Embassy Suites by Hilton Palm Desert

Embassy Suites by Hilton Palm Desert Resort in Indian Wells

About this resort

Located in Indian Wells, this charming resort for $94 per night is a fantastic choice for your next vacation. This hotel is within a 25-minute drive of Palm Springs and is adjacent to the El Paseo Shopping District. The hotel offers on-site tennis courts and suites with a separate living area.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Indian Wells, CA

Nearby attractions

Joshua Tree National Park

28.49 miles

The Living Desert Zoo and Gardens

1.64 miles

Palm Springs Air Museum

11.22 miles

Civic Center Park

1.28 miles

Embassy Suites by Hilton Palm Desert

3.2

Average(458 Reviews)

Resort in Indian Wells, CA

3-Star Resort

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Indian Wells, CA

Nearby attractions

Joshua Tree National Park

28.49 miles

The Living Desert Zoo and Gardens

1.64 miles

Palm Springs Air Museum

11.22 miles

Civic Center Park

1.28 miles

Reviews

3.2/5.0

Average(458 Reviews)

100% verified reviews

5.0

Apr 2024

It was fine considering my handicap elderly husband left a mess behind. I enquired with the woman at the front desk, wh

The location, courtyard & lobby

The rooms were a bit tired. The sofa in the living area squeaked every time you moved.

4.0

Apr 2024

Wish it was a better stay...but for the Price...OK

Breakfast and the Pool. The Hostess, BENJI was dealing with crisis after crisis and I Liked and Respected his manner of keeping his composure. Much Respect. Bravo Zulu.

The ROOM and my Check-In process.Had reservations and was told my room was given away. Hostess checked me into a room that was scheduled to receive maintenance done to it. And it looked like it. Carpets severly stained and upon entering room there was two canisters of trash in the bathroom and the toilet was CLOGGED. Informed Front Desk, it took 1hour and 8min for maintenance to come unclog. Had to leave and go off site to use the restroom. Also, house keeping NEVER came to clean the room or ask if we needed any services like towels,toilet tissue etc. Embassy Suites was a beautiful hotel.I just wished I could have had a better experience to really enjoy my vacation.

1.0

Apr 2024

Bad experience mentioned above.

Breakfast was good.

The property was filthy. Room had new carpet with wrinkles in it. Tub was dirty. Corners of bathroom were dirty. One bar of soap for two sinks. No extra towels. Everything was budget. Will never stay there again. Knew it had been remodeled so thought it would be better than when we stayed before several years ago. It was worse. Sidewalks were dirty and even if work is still being done they should clean up a bit. I'm a travel agent and will never refer a client there. Hilton should care more about their properties.

5.0

Mar 2024

Needs renovations

Staff is amazing.

This hotel needs to be renovated inside and out. I couldn't believe that Hilton would allow a property to fall into such disrepair. On the other hand, the employees are the best! Housekeeping and maintenance managed to respond to my requests, the front desk staff was always friendly, and the staff working in the reception/eating area kept the area fully stocked and well organized.

5.0

Mar 2024

difficulty sleeping

breakfast nie room

a fair amount of noise came thru the ceiling when people above us would move around

1.0

Feb 2024

It was very uncomfortable. We need someone to call us to discuss this.us r

it was attractively landscaped.

The heater in our unit did not work. It was only 60 degrees in our unit. The maintenance man brought us a portable heater but it only heated the bedroom. It was too cold in the bathroom and the living room for us to use. the portable heater was very loud and we did NOT sleep well. We asked the property to comp us for our extreme inconvenience but they said we have to contact you.

4.0

Jan 2024

Very disappointed. Embassy Suites has always been our go to. Not this one ever again.

Suite

Old, stained furniture and carpets, refrigerator froze all my leftovers and drinks, no soap on counters in bathrooms, television cable did not work the entire stay (5 days) even after many calls. Calls for housekeeping needs not answered (had to track down the housekeepers). Construction work started in parking lot directly below room at 8:15am on a Saturday morning. Broken light switch in bathroom and leaking bath faucet.

3.0

Aug 2023

Below my expectations to my surprise

They tried to be better class they just fell short

There was blood droplets on carpet by bed and we never could use either of the two tvs due to no signal. This during time when we should be getting news cuz tropical storm Hillary coming thru

10.0

Aug 2023

We will be back!!

Breakfast was great!!

Everything was perfect!

5.0

Aug 2023

OK Time

Comfy bed and great a/c. Great breakfast selection !

First room I got > room was unlocked and hanging open + all bedding was scattered everywhere. Second room HAD NO SHOWER CURTAIN and limited TV channels. Not to mention I am a Hilton Honors and no mention was made of that. Not a deal breaker but overall not a fantastic experience.

4.0

Jul 2023

Disappointing

Alex along with the maintenance man were fantastic, sympathetic and accommodating. Rooms were sound proof and I was never inconvenienced by pool activity late into the evening. Service staff experience from bar to breakfast was very pleasant and accommodating.

Room's sofas and cabinetry were deeply worn. Elevator windows were obstructed with weathering soot and needed washing badly to appreciate landscape and property. Encountered 3 spiders in my bed. TV was constantly experiencing signal issues, bedside phone had no connection from the phone to the wall. Lamp in front room was not plugged in and I had to move the sofa to locate an outlet and plug it in myself. Room fridge off and not immediately ready to use. Room prep with a second set of eyes to ensure guests are experiencing clean and fully ready rooms and property to the fullest.

4.0

Jul 2023

Disappointing

I liked the full refund that was given to us at checkout .

