Nicely renovated, classic building. Creates a special atmosphere. Rooms were also nice, breakfast good. Excellent location in the heart of the city

It had ‘old building’ issue like smelly plumbing and little to no soundproofing between rooms. It is very strange the hotel did not invest in new doors which close with less noise.

This place is the perfect location for any type of traveler. We had a small baby and it couldn't have been better. Right in the middle of everything and very easily accessible - would strongly recommend.

Nothing

thoughtful designed good play with colour texture and styles of design

cleanliness for a 4 star disappointed air conditioning makes a lot of noise.

Everything, perfect location on Grand Place with balcony.

France beat England at football so the impromptu fireworks display through the night didn’t make for a good nights sleep! Hardly the hotels fault lol, more Harry Kane….

location excellent. friendly staff. comfortable bedrooms

nothing

Rooms have great charm and the location is perfect, but the best of all is the welcoming, cheerful and helpful staff!

Old buildings unfortunately are rather noisy. you have to be lucky with your neighbors. Quite a few little things were broken in our room but staff dealt well with it.

Very welcoming staff, comfortable bed and bath, and beautiful room with a stunning view.

The mosquitos were out of control. We arrived jet-lagged prepared to take a nap and we noticed mosquitos on the ceiling and lights. We starting killing them (neither of us could sleep with them there), and we probably killed about 20 over an hour, with half being filled with other peoples blood. That was pretty disgusting. Someone should be clearing out the mosquitos in between guests because it was bad…

Very good location near all the major sights. Nicely refreshed old stylish hotel, beautiful colors. Really good breakfast, very good coffee. We kept the windows open during the night, no disturbing noice. Comfortable beds, choice of pillows.

The separate toilet was so small that it almost fitted only the toilet bowl! My husband is not very tall but he had to keep the door open to be able to use the facility.

beautiful hotel, nicely furnished with comfortable beds.

no complaints at all!

- Good reception service - Breakfast was not bad for a four star hotel.

- Slow complimentary wifi speed in hotel - the room in the toilet was a bit tight once seated on the toilet seat. Make sure to step in the right way. :P

Great location in Grand place

smell of drains

A very nice clean room in a lovely hotel (with a lift). Staff were excellent and multilingual. Extremely helpful and friendly. Great location close to everything we wanted to see.

Nothing...it was a wonderful stay.

the location and helpful staff

the view of the room. no car park

The location of this hotel is suburb and we have been surprised by a wonderful room with an unobstructed view over the grand square. All has been recently well renovated while keeping some authentic details in mind. Staff is friendly and breakfast was a good spread.

Nothing

The location was fantastic and the beds were very comfortable.

The staff were so helpful and friendly. Breakfast was delicious

We did not have a view from our room

Location

Poor room

Room and bed good, but no “nice view” from room 314 as requested. Handle came off the toilet door several times - even after it had supposedly been repaired. Decoration of the woodwork not well finished.

View, paint work and toilet door. Cooked breakfast items tended to be a bit cold.

old fashioned in style but with modern amenities

toilets !