Grand Hyatt Mumbai Hotel and Residences
About this hotel
Situated in Mumbai, this charming hotel for $24 per night is a great choice for your next trip. Nestled amidst 10 acres of sprawling greenery, Grand Hyatt Mumbai is situated in the heart of the city.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Mumbai
Reviews
4.1/5.0
Excellent(2,004 Reviews)
100% verified reviews7.0
The breakfast room was amazing, food variety was exceptional and staff were excellent.
I did not like the spa experience, this facility needs an upgrade, change rooms were not clean, and staff need to be trained better.
10.0
Very clean, rooms, swimming pool and gym. everything that you would need. Helpful and friendly staff always making an effort to ensure everything was perfect. Lovely atmosphere.
6.0
Breakfast was nice
It is supposed to be a 5 star hotel. And yet the wifi never works, even if you HAVE TO pay for it. Always goes off and off. Very frustrating and unacceptable.
The tv is too old and not able to mirror anything from any device, not smart. Also unacceptable in what supposedly is a 5* in 2024….
9.0
Very spacious lobby area. Great place to work / discuss with colleagues. Nice Food. Very good service.
6.0
The SPA especially the Jacuzi.
The property was not informed about our HALF BOARD stay and when we went for the dinner buffet we were asked by one of the SERVER to go back to our room and as per him our dinner will be sent to our rooms,as there was a private party going on, when we refused to go back then they served us on the table as the menu was not according to buffet it was limited due to private party going on ( in two of their restraunts).
I haven't expected this from such an colossal chain of 5star Hotel. Not a good experience this time as we came here last time thinking about good food and hospitality which was missing this time.
8.0
Good spacious rooms, nice food. Must try the Italian restaurant. Excellent chef.
Very spacious lobby, good for business meetings.
Room carpet needs a change. Room light switches were difficult to understand. Took me 25 minutes to get the hang of the switches .. still the toilet lights remained a mystery.
8.0
The buffet dinner and breakfast were exceptional.
Pool was very nice.
Mosquitos a lot around pool area and also in room.
The staff at reception were not aware of the half board basis and were arguing that the hotel does not even offer half board. We were requesting to confirm which restaurant to go to.
Room booked with balcony but allocated one without.
9.0
Ontbijt
personeel bij incheck bali vond minder vriendelijk de rest personeel was vriendelijk en behulpzaam
10.0
I had booked a stay with 2 meals. The cleanliness is top notch and the staff are friendly. The Hotel is pet friendly so it was nice to see them around. The property lives up with the name Grand. My room was grand, the wifi speed was excellent. The breakfast and dinner was mouthwatering. I enjoyed my 2 days stay.
Nothing really. I had a pleasant stay.
9.0
Large property and great for conferences
Service wasn’t fantastic at the restaurants but reception staff were great.
10.0
Breakfast was excellent.
Club
1.0
הם עשו עלינו קומבינה בהתחלה אמרו מחיר לחדר ואמרו לנו לחתום על מחיר שהוא פי שתיים ואמרו שזה רק לטפוס מסגרת באשראי אם יקרה משהוא ונחזיר לכם את הכסף ביציאה מהמלון ובציק אווט לקחו כל הסכום וחייבו אותנו על שני חדרים גנבו אותנו מול עינינווו
10.0
Spacious, neat and clean.
Little bit rush in breakfast but nether it don’t affect me nor any issue with me.
8.0
Space
One of the wings in the apartment side
6.0
Clean, good staff
Very noisy and busy. Late at night, noisy rooms. I couldn’t sleep
10.0
The staff, overall hotel appearances, room amenities, cleanliness, food & pool
Mosquitoes
6.0
The wait staff were exceptional ! And so were the housekeeping staff. Always willing to go the extra mile but the Manger on duty Mr.Faraz was not very accommodating or helpful and nor were his staff. Their lack of respect and consideration for the guest was obvious.The wifi did not connect my devices even on the 3day of my stay and television had issues too.The volume constantly went down to the minimum and had to be adjusted frequently on a different remote control.The room had mosquitoes in it and my daughter was quite brutally bitten and became quite sick. The room are dated and the carpet needs a regular vacuum which I noticed had not happened in a while.
The food was the highlight of my stay at the Hyatt but the rest was all a blur.
3.0
Good
Staff behaving
1.0
الاكل انتبه منه فيه حرام الا اذا بتاكل فواكه
النضافه ممتازه
اخذ مني مبلغ زياده زي خمسميه ريال
3.0
Nothing
Attitude of staff. Dated rooms
1.0
Breakfast buffet
Customer service team specially Vijay
10.0
Close to the airport, clean, friendly staff, comfortable bed the spa was super great and the breakfast is diverse and delicious.
