian dollars. The price had gone up by around $300 (Tongan) from the original bill

3.8

Dec 2019

Poor

Nothing much.

Not clean. Got insect and small cockroaches. Furniture is old. Bed is hard. Breakfast is boring, everyday the same. Not much cleanliness and the hotel pantry sometimes no clean up.

10.0

Nov 2019

Exceptional

First of the the lovely staff who friendly and help with everything we asked for. Our guest come and go without any problems. My guest have free breakfast too. Staff are kind and restaurant was affordable and yummy food even I’m vegetarian I get to choose from many vegetarian option

FAQs

How much does this hotel cost compared to others in Nuku'alofa?

The average price for a rental in Nuku'alofa is $56 per night. This rental is $19 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Emerald Hotel & Restaurant. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Emerald Hotel & Restaurant pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Emerald Hotel & Restaurant?

We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.

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Emerald Hotel & Restaurant

About this hotel

Amenities

Map of Nuku'alofa

Nearby attractions

Emerald Hotel & Restaurant

Hotel in Nuku'alofa

Reasons to book

About this hotel

Amenities

Map of Nuku'alofa

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Nuku'alofa?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Emerald Hotel & Restaurant pet friendly?

What amenities are available at Emerald Hotel & Restaurant?

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