Lancaster Marriott at Penn Square

Lancaster Marriott at Penn Square Hotel in Lancaster

About this hotel

Situated in Lancaster, this attractive hotel for $113 per night is a fantastic choice for your next break. Boasting a central location in downtown Lancaster, this hotel combines the Beaux Arts-style façade of the former Watt & Shand Department Store with state-of-the-art technology and modern décor.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Lancaster, PA

Nearby attractions

Lancaster Marriott at Penn Square

4.1

Excellent(592 Reviews)

Hotel in Lancaster, PA

3-Star Hotel

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Lancaster, PA

Nearby attractions

Reviews

4.1/5.0

Excellent(592 Reviews)

100% verified reviews

7.0

Apr 2024

Less Than Expected

We enjoyed the area and the local fares. Enjoyed the architecture and the events in the area.

Unfortunately, seeing that we upgraded our room to a corner suite, we would have liked to have had a decent view of the city. The 6th floor corner West room was less than what we expected for the price. Room service is nothing like it used to be in the past, and there is nowhere to sit or eat in the room. One chair and a desk area doesn't cut it for a Marriott. This room should have had an eating area, an area for a couch to lounge, and more art on the walls. There was no air vent in the bathroom with a fan, and there was no vanity mirror. Really disappointed.

7.0

Mar 2024

It was good

It was a beautiful hotel and room

There was no microwave in the room

3.0

Mar 2024

Never again

Terrible location. We are seniors and had to walk quite a distance from the parking garage to the hotel lobby and then to the 18th floor.

There was a cheerleading competition that we were not aware of and the front desk was very busy and the girl at the desk caused us to feel rushed and not welcome.

1.0

Feb 2024

They wouldn't refund me. Oct 9th. Brandon Caban. Thank you

They wouldn't refund me. Oct 9th. Brandon Caban. Thank you They wouldn't refund me. Oct 9th. Brandon Caban. Thank you

5.0

Dec 2023

Conveniently located for the purpose of our trip.

Convenient location.

Charged more than we were told we would be. Would not allow a split payment.

8.0

Dec 2023

If you don't need wifi and don't mind unhelpful staff members, it is a nice hotel to stay.

The room has a modern decoration and bed was comfortable. The location was great, there is Starbucks in the hotel.

They don't provide wifi/ internet if you are not a Marriott member. When I asked for wifi, the receptionists was not helpful also rude. I told him about free wifi at Booking.com website. He doesn't have any idea about Booking.com. He asked me how Booking.com knows the hotel rules of the hotels. It was sad to see this type of staff at a nice hotel.

10.0

Dec 2023

Enjoyable but the noise was annoying.

Did not have the breakfast- didn’t know there was one. Location was great. Beds were comfortable

It was loud. Kids running up and down the hallway for hours after midnight

8.0

Dec 2023

I would stay again but let me know if it is going to be crazy so I can plan for it.

I like the building it was great.all was good

I wish I knew just how busy the location was going to be and I wish I was told where parking lot is for the building. When coming form out of town this info would be very helpful to know ahead of time...Spent a long time in traffic and a long time trying to find the garage entrance. A few hundred santas in the santa crawl and huge concert crowds all came at the same time.

5.0

Dec 2023

Will never stay there again. Front desk staff was horrible

Kitchen was closed in the mornings

Rooms were tiny

10.0

Nov 2023

Excellent. Exceeded expectations.

Setting a comfortable temperature for the shower was a challenge. If possible, add some simple guidance on shower use and setting the temperature of the shower.

7.0

Nov 2023

Felt ripped off

Location

I booked and prepaid for a west king corner room. When I checked in at 4:35PM my room type was not available. They placed us in a corner room on the East wing on the second floor facing a busy, noisy three story bar with the view to the street. They gave me 5,000 Bonvoy points as compensation but blamed Marriott headquarters. It was not Marriott’s fault, it was the hotel management’s fault. How do you give away a room that was reserved weeks ago and prepaid??!! Horrible management.

4.0

Nov 2023

It was ok. Just wish the bed wasny so hard and the shower was horrible also. Thr way they have it installed in the handi

Location

The bed was horrible and it was dusty.

9.0

Oct 2023

highly recommend this hotel.

excellent location

parking fee

3.0

Oct 2023

Vale la pena si es para una noche, no mas.

No teníamos desayuno pero en el hotel habia un Starbucks asi que eso nos salvo.

La limpieza dejaba que desear. Hotel viejo.

5.0

Oct 2023

I've stayed here many times and this was the first time I was disappointed

Bed very comfortable, restaurant food good, great view, great location, bathroom nice, towels great, staff friendly

Elevator not clear that room card is needed, no indication of no room service so we spent a lot of time trying to find it, no one answered at front desk either by hotel phone or personal phone so I had to dress and walk down, shower conditioner empty

9.0

Sep 2023

A delightful getaway!

Every staff member we interacted with was so lovely and welcoming! My partner and I loved being right in the heart of the city and being able to walk to fun places like Decades and Tellus 360. We also throughly enjoyed the view from the exchange! We wish we could have stayed longer than one night!