3.0
Not much to like really
The staff were not very helpful and it wasn't very clean as well plus the hotel looked very run down
10.0
The hotel is beautiful, staff makes you feel like a king, food is great.
9.0
The inside ambiance
6.0
The size of the room was great! the bathrooms were really great. The restaurants were great. though some were closed. the chinese restaurant dumplings and staff were incredible. really loved our waiter there. the Salon girl from Manipur was a darling. These are the people and things we'll remember from our stay. I appreciate the fresh towels and bathrobes too and the staff who did our ironing and room service too. the staff were GREAT everywhere except for reception/concierge, they seemed confused, lost and just never picked up the phone.
The reception guys seemed lost on the phone a bit and a little lost as well when we checked in. I had to remind them that we had complimentary evening drinks after he informed us bar timings. which would be nice if he had known and told us instead. The concierge and reception just never picked up their phones when we'd call. It was a big inconvenience. the staff everywhere else was great EXCEPT the concierge and reception guys. We also asked one or two people to take our photos at some point who just ignored us and kept walking. They definitely heard us.
the biggest problem was the mosquito infestation. The entire hotel was INFESTED with mosquitoes. I get bitten often but this time my leg swelled up and got red and itchy too. I ended up having to take showers every time i left my room to just cool my leg down and then apply cream because it was unbearable. This was when we went down for the drinks and snacks included in our stay. within 30 minutes my legs were eaten. These mosquitoes were INSIDE the hotel and in swarms. Inside the restaurants too. only our rooms were safe. I just expected more from the Hyatt. much more. There was people from the Rajistani Royals IPL present during our stay so i'm just shocked that pesticide/fumigation for the mosquitoes wasn't in action. also those guys booked out one of the bars at the hotel which would have been nice to know beforehand as we really wanted to eat there (as we were booking on the website) so it was disappointing to arrive and find out we can't go because some rich folk booked the whole place out. It's just that it would be nice if it was booked for half the day instead. idk. We've been to several 5 star hotels throughout the month now and honestly, if y'all can afford it, book the Oberoi's instead. when you're paying a lot of money, you may as well get what's worth it and it saddens me greatly to say that the Hyatt in mumbai is not worth it.
5.0
Breakfast
Cleanliness
1.0
Nothing
Staff
9.0
For a premium hotel it had all you could expect. Bonus was a personal drive to the airport when leaving which was not expected.. Rooms were large and facilities excellent. Restaurants are very good. I liked that it was away from the hustle and bustle of Mumbai too.
All hotels have free Wifi. Hyatt does but if you want to watch videos etc then you have to upgrade and pay for it. Was not expensive but that is not the point. This you would expect would be a standard offering. If you like the hustle and bustle of Mumbai then not the best location - when you go out of the hotel then to get anywhere you need a ride as there is not much in the immediate area (no shops/ vendors etc)
1.0
The. Breakfast and its staff
The reception staff was very poor. The queues were soo long and their efficiency was poor and customer handling was very poor. Was not nice to the customers at all. The bedroom had bed mites and lodged a complaint and never responded via email. My room was entitled to one way airport transportation and some staff said I have to pay and some say complimentary and felt like every opportunity was used to ripoff the customer as after paying everything and reception staff confirmed full payment and at check out at 1 am while I was late to the airport and waiting 20-25 minutes to talk to the reception staff she told me 90INr was due and earlier staff had made a mistake. When I changed currency also they didn’t give 7INr saying they don’t have change. These little things felt like they don’t live up to the status of Hyatt international.
10.0
Overall Great. Nice property
Nothing
9.0
Food was Excellent - both dinner and breakfast. Room was also very good. Housekeeping staff was prompt and courteous. The property is done very tastefully, lot of nice art around. Overall Excellent experience.
Check in waiting time was a little elongated.
8.0
Good breakfast.
Bed size a little small
9.0
Didn't eat breakfast so can't say; room was great overall with a fab view: used the bar but didn't eat at the hotel
My check-in at 2am after a 10-hour flight was marred by the fact that the room wasn't ready - that was frankly unacceptable. They threw in breakfast as a make good but that didn't help me because I don't do breakfast!
10.0
Location
Food
Staff
Swiming poor area
9.0
Amenities were good and pleasant. Enjoyed the food n beverages. And their customer service is excellent. It was a wonderful stay there.
Room wasn’t soundproof. Sleep was disturbed few times at mid night.
FAQs
How much does this hotel cost compared to others in Mumbai?
The average price for a rental in Mumbai is $39 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hyatt Mumbai Hotel and Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hyatt Mumbai Hotel and Residences. Enjoy the water!
Is Grand Hyatt Mumbai Hotel and Residences pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hyatt Mumbai Hotel and Residences?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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