Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
A beautiful Hacienda with a magical feel. A true retreat to reflect the past but with all the modern amenities. Delicious food and caring staff.
10 / 10Outstanding·Nov 2026
Beautiful and very serene
N/a
10 / 10Outstanding·Sep 2026
Absolutely incredible building, beautifully and tastefully preserved. Stunning.
The staff were exceptionally attentive and professional. We were the only guests for our two-night stay, which can be a difficult balance for a small property — but they got it absolutely right! attentive without ever being overbearing.
The food and cocktails were every bit as good as we would expect from a top-tier five-star hotel, and we were hugely impressed by the quality of the entire setup.
Our suite had the most amazing walk-in bath — we definitely need one at home. ☝🏻
The pool and surrounding gardens were beautiful and the perfect place to spend a few lazy hours escaping the Yucatecan heat.
A huge thank you to both the front- and back-of-house teams for such an incredible stay. We cannot wait to come back.
Our only real criticism was the check-out experience. The young lady handling our departure was, unfortunately, rather poor — noticeably less polished than every other member of the team we encountered.
It left a slightly sour note at the end of what had otherwise been an exceptional stay. A little additional training would certainly help bring the experience up to the standard the rest of the hotel delivers so beautifully.
6 / 10Average·Jan 2026
Nothing
There are no other options nearby, so they charge a lot because you don’t have a choice. They lure you into staying in a very isolated location that is expensive to reach, which means you can only eat there. The food is terrible and expensive. They don’t provide complimentary drinking water, which is a first for me at a hotel this secluded, and they charge a high price for it. The buildings, pool and garden looks larger in the photos. There is really no area to walk around, and the road is right next to the property, so there is constant noise from traffic.
$$$$
Top rated by guests
8.9Excellent
(536 Ratings)
"Beautiful and very serene"
Verified guestDon't miss out! Price and availability may change
