This property is run by a real estate company who does not care about customer service. We had no hot water or internet for the first 2 days of our 3-day stay, no way to contact anyone for help, and they did not refund the reasonable 50% of our stay I requested and expected given the awful experience we had.
We arrived on a Saturday, picking up our keys from the office not far from the rental. We were given the keys and minimal paperwork, which did not include any information about checkout procedures nor wifi info (it turned out). The contact information for the office was highlighted, but nothing was noted about the fact that they are closed on Sunday during the off season and they'd be closed on Tuesday, when we were checking out, for a holiday.
We didn't need hot water upon arrival, and who bothers to check that you have running hot water when staying in such a place? Well, now I do. Sunday morning, I went for a walk and then needed to take a shower. No hot water. I emailed the office, then called. I hear a message that they're closed on Sundays. I tried the office of another nearby location. Same message. I called VRBO. They stated they couldn't help me in any way because the payment is independent of VRBO, so there's nothing they can do. I got a call from a different office apologizing and saying they're work to find someone to come out that day to fix it. We left to go hiking for the day. Upon return, still no hot water or wifi.
So that night, I heated water in a pot and in the tea kettle to do a dip bath. In Spain. In a supposedly high end unit. Ridiculous.
Finally, on Monday while we were away sightseeing for the day, they sent someone over who repaired the water heater. The unit was broken and in need of repair. And they dropped off a wifi router.
So, for the last 18 hours of our stay, we had all the amenities we'd paid for, including the basics like hot water.
On Tuesday, we went to the office to return the keys and address the fact that no refund had been issued. Their office was closed, even though we were there during business hours. We were not informed they'd be closed on our checkout day.
Do not rent from this company, Ceigrup Torrent API. Do not rent from independent companies who use the VRBO platform because even though they say you'll be protected they'll do nothing to back that up.
8 / 10
La situación y la atención
No coincidir con obras de mejora en el complejo
4 / 10
Todo perfecto, si la ocasión lo requiere, repetiremos. No le pongo un excelente por no tener parking y cuesta encontrar uno cerca del apartamento.
5 / 10
la localisation , la deco , la terrasse ,la residense
il faut impérativement nettoyer l'ouverture de la chambre donnant sur le couloir ,qui permet de ventiler la chambre car pas de climatisation !!!!!!c'est la seule possibilité d'avoir de l'air frais DANS TOUT L'apartement .
Il manque au frigo une partie congélation
La situación y la atención
No coincidir con obras de mejora en el complejo
5 / 10·Jun 2019
la localisation , la deco , la terrasse ,la residense
il faut impérativement nettoyer l'ouverture de la chambre donnant sur le couloir ,qui permet de ventiler la chambre car pas de climatisation !!!!!!c'est la seule possibilité d'avoir de l'air frais DANS TOUT L'apartement .
Il manque au frigo une partie congélation
Charming 1 bedroom apartment located in the heart of L'Escala, a few steps from the Mediterranean Sea. This modern and elegantly furnished space is perfect for couples or solo travelers looking for a cozy experience on the Costa Brava.
The apartment can accommodate 4 people, distributed in a bedroom with a double bed and an additional sofa bed. Its interior design combines functionality and style, offering a bright and welcoming atmosphere of 59 square meters.
The American kitchen is fully equipped with state-of-the-art appliances, including a refrigerator, washing machine, oven, microwave, coffee maker, dishwasher and all the necessary utensils to prepare delicious meals. It has a WiFi connection to keep you connected during your stay.
Located just 700 meters from the sandy beach and the supermarket, this apartment offers a privileged location to enjoy L'Escala. Enjoy breathtaking sea views from your terrace and immerse yourself in the charm of this coastal destination.
Important Features:
- Pets are not allowed
- Smoking is allowed
- Youth groups are not welcome
Ideal for those looking for a quiet getaway close to the sea, with all the services at their fingertips.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at APARTMENT PASSEIG DEL MAR 18. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is APARTMENT PASSEIG DEL MAR 18 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at APARTMENT PASSEIG DEL MAR 18?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Charming 1 bedroom apartment located in the heart of L'Escala, a few steps from the Mediterranean Sea. This modern and elegantly furnished space is perfect for couples or solo travelers looking for a cozy experience on the Costa Brava.
The apartment can accommodate 4 people, distributed in a bedroom with a double bed and an additional sofa bed. Its interior design combines functionality and style, offering a bright and welcoming atmosphere of 59 square meters.
The American kitchen is fully equipped with state-of-the-art appliances, including a refrigerator, washing machine, oven, microwave, coffee maker, dishwasher and all the necessary utensils to prepare delicious meals. It has a WiFi connection to keep you connected during your stay.