The only downside for us was getting confused about the fact that we had to go outside to get to the exchange. We took a wild elevator ride trying to find it before we finally realized it wasn’t accessible from inside the hotel.

9.0

Sep 2023

Great building

Beautiful building great location

The check in guy didn’t tell me our room number or how to use the elevator. People were asking for money when I’d try and use the elevator

7.0

Sep 2023

Everything was great except the restaurant and bar closed to early to enjoy

Location, beds, check in

We were disappointed that on a holiday weekend the restaurants and bars did not stay open late for us to enjoy after we returned from the wedding we attended. There were a lot of people hanging out in the lobby looking for someplace to socialize. The restaurant/bar would have been a perfect gathering spot.

6.0

Sep 2023

Pleasant

Location of places to eat and entertainment

Was charge 1200 for my room from hotel even though it was payed though booking.com and was without the money for the entire time there due to the holiday. Still have not received the money back into bank account!

8.0

Aug 2023

Very good

Good location

Was not told any particulars about hotel. Wi fi or amenities / not computer savy Very dark hotel / need more lighting

10.0

Aug 2023

Exceptional

Very roomy

8.0

Aug 2023

Very good

Good location in the walkable Penn Square area with lots of restaurants, bars, etc (we did a 1h ghost tour). When there is no breakfast (restaurant closed on Sunday), thanks to the in-hotel Starbucks to have us covered (friendly service there). Room quality is still good.

Unfriendly receptionist at check in No light in elevator No room service Broken lights in room and halway No free Wi-Fi for non Members (almost $13 per day is questionable what all others have as an standard included amenity) Pool and Spa were closed City view was to tellus360 bar, which is quite loud on Saturday night. The hotel barely meet the 3 stars, they only do the minimum. It seemed overall the hotel was running on minimal effort and service (maybe another downturn in quality after pandemic).

7.0

Aug 2023

Location, location, location

Location was great

9.0

Aug 2023

Superb

Lots of restaurant choices in neighborhood

Pay for Wi-Fi? Please……….

4.0

Aug 2023

The room was good

Readiness of rooms

10.0

Aug 2023

Exceptional

Very clean, surrounded by everything. Friendly staff

9.0

Aug 2023

Fantastic

Location

Clean

8.0

Aug 2023

Very good

Great location

Air conditioning wasn’t blowing out strong enough, it sailed breakfast was included but I had to pay extra and my window faced a wall

1.0

Aug 2023

Paid 500 to make my own beds and sleep with my garbage. Why did I leave home again?

Clean, well maintained classic building. Central to downtown attractions.

Staff was totally mailing it in. No effort to provide service. There is a new level of incompetence in the post Covid era that I refuse to accept after paying inflated prices. I expect a level of attention and concern from Marriott staff that you won’t find in a Ramada or Motel 8. This should be obvious.

9.0

Aug 2023

Superb

The hotel was beautiful. The room was spacious and expressive. I will definitely be going back and refer it to friends and family.

1.0

Aug 2023

Bad

They were racist

9.0

Aug 2023

Superb

Great hotel located in the centre of the beautiful town on Lancaster.

1.0

Jul 2023

Bad

Beautiful property, central location. Why I picked it. Paid 400 to make my own bed. Was trying to escape the noise and stress of life in scenic Amish town? No there was a lousy but loud rock band outside my window that caused by autistic son to have a major meltdown. Starbucks in lobby opened late if at all. Thanks for nothing Marriot and Starbucks…

10.0

Jul 2023

Great place to stay the night in Lancaster.

It was centralized in a great location. It was beautiful!

Water pressure in shower sucks and so did the AC. AC barely cooled our room.

FAQs

How much does this hotel cost compared to others in Lancaster?

The average price for a rental in Lancaster is $169 per night. This rental is $56 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Lancaster Marriott at Penn Square. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Lancaster Marriott at Penn Square pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Lancaster Marriott at Penn Square?

We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, fireplace, and parking.

Explore similar vacation rentals in Lancaster

Explore all rentals in Lancaster

4.4

Excellent(459 Reviews)

Hotel

in Lancaster

4star

Eden Resort and Suites, BW Premier Collection

Garden · Pool · Kitchen / Kitchenette

Soak up the beauty of Lancaster in our Hotel, Eden Resort and Suites, BW Premier Collection. With a range of amenities such as Air conditioner, Dishwasher and Fireplace, you'll feel right at home.

$$$$

Lancaster Marriott at Penn Square

About this hotel

Amenities

Map of Lancaster, PA

Nearby attractions

Lancaster Marriott at Penn Square

Hotel in Lancaster, PA

Reasons to book

About this hotel

Amenities

Map of Lancaster, PA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Lancaster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Lancaster Marriott at Penn Square pet friendly?

What amenities are available at Lancaster Marriott at Penn Square?

Explore similar vacation rentals in Lancaster

Lancaster travel inspiration

Related vacation destinations

Keep exploring