Excellent breakfast, food in general as we had lunch and dinner. Comfy bed. Good value for money.

We had electricity cut off and wi fi was not so good with interruptions.

more varied breakfast. acceptable location

I couldn't sleep because of the cockroaches

Friendly staff, Good breakfast, Clean

Wi-Fi have to be improved. it works only in area around elevator and lobby. In rooms it is too weak or doesn't work at all.

A great room!

The breakfast could have been better.

Big apartment (living-dinning room, kitchenette, bedroom bathroom), lots of space for a family with kid/s. Clean, quiet, big bathtub, comfortable bed, big bathroom. Lots of windows. Huge terrace with outdoor furniture and shade (would be awesome in summer). Kitchenette fully equipped - pots, pan, cutlery, all the basics to cook some light meals for a toddler/kid. Stove top, sink, even dish washing liquid. Nespresso machine, kettle. (no oven, no microwave). Safe private parking in front of the hotel (it's paid separately, 10 BGN/24 h). Breakfast - 3/5 stars..good enough, tasty but not many options.

The view is rather depressing, at least in winter. Although you can sea the mountains in the upper part of the view, the area surrounding the hotel is messy to say the least. Maybe in summer the greenery covers all the garbage and mess that is visible in winter. We were in transit and the area was not important for us, but I would not choose this area for a visit to Sofia..it doesn't look nice and it's far from center. Lovec Park looked very unkempt. Room service is available, but there is no information in the room about what number to call, no menu...so you have to go downstairs to the restaurant to order. Even when we found out the number..nobody answered.

for a sleep and moving forward is ok

quite outdated, poor choice at the breakfast

Nothing specific

DUST. The room was very dusty that you cant even breath

comfortable accommodation, tasty breakfast, good selection of dishes

Good interior, good breakfast, exceptional receptionist Karina (our hugs - she is amazing!).

Staff forgot to clean rooms every day, forgot to prepare our morning snacks (that we had ordered the day before check out), facilities are not very good and some of them are broken. There is a problem with the staff (really hard to solve) and with the details, that could be solved in few days…

We spent this week with my family in Sofia and we enjoyed our stay at this hotel. It is located very close to the zoo, we went there with my daughter several times, it is very interesting there for the child. The location itself is a little far from the city and the bus is not very convenient, it's good that we came with our own car. But a couple of times we went by bus. Breakfast was included in the price and we really liked it, quite varied, tasty and satisfying. The room was clean, the Internet was good, everything you needed was provided. The front desk staff are friendly and always willing to help.

We lived above the restaurant and on the first day there was an event, very loud music until 12 at night, we could not sleep. It's good that it was once and other nights it was quiet. Also, the heaters in the room did not work and we were a little cold.

Good breakfast. Available parking. Pets friendly. Room was clean and big. 2 WC.

It is almost impossible to eat in the restaurant:( It is usually reserved for some events and people who stay in the hotel can't have a dinner. And there is no place for food around. Only solution was to order food delivery. Also if you plan to attend nearest zoo - they do not accept non-bulgarian bank cards!!! Just cash. Closest ATM far from the zoo.