Hilton Rose Hall Resort & Spa

Hilton Rose Hall Resort & Spa Resort in St. James Parish

About this resort

Nestled in St. James Parish, this attractive resort for $290 per night is a great choice for your next trip. Nestled on the shores of the Caribbean, this luxury 4-star resort boasts a private beach, a championship golf course and a full-service spa. Montego Bay and Sangster International Airport are within 15 minutes’ drive.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of St. James Parish

Nearby attractions

YS Falls

25.36 miles

Martha Brae Rafting Village

13.20 miles

Rose Hall Great House

1.06 miles

Martha Brae Rafting Village

12.19 miles

Hilton Rose Hall Resort & Spa

4.1

Excellent(940 Reviews)

Resort in St. James Parish

4-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of St. James Parish

Nearby attractions

YS Falls

25.36 miles

Martha Brae Rafting Village

13.20 miles

Rose Hall Great House

1.06 miles

Martha Brae Rafting Village

12.19 miles

Reviews

4.1/5.0

Excellent(940 Reviews)

100% verified reviews

7.0

Dec 2023

It was ok

Food was good, entertainment good...staff was good their response was good to request. Pool was good, slide was excellent. There wasn't a adult pool for Adults only

Bathroom poor in that it needed to have a stand in shower with glass doors not a bathtub with shower curtain, room was smaller than expected. Quality of TV picture was poor.

8.0

Dec 2023

My family and I had a great time.

I like the activities and my kids enjoyed the games room amenities. Love the games room. Wish it was like before though with more options.

The chairs on the balcony could have been a bit cleaner. It seems they were soiled.

4.0

Sep 2023

I expected a better experience from Hilton hotels

Lazy river and slides were fun for kids and adults. Most of the employees were cordial. Room was thoroughly cleaned every day. Shows at night were entertaining. Location is great if you want to stay within the Montego Bay area and 15 min from the airport. The kids enjoyed the in-property sail and kayaks.

Hotel needs an overall upgrade. It is very outdated. Main dining area is hot, dark and smelly. Food was not the best even for a buffet. Air conditioner barely worked inside elevators. I informed one of the employees and he told me to go complain to the main desk otherwise nothing will be done about it. There was no garbage can in our room - main area, only in the bathroom. There was also no lamp on the desk and the room was too dark at night with just the lamps next to the beds. When I called the front desk to inform them of the missing items, they told me they didn't have them. However, they appeared in our room later on. Someone brought them while we were at the pool. There was no fan in the bathroom so while showering all the toiletries got soaked because of the humidity. The beach area is very small so you can't really walk on the beach. The cabana rental is $99 per day which seems excessive in my opinion. One of the restaurants required additional payment. While the amount was not outrageous, the food and ambiance were disappointing. Not worth the extra money.

9.0

Sep 2023

Everything is wonderful from the first moment I stepped in there!

The food is great Staffs are professional and nice The activities are fun and exciting!

The night club was a bit boring

8.0

Sep 2023

Very good

The view was good; staff very friendly and welcoming.

Room had slight damage on cupboard doors.

5.0

Aug 2023

It was a basic stay. Nothing fascinating

The hotel is clean and had a wide range of food options.

The amenities are basic for such a brand as the "hilton". Lots of smaller hotels have better amenities for cheaper price. I thought I was going to get a "wow factor" but was disappointed. Additionally, the entertainment was poor throughout the day and was overall boring.

6.0

Aug 2023

It was our first time, great! Just a somewhat uncomfortable with certain things we were not used to.

I loved the fact that we had a lot of activities to do, the staff at the front desk were professional and nice, the female staff did behave extremely helpful and professional, the rooms were awesome and clean. The food was awesome, through and through! The music was also great and the best part of our trip was seeing that The Hilton is the only hotel we've been to that support craft vendors, they were able to come and sell at the jerk section and then in the evening while the band was playing, wooooooow!!!! That is truly unique and I believe other hotels need to follow The Hilton’s lead. The slides are sweet! Jacuzzies work.

