the pool

nothing

The room was spacious and clean, staff was always ready to help

Breakfast was poor but sufficient

The staff were all excellent, so helpful & friendly

The breakfast is not good at all and could do with a total rethink or not offer at all

A bit far from the Hotel Zone, but good for families, and those who don’t like noise. When I arrived to check-in, the Receptionist printed an invoice around 400 pesos higher than the amount I pre-booked on Booking.com. I refused to pay and stepped away to call Booking.com, before I could make the call, he came saying I was right lol. Just be careful so you don’t get ripped off in Cancún. The swimming pool was kinda shallow, but it’s understandable as there were always children around. The air conditioner air quality was poor, and made me sick, I think they need servicing/replacing.

finding good value decent quality hotels is difficult in Cancun, even in the actual town. this is a business style hotel, big rooms with a large comfortable bed

the fact they sent a message through booking asking for a deposit 2 days before we arrived. I didn’t send one as this should never happen with booking, but it took 3 phone calls to booking to sort out.

clean and pleasant

did not have face and hand towels in bathroom

location

No kettle, no fridge, no restaurant for dining ,

it was super clean and big room compared to the price . location was good as i wanted to be at the downtown to feel safe and there was a bus stop 2 mins walking from the hotel that takes you to hotel zone that has everything

Nothing

7je. Clean. Comfortable.

Breakfast. They don't offer much, coffee, pastry and juices, milk, corn flakes. I can live with it. But the pastry was old and not fresh. That I did not like. They could do the effort of having fresh bread.

Clean comfortable rooms, great pool and staff.

Nothing :)

confortable, the pool is great, beautiful room, modern and good TV