amazing architecture and rooms

All

Not relevant

Nice building, free electric charging for the car. Interior of the room was also nice, it's a big room. Nice for a night, but maybe better places to stay in Lille.

Well first of all the toilet kept running, the bathroom was also in a bit of decline as when you took a shower the water would not go away until you stopped showering. The breakfast, well it was for free but a complete joke, only orange juice from the bottle, some cold cuts and baguette. Welcome to France. The main restaurant seemed rather expensive, so I didn't try it, went to an Indian place instead. But worth a try maybe. But it was a risk when it would have resembled their "last supper" breakfast. Parking of the hotel is way to expensive, 21 euros, and I was lucky that I could charge for free.

Excellent hotel, well situated.

The bedroom lighting is rather dull since there is no central lamp.

The location and the incredible central court really unique

The hotel needs a big update it feels old

Very convenient stop off location en route to visit family in UK very family friendly and do every thing to help with setting up cots and providing bedding etc Lovely architecture in the atrium Very secure parking!

Room smelt musty and bathrooms could do with deep clean (this was a one off - we’ve stayed multiple times before)

Beautiful environment and helpful staff.

Nice place, good location, good breakfeast

Slightly in need of a bit of refreshing

Amazing breakfast Comfortable room and bed Parking on site Great staff

I wasn’t aware of the additional charges to use the car park.

great location. Really nice staff. Very spacious rooms.

Rooms are a little dated but very spacious.

Our suite was lovely and very large. The staff were great.

The restaurant/ bar area was very warm but bearable as it wasn’t extremely hot.

The bar, restaurant and central area of the hotel are very nice. In addition, it's location near the citadelle and the city center is also great!

The rooms were not up to expecations, the first room we were in had an attic window and a water leak, we were then switched to another room which was much better with two windows and good lighting. I just found the discrepancy between the two rooms annoying.

The location, walking distance of the centre, shops, museums, parks and citadelle.

The air conditioning was not working and the room was very hot, even though it was February. Opening windows is not possible.

Good service - generally bent over backwards. The hotel was extremely empty, so that was easy for them to attend to the very few of us who were there. Beautiful building, clearly an extraordinary piece of architecture.

The conversion felt a little bit "compromised" and incredibly "plasticky", and I feel the architects could have done a better job. In the end, what I thought would be an extraordinary boutiquey experience felt like staying in any chain hotel, just with a nicer "envelope". The rooms have no natural light. If this was mentioned in the description, then I did not see it, and that felt like a disappointment.

Nice breakfast, friendly staff

The room was run-down and unclean. Lose tiles in the bathroom and not properly cleaned. Stains in carpet, old damaged furniture, way overpriced and NOT 4 stars.

nice infrastructure

overrated

the hotel is lovely. the staff could not have been more unfriendly if they tried. from our arrival to mot helping us book a cab to leave. I will NEVER stay there again.

the rudeness. the restaurant food was very poor for the price.