Located just 700 meters from the sandy beach and the supermarket, this apartment offers a privileged location to enjoy L'Escala. Enjoy breathtaking sea views from your terrace and immerse yourself in the charm of this coastal destination.
Important Features:
- Pets are not allowed
- Smoking is allowed
- Youth groups are not welcome
Ideal for those looking for a quiet getaway close to the sea, with all the services at their fingertips.
La situación y la atención
No coincidir con obras de mejora en el complejo
5 / 10·Jun 2019
la localisation , la deco , la terrasse ,la residense
il faut impérativement nettoyer l'ouverture de la chambre donnant sur le couloir ,qui permet de ventiler la chambre car pas de climatisation !!!!!!c'est la seule possibilité d'avoir de l'air frais DANS TOUT L'apartement .
Il manque au frigo une partie congélation
Charming 1 bedroom apartment located in the heart of L'Escala, a few steps from the Mediterranean Sea. This modern and elegantly furnished space is perfect for couples or solo travelers looking for a cozy experience on the Costa Brava.
The apartment can accommodate 4 people, distributed in a bedroom with a double bed and an additional sofa bed. Its interior design combines functionality and style, offering a bright and welcoming atmosphere of 59 square meters.
The American kitchen is fully equipped with state-of-the-art appliances, including a refrigerator, washing machine, oven, microwave, coffee maker, dishwasher and all the necessary utensils to prepare delicious meals. It has a WiFi connection to keep you connected during your stay.
Located just 700 meters from the sandy beach and the supermarket, this apartment offers a privileged location to enjoy L'Escala. Enjoy breathtaking sea views from your terrace and immerse yourself in the charm of this coastal destination.
Important Features:
- Pets are not allowed
- Smoking is allowed
- Youth groups are not welcome
Ideal for those looking for a quiet getaway close to the sea, with all the services at their fingertips.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at APARTMENT PASSEIG DEL MAR 18. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is APARTMENT PASSEIG DEL MAR 18 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at APARTMENT PASSEIG DEL MAR 18?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
Free WiFi/internet · Air conditioning · Balcony/Terrace
Looking to create some memories in L'Escala? Look no further than our Apartment, Apartament Luna. Enjoy top-rated amenities including Pets allowed, Tennis court and Balcony/Terrace, and more.
Experience the best of L'Escala with this Villa available for $212. This property is equipped with amenities including Pets allowed, Family friendly and Non-smoking, and more.
Discover the beauty of L'Escala with a stay at RIELLS DE MAR A1, a top rated Apartment with amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Nestled in L'Escala, this Villa is perfect for your next vacation. Enjoy House with private pool.HUTG-001360's top-rated amenities, including Pets allowed, Family friendly and Non-smoking, and more.
Nestled in L'Escala, this Apartment is perfect for your next vacation. Enjoy RIELLS DE MAR A1's top-rated amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Looking to create some memories in L'Escala? Look no further than our Villa, Veronica: villa with private pool 5 min from Playa de las Barcas. Enjoy top-rated amenities including Family friendly and Non-smoking, and more.
Enjoy the best of L'Escala in our Apartment, Apartment on the beach 300 meters from the sea, wifi, pool and tennis, ideal for families. A stunning property with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Looking for a memorable stay in L'Escala? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
Indulge in a peaceful retreat at RVApartaments Escala Brava, our elegant Apartment in L'Escala. Enjoy amenities including Free Parking, Garden and Balcony/Terrace, and more.
Soak up the beauty of L'Escala in our House, Quatre Vents by Interhome. With a range of amenities such as No pets allowed, Family friendly and Non-smoking, you'll feel right at home.
Are you ready to indulge in a relaxing getaway? Our Apartment in L'Escala has everything you need for a rejuvenating stay. Treat yourself to Les Gavines - Two Bedroom Apartment, Sleeps 4's exceptional amenities, such as No pets allowed, Family friendly and Non-smoking.
Experience vacation in L'Escala with our Apartment, Apartment 'La Escala' with Sea View and Wi-Fi. Enjoy amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Looking for the perfect place to call home during your trip to L'Escala? This Apartment offers a comfort and style with top-notch amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Experience the best of L'Escala with this Apartment available for $205. This property is equipped with amenities including Family friendly and Non-smoking, and more.
Experience vacation in L'Escala with our Apartment, APARTMENT PASSEIG DEL MAR 22. Enjoy amenities such as No pets allowed, Family friendly and Non-smoking, and more.