No blanket for the the pullout bed, after calling downstairs multiple times for additional linens , items were finally delivered pushing midnight (11:52 pm). I would have gone myself to retrieve them however my 2 children could not be left alone my toddler was sound asleep, and my other child is to young to go down alone and or be left alone unattended. The tv had no signal the entire stay as well, no solution jst a ton of apologies from staff.

4.0

Jul 2023

Doesn’t meet the standards of an Embassy Suites

The staff were kind. The continental breakfast & happy hour made the stay better.

It was abundantly clear that this used to be a motel that they tried their best to clean up. There was mold everywhere, chipping paint everywhere, the air conditioning unit flooded the room (previous flood stains as well as new ones from our stay). The AC in both elevators was broken. If the staff weren’t so nice this would be the stay from hell.

1.0

Jul 2023

The stay was absolutely awful

The AC went out in the middle of the night and the property didn’t notify anyone that they would be kicking everyone out the next day. Refrigerator had also gone out and was told that no maintenance man was on site and they would send one in the morning. Bugs were found in the room.

6.0

Jul 2023

For the price it was ok

Good location. Good complementary breakfast

Air conditioning not strong enough, we asked for a bucket to get ice and it was never deliver also the sofa bed was very uncomfortable

1.0

Jul 2023

This hotel should be closed for a full renovation.

Room was so dirty. Broken doors. No working TVs.

Beds

7.0

Jul 2023

N/a

Nice

5.0

Jun 2023

I was disappointed in the room, but property was nice

Breakfast was good. Should add hot oatmeal station and/or pancake station

Mattresses were uncomfortable Air conditioner did not get very cold in king bedroom of 3rd floor Only had 1 trash can and remote in our room upon arrival And dog food pebbles on the floor

4.0

Jun 2023

Disappointing

Location

Shower didn't drain, heater didn't work. I booked one king, then the hotel switched me to 2 queens without checking with me.

2.0

Jun 2023

Very poor

staff was nice

rooms were so gross, stuff on the headboards, some liquid like on the walls. stained carpet. we left the same day we got there.

7.0

Jun 2023

Good

Good location, comfortable beds.

Property in need to renovation and outdated furniture.

9.0

Jun 2023

Superb

every thing

liked every thing

1.0

Jun 2023

Bad

contacted property within required time frame on receipt disclaimer , no response , several times requesting to change to 1 night stay vs 2, prior to our arrival , ( mommy n me weekend with daughter ) I was told upon check in changes were made and it would reflect on receipt when emailed at end of stay , and there wouldn’t be a problem from 2 to 1 night stay and would only be charged 1 night . Its now week later and I’m being told there is no record of change and charged me both nights ?! To me working in customer service for over 20 years , and I trusted this would be done , that was my mistake . May not seem like much $ but to me it’s the principle.

4.0

Jun 2023

Didn't stay long enough to find out!

Nothing, did not stay. Checked out immediately.

The overall condition of the property gave Motel 6 vibes! The property itself gave a low budget motel, the elevator was a hot box (outside, not air conditioned and was about 95 degrees) making for a very uncomfortable ride to the 3rd floor and the room? Reeked. It smelled like tobacco/cigarettes and had an overall musty odor. The cabinets need to be painted and/or replaced and the room in general, seemed dirty. I was in this room no more than 5 minutes, sat to find another hotel option and within 10 minutes of leaving, had a mysterious bug bite above my eye which later turned into some weird allergic reaction. Goodness. :(

7.0

Jun 2023

Comfortable beds and great breakfast.

I only ate breakfast Sunday. The selections were great. Even had egg white omelett. The exercise room was great. Plenty equipment to choose from. The pool area was large and plenty lounge chairs. The room was clean, bed comfortable.

The exterior wood framing was rotten in some areas. Not sure if rehab is in progress.

2.0

May 2023

Very poor

You can hear the person walk & move very loud on the floor above you

4.0

May 2023

I will not come back. I would not recommend to friends or family.

the outside looks nice

the rooms smell like mildew, they’re hot, the air conditioner doesn’t work well and it is very loud.

3.0

Apr 2023

Fod an Embassy Suites Hilton needs to get there act together! It was a lovely place

Nothing! This hotel is old and needs a makeover!!! The paint is chipping everywhere. The bedroom is old and tired looking and I couldn’t wait to leave.. The restaurant is closed.

The breakfast was good.

5.0

Mar 2023

Passable

great staff good breakfast

hotel needs to refurbished very poor to charge 10 for wifi wifi was awful

8.0

Mar 2023

Very good

The bed was very comfortable and room was very quiet.

Can't recall anything that stood out.

FAQs

How much does this resort cost compared to others in Indian Wells?

The average price for a rental in Indian Wells is $246 per night. This rental is $152 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Embassy Suites by Hilton Palm Desert. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Embassy Suites by Hilton Palm Desert. Enjoy the water!

Is Embassy Suites by Hilton Palm Desert pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Embassy Suites by Hilton Palm Desert?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Looking for the perfect place to call home during your trip to Indian Wells? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Embassy Suites by Hilton Palm Desert

About this resort

Amenities

Map of Indian Wells, CA

Nearby attractions

Embassy Suites by Hilton Palm Desert

Resort in Indian Wells, CA

Reasons to book

About this resort

Amenities

Map of Indian Wells, CA

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Indian Wells?

Is parking included with this resort?

Is there a pool at this resort?

Is Embassy Suites by Hilton Palm Desert pet friendly?

What amenities are available at Embassy Suites by Hilton Palm Desert?

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