To the point, the male staff. Majority of the them are not professional. Eyeing down your guest(looking on a woman like you want to sex them), flirting with them is crazy sexual harrasment. You don't want that to be escalated. Especially those at the pool area by mangoes. I know they are flirting because I am Jamaican and I understand the dialect. The guest may not, but we do. Even with us, wherever we walked to these males would be staring my woman down and I clearly understood, ok, they are just not professional in this way. A few were, but majority of the male staff seems thirsty. That is not my experience at Jewels. No matter where you are on their property, their male staff is well behaved and exercises self control all the time. The guys at hilton for the slide area should be moved. The one at the top slide is proud and disrespectful, I avoided the big slide due to him being present(delroy). Yes he's the one who fanned me off when talking to him. The guy at the second slide is a straight up flirt and he shouldn't ask guest to clear the tubes out of the lazy river, he should do it. The carpets in the passage way to the rooms are all paced with dust and needs to be replaced with something that is not a dust trap. The smell bad and caused me to have three asthma attack while at the hotel. Please get rid of them. I think the dust from shoes mixed with the water that drips off of guest creates a mold smelling passage way. It smells cheesy and old. Even now my throat feels bad. Beach front should be cleaned up. A lot bamboo leaves line the property. Staff at pool chairs shouldn't shout to tell you in front of other guests that you can't sit there. I think she could've walked up to us and communicate that or put reserve signs on seats that you don't want guests to be on. The music selection on the intercom system is not good either compared to jewels Grand.

10.0

Aug 2023

My overall stay was excellent

I was stratify with everything.

None

8.0

Aug 2023

Very good

when check in, Receptionist Politely smile at the guests in front of me, but not at all to me.and check my bank card,and ask if my girlfriend pass 18 years old. I feel like I'm not being respected。

9.0

Aug 2023

Superb

Friendly and Responsive Staff. Delicious Food with lots of options and variety. The Coffee Shop was Amazing! Excellent Desserts, coffee, and other treats! Comfortable Beds. Great Room with a view. Spacious room with lots of mirrors. Huge Property. Shout out to the Entertainment Crew who kept the vibes going, especially during Midday Madness! The Lazy River & Waterslides were so much FUN! Shout out to Colin at the Rum Bar restaurant who took excellent care of us! Highly recommended the Appleton Rum Punch and Hilton Delight (Adult) Beverages. Steel Pan performers were off the chart! Female Singer the night before was excellent too! Craft vendors on the Property have something for everyone. My soon to be 13 yr old Son enjoyed the game room, lazy river and the beach. We all enjoyed the catamaran sail and kayaks! Room service Ackee & Saltfish Breakfast (Jamaica's National Dish) was DELICIOUS! And the Suprise from Management & Staff in celebration of our Son's 13th Birthday! Great Warm and Welcoming Touch! We thoroughly enjoyed our 3 night stay- Family Vacation.

Low water pressure in the shower. We were on the 7th floor. Food, though very tasty, could have been a little hotter vs warm. Coffee was not hot...Only way to get a good cup of hot enough coffee was at the Coffee Shop. TV didn't work well. When fixed, not all channels were available. For the phone... mainly only able to call the front desk to be transferred to room service or other areas vs the ability to dial them directly. BUT... somewhat minor taking all things into consideration.

6.0

Jul 2023

Was okay

The room was lovely Paulette our cleaning lady was a amazing

Bit confused on booking restaurants and reservations not being taken down properly

2.0

Jul 2023

Trip gone bad

N/A

Still waiting for my refund, taxi was late and food was not good. Rooms need a real clean

9.0

Jun 2023

There was a lady with her band that was playing 1 of the night there,I wish to go back just for her

Everything was great,I can’t complain. I just left and I’m already thinking about going back.

I stayed for 1 week and that wasn’t enough time to enjoy everything they have there.

5.0

Jun 2023

Passable

The grounds well maintain location good.

on check-in was not brief enough about the property have to keep asking for wash cloths towels and shower gel shampoo first two days I have to buy my own.

10.0

May 2023

Exceptional

I loved every single thing about Hilton! Food was TOP TIER, CRÈME DE LA CRÈME, staff was extremely warm, responsive and welcoming, even the guests were so nice. This resort is a definite 100/10. The properly is sooo clean and beautiful. Entertainment was also a 10/10. I went to celebrate my daughter's 1st birthday and I will be returning! I do not usually visit the same hotel more than once but this resort has my heart 💜

Absolutely nothing!

4.0

Jan 2023

It was bad enough that we left 5 days early to go to a different resort in Negril that was much more

The evening programs were fun such as the silent disco and the New Years Eve bash.

