JHL Solitaire Gading Serpong
About this hotel
Located in West Java, this lovely hotel for $25 per night is a fantastic choice for your next vacation. JHL Solitaire Gading Serpong, a JHL Collections is our 5 Star Luxury hotel situated 30 minutes from Soekarno-Hatta International Airport.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of West Java
Reviews
4.4/5.0
Excellent(251 Reviews)
100% verified reviews
10.0
Everything, from the guest adjourned from the arrivals towards the entering the room. Service and was detailed to every single need.
Perfect.
7.0
Good location, not too far from the airport and close to shops and restaurants.
Love the exterior design especially at night
Staffs are friendly and helpful
Room is a little bit dusty especially behind the bed side table.
Compared to other 5 star properties, the service and amenities are subpar
Room service needs improvement- Tried 2 fried rice dishes from their menu. One is bland and the other one is overpriced.
10.0
Everything was perfect . Our Room was big and comfortable. Food was delicious with many variations.
We also love the gym. Swiming pool small but nice.
Manager, Staff was very nice and helpful.. Thank You Vikri, Fitri and all staff..
We were really enjoy our stay here.
Nothing
8.0
Raumaufteilung gelungen. Badezimmer mit Badewanne zu empfehlen. Suite waren alle Getränke und Snacks frei.
Klimaanlage sehr gut. Es war alles sehr sauber.
Große Buffet reichlich vorhanden.
Kaffeemaschine müsste ab und an mal bei längerer nicht Nutzung gereinigt werden, haben es ein paar mal durch gespült.
8.0
Cleanliness and staff behavior
Breakfast is specific to East Asia and is not suitable for Arabs and Middle Easterners. Only olives, cheese and tea, even bread is not suitable
8.0
Hotel design, the room and the service
Food in the breakfast
10.0
During our stay from August 24th to August 26th, 2023, my wife and I were treated to an exceptional experience. Mr. Vivek Kumar and his team's attentive to service and thoughtful gestures truly appreciate it. A personalized welcome note and gift greeted us upon arrival, made us feel at home and appreciated as guests.
My sincere thanks to the entire team at JHL Solitaire Gading Serpong for making our stay truly special. We eagerly look forward to our next visit to create more wonderful memories.
There was a minor inconvenience from a bad smell in the shower area. However, it's worth noting that the JHL Solitaire team promptly addressed the issue.
10.0
Top van A tot Z
Special thanks to Fitri and Rizki 👍
9.0
The staff, clean, location, facilities
Need bigger swimming pool
8.0
Really nice rooms and nice pool and gym and great food (room service)!
Normal in a big city like Jakarta but it was quite loud during the nights from the traffic!
9.0
Staff yang ramah dan very helpful.
I got free upgraded to junior sweet room .. So happy!!😊
10.0
Very nice and helpful
The best
8.0
The staffs really helpful and responsive. Robot presence and face painting during breakfast was really helpful to keep kids entertain.
The food variety during breakfast also excellent. They also asking and listening to the customer input and make it better in the next day.
The amenities also excellent. Aside from regular drinks, They give free snacks and soft drinks in room fridge, the premier room one even already have bath tub that provided with salt bath and bath bomb, in which I just found the availability of it here.
As quite a new hotel, even the toilet was upgraded with automatic heated toilet just like in Japan. Really
During the first night, the sound from live music can really be heard from 9th floor, thou on the second night it less noisy than first night.
Also, some people were smoking in seating area near kids pools. It's kinda disappointed since there's no sign of no smoking near kids pool and not all parents wants to exposed their swimming kids near smoking people. Hopefully, next time at least the seating near kids swimming pool can be smoke-free.
Also clearer information regarding the kids spa about how to book and how long they can used.
9.0
A lot of food varieties and so delicious
9.0
Most of the experience
Non soundproof room we still can hear sound of traffic from outside the hotel.
8.0
Comfortable room, very friendly staff my favorite was the big bathtub. Definitely recommend
The vanity was a little small and drawer in a bathroom a bit dusty. and we only get one robe
10.0
Super
Price too high for the location
9.0
Celebrate my birthday @jhl solitaire. Love it, great location and kids friendly, they great kids spa. The staff are all friendly, great breakfast with delicious choice of western and local food, what i like they serve authentic jamu gendong. Thanks to karina and fadil who decorate our room with such a sweet birthday greetings :). Dinner at Mangan also nice.
Location, Friendly Staff, Spacious Room, Kids Spa and Breakfast.
10.0
Absolutely everything you could need was in the room
10.0
Clean and good environment
Have a few stapler pins on the room floor
9.0
the staff!! superb friendly and helpful
nothing
10.0
The staff politeness and the rooms given to us were exceptional. Moreover, the spa is a must try.
The Breakfast spread should include more vegetarian food items however, we approached the chef every morning and he prepared veg sandwiches for us. Also, more egg-free options should be added in the menu.
9.0
location not far from the airport through new highway and in a new area with lots of restaurants. Good service and very comfortable room
8.0
My room 1115 the toilet flush didn't work, I mean the right one and also stop kontak my bathroom didn't work.
FAQs
How much does this hotel cost compared to others in West Java?
The average price for a rental in West Java is $39 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JHL Solitaire Gading Serpong. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JHL Solitaire Gading Serpong. Enjoy the water!
Is JHL Solitaire Gading Serpong pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JHL Solitaire Gading Serpong?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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