Perfect view

Contact Person not avaiable, no help from the hotel for Studio appartement guests

the view, the facilities downstairs, the checkin procedure, the sea and pool are amazing , luxury feeling

chairs on balcony were broken, door handle loose; some bugs, great place but could use a bit of a polish to reach pure luxury. loved it nevertheless due to location and facilities

The host was great and very responsive. The view was excellent, and the amenities were appropriate. The property is close to the restaurants and bars.

No hot water, the toilet was clogged, and the property staff will not provide any help unless you booked directly with them. If you ask for anything, they tell you to go speak to the owners, and they can't do anything for you.

great location

apartment is old need to remodel

The room was spacious, with comfortable bed. The balcony is large with amazing view. The kitchen appliances were clean and functional. Bathroom is nice with shower and hot water.

No water bottle s provided Bathroom lights did not work Many switches are broken. The elevators are slow.

Very considerate friendly host. Beautiful view from balcony. Cute place

A lil maintenance is required but all was fine.

Location

Nice photos of the flat on booking - reality is quite different though. Many things in very bad shape or even not working, such as the toilet-flushing when arriving. Flat run down needing urgently maintenance and substantial reform.

beautiful property! The view was Amazing

it’s confusing on the Location. our driver got lost so it took us an hour and a half to get to our room from the airport.. on arrival I would just tell the driver to look for ocean dreams hotel.. because it’s inside of oceans dream

the location of it

some facilities were not working (lights in bathroom, shower flooded, air conditioning was dripping water overnight)

morning. didn’t have the chance to se sit

the manager was rude. I was telling them that I wasn’t able to fly out because of some paper issues. and I wanted a refund or dates changed for the following week. but they didn’t refund me anything or changed the dates for me. very upset. and the person was very rude saying we were ignorant.

Gorgeous views and especially friendly and helpful staff! We had a wonderful time.

The apartment needs some maintenance work, e.g., the windows is cracked and duck taped, some of the furniture is damaged, etc

location. the manager was helpful, Staff were very friendly. Restaurants & activities in the neighborhood were great. the pool was terrific. The view was amazing.

The unit! ugh. the air conditioner could not keep up. Our room was typically in the mid-80s. Lights were out. light switches were broken. the linens were typical of a cabin/summer camp. Pillows were tiny. The safe did not work. the walls were not soundproof. There were holes in the wall. the elevators were tiny, with broken linoleum, serving too many people, so that waits could be long. If you stayed here, just to sleep, you would have difficulty being comfortable during that time.

The location was great and had a very nice view of Cancun.

Check-in was poorly handled. Our room was not ready upon arrival. Things were broken and falling apart in the room.

views

could better

amazing view, beachfront, huge bathroom

very old furniture, all chairs in the balcony were broken/not possible to use. waited half hour for the owner to come and open after a long notice of the exact hour we’d arrive.

very close to the clubs, nice pool area

there was not hot shower for the first 3 days. we couldn’t have guests over

only the view.

- door a little broken - window can not be closed entirely - be careful of the tiles in the shower - towels and bed sheets with stains - services not included - everything is chargeable, nothing free - 50USD for a transat chair on the beach - 20USD just to leave luggages at the lobby - receptionists rude - breakfast and drinks expensive for what it is, but waiters were nice

We had a room on the fifth floor, and the view was absolutely incredible. The location was also great for us. The room was spacious and beds comfortable.

The shower head was not the best, sprinkled water everywhere