The food was mediocre at best and the portions were very small. The liquor was poor quality and there was no ability to purchase higher end brands. The resort was full and it was a challenge to get chairs at the beach or pool. There should be at least enough chairs for every guest without having to get up at 6 am to stake them out. The wifi was spotty and inconsistent. Overall, we were very disappointed with the resort.

7.0

Jan 2023

1st and last stay...

Towel hut staff, buffet restaurant staff, coffee shop staff, cleaning ladies rum factory staff these people were amazing, they were the only good thing of this hotel.

Room advertised and paid extra to be ocean front, was restaurant wall front. Front desk staff was awful, cero help, cero empathy, no help.whatsoever Restaurant Reservations perosn seemed she didnt want to be there, no explanation we had to figure out on our own. Asked front desk for a rollaway bed, she fake called and I had to call again and get it on my own. We got removed from the beach because they got a bulldozer to clean the beach at 2 pm on christmas day and no other place to relocate. Got a call from a supposed new person who hang up on me when I gave my low rating because of the sitiation. Super dissapointed on what was supposed to be a christmas relaxing weekend and turn into a nightmare. Never again will book there.

8.0

Jan 2023

Very good

Relatively intimate, easy access to the various facilities.

The only complaint I have is regarding dietary labelling. It was inconsistent and therefore confusing. For some, this is potentially dangerous. For example, the entire bakery section of Fresh you can assume would have products made of gluten. So I was very excited to see the cornbread had a gluten symbol on it, unlike everything else. This suggested to me that it was without gluten, because there was no frame of reference or key I could find. Upon questioning the staff, I was informed that the symbol meant that it contained gluten. Just like all the UNlabelled items around it. This was confusing, and disappointing for someone like me who thought they'd found a gluten-free bakery alternative. Please consider either labelling all gluten items with gluten labels, or JUST the gluten-free items with gluten free label. Nothing in between or inconsistent. I do not think the staff have enough knowledge on what the allergens are, and so I didn't know what information to rely on. (For example, I was told the plantain porridge contained no gluten, but upon further questioning I came to understand that a main ingredient was plain white flour. This should be extended to other main allergens too. I also do not know why I am asked about allergens prior to entering the restaurants, it seems to impact nothing about the experience once inside.

7.0

Dec 2022

we enjoyed our week staying active at the Hilton, but the food was a let-down

lovely grounds, friendly staff, wonderful tennis pro

the food/ drink was average

8.0

Dec 2022

awesome

the staff and food was amazing😁

They keep the hotel clean, nut a little upgrade to the rooms would make the stay a little more amazing.

10.0

Dec 2022

The property is clean & beautiful. The staff is awesome everyone polite & respectful. Great hospitality I give t

It’s was clean and Beautiful

No complaints

9.0

Dec 2022

Superb

Nathan that waited on us from the mango restaurant was super awesome,as well as Denardo our dinner waiter that went above to satisfy us entertainment was real good ..hotel was very clean...my family really enjoyed themselves....did I mention Nathan awesomeness 😀

The toilet wasn't flushing... however it was resolved

10.0

Nov 2022

overall wonderful !

location, friendly staff, daily activities, and food, and live entertainment it was all good !

the bed was a bit to firm for me and the wi fi went in and out a lot

8.0

Nov 2022

The hotel is very nice and l wished we stayed longer.

Very elegant and classy hotel. The staff were all very friendly.

There wasn't anything to not like.

10.0

Nov 2022

My stay was excellent, the food and accommodations exceeded and the staff was cordial.

I liked the layout and the location

The property was kind of like a fortress but I also understand why they have to be security conscious

10.0

Nov 2022

everything was fine till the internet connection got worse.

very clean and the staff were friendly.

poor internet connection

FAQs

How much does this resort cost compared to others in St. James Parish?

The average price for a rental in St. James Parish is $119 per night. This rental is $171 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Hilton Rose Hall Resort & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Hilton Rose Hall Resort & Spa. Enjoy the water!

Is Hilton Rose Hall Resort & Spa pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Rose Hall Resort & Spa?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Hilton Rose Hall Resort & Spa

About this resort

Amenities

Map of St. James Parish

Nearby attractions

Hilton Rose Hall Resort & Spa

Resort in St. James Parish

Reasons to book

About this resort

Amenities

Map of St. James Parish

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in St. James Parish?

Is parking included with this resort?

Is there a pool at this resort?

Is Hilton Rose Hall Resort & Spa pet friendly?

What amenities are available at Hilton Rose Hall Resort & Spa?

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